Front office manager Work, Jobs in Stepps, Nlk (with Salaries)

Hotel Receptionist
The Brunswick Hotel —Glasgow
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
1d
Assistant Night Manager
Cameron House —Dunbartonshire
- £32,032 a year
- Full-time
- Hotel
- Training & development
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Bilingual
- CRM software
- Spanish
- Annual leave
Quick apply
Venue Night Porter
Glenbervie House and Country Estate —Larbert
- From £13.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
3d
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Front Office Manager
Glasgow Marriott Hotel —Glasgow
- £14.63 an hour
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
4d
Hotel Front Office Night Supervisor
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
6d
Restaurant Shift / Floor Manager
Tim, Hortons —Cumbernauld
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
Revenue Manager
The Address Glasgow —Glasgow
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
Quick apply
10d
Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
7d
Head Concierge
Mar Hall Golf & Spa Resort —Bishopton
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
8d
Restaurant Shift / Floor Manager
Tim Hortons —Falkirk
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
6d

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Hotel Receptionist

The Brunswick Hotel -
Glasgow

Quick apply

Job details

Part-time
£12.71 - £13.00 an hour
1 day ago

Qualifications

Hospitality
Customer service
English
Administrative experience
Guest services
A Level
Hotel experience

Full job description

The Brunswick Hotel in the Merchant City is looking for a hotel receptionist to join our team. We require someone who is fully flexible. The working hours would be between 9am-9pm.

Duties Include:

To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
To deal with guest requests to ensure a comfortable and pleasant stay.
To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
To be responsible for accurate and efficient auditing and guest billing processes.
To assist in keeping the hotel reception area clean and tidy at all times.
To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
To administer all routes of reservations to ensure that room bookings are made and recorded accurately.
To ensure that all reservations and cancellations are processed efficiently.
To keep up to date with room prices and special offers to provide accurate information to guests.
To report any maintenance, breakage or cleanliness problems to the relevant manager.
To administer the general petty cash system and float in an accurate manner.
To undertake all training as required (eg, first aid, health and safety, fire training).
To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.

Skills & Experience Required:

A friendly and welcoming approach / High standards of dress and presentation.
Ability to remain calm during difficult situations or in a very busy environment.
The ability to work unsupervised and within a team setting.
Excellent interpersonal skills, including a pleasant telephone manner.
Good administrative skills and the ability to use email and booking systems.
Previous customer service experience / Previous experience in hospitality.

Job Type: Part-time

Pay: £12.71-£13.00 per hour

Education:

A-Level or equivalent (required)

Language:

English (required)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in stepps, nlk

Hotel Receptionist

Assistant Night Manager

Front Office Receptionist

Venue Night Porter

Guest Services Manager

Assistant Front Office Manager

Hotel Front Office Night Supervisor

Restaurant Shift / Floor Manager

Revenue Manager

Front Office Assistant

Head Concierge

Restaurant Shift / Floor Manager

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