it manager Work, Jobs in hertfordshire (with Salaries)

IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
7h
Group IT Services Delivery & Project Manager
London & Regional Hotels —London
- Up to £60,000 a year
- Full-time
- Hospitality
- Computer Science
- PMP
- Employee discount
Quick apply
1d
IT Service Manager - London, UK
Infosys —London
- Continuous improvement
- Travel
- Communication skills
5d
Programme Manager – IT Transformation Programme - Insurance - UK hybrid
Vantage Point —London
- Hybrid work
- IT
- Communication skills
6d
IT Project Manager
Solina Group —Biggleswade
- Full-time
- PMP
- English
- Project management
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Management
- Product management
- Mentoring
- Employee discount
Quick apply
Head of Corporate IT & Technology Solutions
Dotdigital —London
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Sick pay
IT Manager
AVK —London
- £60,000 - £70,000 a year
- Full-time
- SharePoint
- IT
- Communication skills
- Annual leave
Quick apply
Senior IT PMO Manager
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Hybrid work
- Management
- PMP
- ERP systems
10d
Head of ICT and Digital
One YMCA —Hatfield
- £56,261 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
13d
IT Manager
Four Seasons —London
- Full-time
- Hospitality
- English
- Hotel
- Employee discount
- Life insurance
12d
Head of IT
Smartly.io —London
- Agile
- IT
- Leadership
1d
Lead Buyer - Information Technology
MBDA —Stevenage
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Free parking
2d
IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Computer networking
Quick apply
7d
IT Infrastructure Manager
edyn —Southwark
- Full-time
- Hospitality
- Spanish
- Azure
Quick apply
Systems Engineering Manager
Tesco UK —Welwyn Garden City
- Full-time
- DevOps
- IT
- Employee assistance programme
Head of IT
Smartly —London
- Agile
- IT
- Leadership
12h
Global IT Software Engineer - Senior Manager
Boston Consulting Group —London
- £153,000 - £186,300 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Profit sharing
- Annual leave
11d
Head of People Systems
HCA Healthcare UK —London
- Full-time
- Management
- Human resources
- IT
- Employee discount
Senior IT Manager
Northland Controls —Letchworth
- Full-time
- Azure
- Computer Science
- PMP
Quick apply

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IT Manager

RFI Global
London

Quick apply

Job details

Full-time
7 hours ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Software troubleshooting
Salesforce
NetSuite
Information security
Human resources
SharePoint
IT
SaaS

Full job description

About the Company

RFI Global is the world's leading research and intelligence business dedicated to retail banking, business banking, and payments. We work with the senior executives who shape the future of financial services — from strategy and product leaders at the world's largest banks to the technology vendors building the next generation of financial infrastructure. Partnering with the world’s top financial institutions, our expert team delivers tailored insights through a unique hybrid syndicated approach, drawing from over 200,000 consumer and 60,000 business interviews each year.

About the Role

The IT Manager is responsible for the day-to-day technology operations across RFI Global’s western region. Working closely with their regional counterpart and our Managed Service Provider (MSP), this role ensures our people have reliable, well-supported systems to do their best work. Reporting to the VP of Technology, this is a hands-on role that blends systems administration, end-user support, and asset management with a genuine interest in continuous improvement.

Key Responsibilities

SaaS & Business Systems Administration

Manage the day-to-day administration, licensing, access control, and configuration of core platforms including Microsoft 365, Salesforce, Netsuite, and FactorialHR. Ensure systems remain well-governed and aligned to organisational needs.

Internal User Support

Serve as the primary escalation point for IT issues beyond MSP scope, providing direct support for staff across the West region and minimising disruption to day-to-day operations.

Asset Management

Own the full asset lifecycle for the West region — from procurement and provisioning through to hands-on troubleshooting, warranty claims, and responsible hardware disposal.

Self-Service Enablement

Create and maintain clear, accessible user guides that empower staff to resolve common IT issues independently, reducing reliance on direct support and improving overall digital confidence.

Baseline Configuration & Backups

Maintain baseline device and system configurations and conduct regular backup testing to verify data integrity and recovery capability across all platforms.

IT Documentation

Continuously develop and uplift internal IT documentation including runbooks, asset registers, platform guides, and onboarding materials, housed in the SharePoint WIKI.

ISO 27001 Audit Leadership

Leads the annual ISO 27001 audit cycle for the West region, coordinating evidence collection, managing audit timelines, liaising with external auditors, and tracking remediation of findings.

Platform Roadmap Input

Contribute to technology planning by identifying inefficiencies, rationalisation opportunities, and platform improvements aligned with the broader IT Modernisation roadmap.

Requirements

What We’re Looking For

Proven experience in an IT administration or systems support role, ideally within a SaaS-heavy environment
Hands-on experience with Microsoft 365 administration; familiarity with Salesforce and/or HR platforms is a plus
Strong troubleshooting skills across hardware, software, and connectivity issues
A clear communicator who can translate technical concepts for non-technical users
Self-motivated with good documentation habits and a process-oriented mindset
Comfortable working across time zones and collaborating with a distributed team
Familiarity with ISO 27001 or other information security frameworks is advantageous

Benefits

Competitive salary
Great opportunity to work with a global team in a fast paced, fast growth business
25 days’ annual leave, plus public holidays, birthday leave, and 2 charity days
Hybrid working (minimum 2 days a week in our central London office)
Health insurance
Monthly social events and breakfast
Learning and development budget to support your professional growth
Pension scheme
Loyalty leave
Perkbox rewards

Quick apply

Refine Your Search

it manager jobs in hertfordshire

IT Manager

Group IT Services Delivery & Project Manager

IT Service Manager - London, UK

Programme Manager – IT Transformation Programme - Insurance - UK hybrid

IT Project Manager

EUC & Desktop Support Manager

Head of Corporate IT & Technology Solutions

IT Manager

Senior IT PMO Manager

Head of ICT and Digital

IT Manager

Head of IT

Lead Buyer - Information Technology

IT Support Manager

IT Infrastructure Manager

Systems Engineering Manager

Head of IT

Global IT Software Engineer - Senior Manager

Head of People Systems

Senior IT Manager

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