Fraud and Application Support Analyst - 18 month Fixed Term Contract
Cubic Corporation —Salfords
- Full-time
- Microsoft Access
- Oracle
- Microsoft Outlook
3d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
Pensions Analyst (Accounts & Member Data)
UK Power Networks —Crawley
- £37,000 - £42,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Partner Support Analyst
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Microsoft Office
- Hotel
13d
Real Time Analyst
AXA —Redhill
- Up to £30,000 a year
- Overtime
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
Service Desk Analyst
Pensions Regulator —Withdean
- £32,154 a year
- Hybrid work
- Windows
- Microsoft Office
- Presentation skills
- Annual leave
- Flexitime
7d
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
Data Centre Operations Analyst - FTC
Redcentric plc —Gatwick Airport
- Weekend availability
- Customer service
- Communication skills
6d
Strategic Insights Automation Analytics Engineer (RPA Specialist)
Surrey Police —Guildford
- £45,374 - £57,478 a year
- Full-time
- SQL
- Maths
- Communication skills
- Annual leave
- Employee discount
Business Insights Analyst x 2
SmartestEnergy —Worthing
- £38,000 - £40,000 a year
- Hybrid work
- Sales
- Data analysis skills
- Presentation skills
Quick apply
Resource Planning Analyst
SES Water —Redhill
- Microsoft Excel
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
10d
Business Analyst
Brighton & Hove City Council —Hove
- £39,862 - £42,839 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
10d
Senior Risk Management Analyst
Cubic Corporation —Salfords
- Full-time
- Azure
- Computer Science
- Engineering
Test Analyst FTC (7 months)
Superdrug —Croydon
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- AI
- Store discount
- Employee discount
IT Applications Manager - Principal Business Analyst
OSI Systems, Inc. —Salfords
- ERP systems
- Project management
- Bachelor's degree
IT Security Analyst
Wates —Leatherhead
- Computer Science
- Microsoft Office
- Analysis skills
3d
QA Automation Tester
Scrumconnect Consulting —Croydon
- £65,000 a year
- Oracle
- DevOps
- SQL
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Business Analyst
Superdrug —Croydon
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount

I want to receive the latest job alerts for application support analyst in crawley

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Fraud and Application Support Analyst - 18 month Fixed Term Contract

Cubic Corporation -
Salfords

Apply Now

Job details

Full-time
3 days ago

Qualifications

ASP.NET
ITIL Certification
Microsoft Access
Oracle
Microsoft Outlook
Relational databases
DevOps
C#
UNIX
Microsoft SQL Server
.NET
SQL
Database management
Bachelor's degree
Scripting
IT
Application support
Root cause analysis
Shell Scripting

Full job description

Business Unit:

Cubic Transportation Systems

Company Details:

Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.

Job Details:

The Fraud and Applications Support Analyst is responsible for providing second line technical support to multiple customers across various regions. They will work across 20+ custom-built and standard applications and database systems programmed with a variety of languages on multiple operating systems. The Fraud and Applications Support Analyst is also responsible for operating various prevention schemes to identify and reduce fraud.

Job Duties and Responsibilities:

Essential:

Provide application support including system administration, technical troubleshooting, root cause analysis, incident resolution and where required, escalation.
Provide second line technical support to the wider business including Back Office (Unix, Wintel) and IT (Oracle, MS SQL) and give advice from the application perspective in order to resolve any identified problems.
Develop fraud reports, designed to identify instances of fraud.
Administer the daily fraud checklists. Review and analyse transactions to identify any cases of actual or suspected fraud.
Fully investigate any cases of actual or potential fraud.
Regularly review existing solutions and propose new solutions to improve processes to minimise the risk of fraud.
Liaise with other teams and external customers to prevent/capture fraud and administer hotlists.
Regularly review and where necessary amend support documents, ensuring they are up to date, comprehensible and available to other team members
Prepare service level agreement (SLA) reports on production services. This includes performance data collection, coordinating problem management system outputs, producing graphs as required for inclusion in the four weekly service reports
Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

Skills knowledge and experience:

Essential:

Solid experience of relational database management systems (RDBMS) (i.e. Oracle or MS SQL)
Experience of small to large scale transactional systems within a fraud/application support role
Competent user of MS, specifically Excel, Access, Outlook and Word
Experience of working with sensitive/confidential information
Experience of working with remote teams

Desirable:

Experience of Unix shell scripting, .Net, C#, ASP.Net programming
Experience of working as part of a 24/7 support team
Knowledge of ITSO smart ticketing
Knowledge of the Payment Card Industry (PCI) Data Security Standard (DSS) regulations
Experience of working in a fraud prevention/fraud analysis role
Good understanding of payment processing and fraud prevention processes
Experience of working in a DevOps role/environment

Education and qualifications:

Essential:

BA/BSc in IT or other related discipline or equivalent experience

Desirable:

ITIL foundation or higher

‎

Worker Type:

Employee

‎

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Apply Now

Refine Your Search

application support analyst jobs in crawley

Fraud and Application Support Analyst - 18 month Fixed Term Contract

Application Support Analyst

Pensions Analyst (Accounts & Member Data)

Partner Support Analyst

Real Time Analyst

2nd Line Technical Support Analyst

Service Desk Analyst

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

Data Centre Operations Analyst - FTC

Strategic Insights Automation Analytics Engineer (RPA Specialist)

Business Insights Analyst x 2

Resource Planning Analyst

Business Analyst

Senior Risk Management Analyst

Test Analyst FTC (7 months)

IT Applications Manager - Principal Business Analyst

IT Security Analyst

QA Automation Tester

2nd Line Support Analyst

Business Analyst

I want to receive the latest job alerts for application support analyst in crawley

Explore jobs in more locations

Business Unit:

Company Details:

Job Details:

Worker Type:

Jobseeker tools

Employer Tools

Browse

Stay Connected