gp surgery Work, Jobs in birmingham (with Salaries)

Operations Manager GP Surgery
GP Surgery —Leamington Spa
- £16 - £18 an hour
- Part-time
- Management
- Customer service
- Human resources
Quick apply
Phlebotomy Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Weekend availability
3h
Hospitality Assistant
Berkley Care Group —Warwick
- £12.90 an hour
- Part-time
- Hospitality
- Bar
- Employee assistance programme
- Employee discount
Phlebotomist/Health Care Assistant
Lapworth Surgery —Solihull
- £12.71 - £13.10 an hour
- Part-time
- GP surgery experience
- Laboratory experience
- English
- Free parking
- Annual leave
Quick apply
General Practitioner
Practice Plus Group IUC —Worcester
- £85 an hour
Practice Manager
mydentist —Walsall
- Up to £38,600 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Consultant & Specialty Doctors
Edgbaston Wellness Clinic —Birmingham
- £42,099.85 - £101,316.49 a year
- Master's degree
- In-person
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Rehabilitation Case Manager
Proclaim Care Limited —Birmingham
- £43,000 - £47,500 a year
- Part-time
- Administrative experience
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Multi drop van driver
UPS —Birmingham
- £12.71 an hour
- Full-time
- Customer service
- Driving
- Communication skills
Strategic Account Management Research Coordinator
WMGC —Coventry
- £44,500 a year
- Hybrid work
- AI
- Communication skills
- Employee discount
Medical secretary - Stafford
Archvale —Stafford
- £13 - £14 an hour
- Full-time
- Customer service
- Maths
- Organisational skills
- Annual leave
- Sick pay
Quick apply
GP Practice Medical Secretary
Penkridge Medical Practice —Stafford
- £12.97 an hour
- Part-time
- GP surgery experience
- Typing
- In-person
Quick apply
5d
Podiatrist
Walsh Podiatry —Birmingham
- £29,000 - £49,000 a year
- Part-time
- English
- Bachelor's degree
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
8d
Strategic Account Management Lead
WMGC —Coventry
- £76,000 a year
- Hybrid work
- Leadership
- Employee discount
Operating Theatre Practitioner, Scrub (Multiple Specialities)
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
7d
Health Care Assistant (GP Practice)
Alderwood Medical Practice —Cannock
- Overtime
- GP surgery experience
- English
- Driving
- Referral programme
Quick apply
Business Development Assistant
PracticePlusGroup —Birmingham
- Weekend availability
- Administrative experience
- Travel
- IT
5d
Medical Secretary
Trinity Court and Claverdon Surgery —Stratford-upon-Avon
- From £25,564 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
Senior Care Assistant - nights
Berkley Care Group —Leamington Spa
- £14.57 an hour
- Full-time
- Care plans
- Employee assistance programme
- Employee discount
Medical Receptionist
Laurel House Surgery —Tamworth
- £13.00 - £13.49 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Operations Manager GP Surgery

GP Surgery -
Leamington Spa

Quick apply

Job details

Part-time | Full-time
£16 - £18 an hour

Qualifications

Driving Licence
Management
Customer service
Human resources
Front desk
Financial management

Full job description

Job Summary

Harbury and Bishops Itching Surgeries are seeking an Operations Manager to lead and coordinate the day-to-day operational running of the practice, ensuring smooth delivery of administrative, reception, care navigation, and secretarial services. The Operations Manager will act as a visible and approachable first point of contact for staff queries, on-the-day issues, complaints, rota concerns, and workflow challenges. They will optimise efficiency, improve staff experience, and enhance patient access whilst acting as a bridge between front-line operational teams and the Practice Manager.

They must possess a working understanding of Care Navigation, Reception, and Docman processes—able to step in when required—and have a high-level operational understanding of how all support functions integrate to enable excellent patient experience and effective clinical care.

Key Duties and Responsibilities

Operational Leadership

Oversee and manage all on-the-day and day-to-day operational activities of the administrative, reception, secretarial, and care navigation teams.
Be physically present in the downstairs workspace, providing visible leadership, problem-solving, and responsive support.
Act as the first point of contact for staff regarding operational queries, rota changes, workflow challenges and daily concerns.
Maintain a high-level, integrated understanding of practice operations, including appointment systems, triage, referral processes, document management, and patient flow.

Practical Capability & Frontline Support

Able to practically undertake and support Care Navigation, Reception, Docman, workflow management, and administrative tasks when needed (e.g. short staffing, training, troubleshooting).
Provide coaching, mentoring, and hands-on support to new or developing staff.

Staff Support and Management

Provide daily supervision, support, and guidance to non-clinical teams.
Support induction, mentoring, informal training, and development of staff.
Participate in appraisals, informal performance coaching, and wellbeing support.
Promote a culture of communication, teamwork, efficiency, and respect.

Service Improvement

Identify inefficiencies and lead improvements in customer service, workflow, communication, and staff coordination.
Optimise processes for workflow management, referrals, clinical document handling, appointment booking, and call handling.
Promote standardised templates, processes, and digital resources to improve quality and consistency.

Complaints, Feedback and Issue Resolution

Act as first point of call for informal complaints and service issues from staff and patients.
Resolve at the operational level where appropriate and escalate complex or formal matters to the Practice Manager.
Help implement learning from complaints and feedback.

Rota and Staffing Coordination

Manage non-clinical staff rotas, including daily changes, sickness cover, and workload allocation.
Ensure adequate staffing levels across operational functions.

Communication and Liaison

Ensure timely dissemination of updates, notices, and procedural changes to frontline staff.
Bridge communication between Practice Manager and operational teams.
Promote upward feedback to senior management on operational challenges and improvements.

Quality, Safety and Patient Experience

Promote high standards of customer service, efficiency, and professionalism.
Monitor interaction quality, call handling, and signposting, providing feedback to staff.

Working Conditions

Part-time/Full-time, 30-37.5 hours per week
Some flexibility required to support operational needs
Pay £16-£18 per hour depending on experience
The job advertisement may be withdrawn early if the right candidate is found before the application deadline.

Pay: £16.00-£18.00 per hour

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Location:

Leamington Spa CV33 9HR (preferred)

Work Location: In person

Quick apply

Refine Your Search

gp surgery jobs in birmingham

Operations Manager GP Surgery

Phlebotomy Team Leader

Hospitality Assistant

Phlebotomist/Health Care Assistant

General Practitioner

Practice Manager

Consultant & Specialty Doctors

Rehabilitation Case Manager

Multi drop van driver

Strategic Account Management Research Coordinator

Medical secretary - Stafford

GP Practice Medical Secretary

Podiatrist

Strategic Account Management Lead

Operating Theatre Practitioner, Scrub (Multiple Specialities)

Health Care Assistant (GP Practice)

Business Development Assistant

Medical Secretary

Senior Care Assistant - nights

Medical Receptionist

I want to receive the latest job alerts for gp surgery in birmingham

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