It support Work, Jobs in Witney, Oxf (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Customer service
- English
- Organisational skills
4d
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
IT Systems Support
DHL —Banbury
- Up to £29,500 a year
- SQL
- Travel
- IT
Administrative Assistant (IT)
Alloyed —Kidlington
- Temporary
- Customer service
- Driving
- IT
System Support Specialist
CEVALogistics —Banbury
- Full-time
- SQL
- Communication skills
- Annual leave
12d
Applications Technical Support Consultant
Swindon Borough Council —Swindon
- £40,777 a year
- Full-time
- Oracle
- Customer service
- English
Quick apply
12d
IT Specialist
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Oxford
- Full-time
- Microsoft Access
- Azure
- System design
- Annual leave
- Employee assistance programme
Cloud Technician
iomart —Swindon
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- IT
- Annual leave
- Work from home
12d
Deployment Consultant (6-Month Fixed-Term Contract)
VoCoVo —Chipping Norton
- £40,000 - £50,000 a year
- Day shift
- Remote
- Scripting
- Linux
- Communication skills
- Employee assistance programme
- Sick pay
Frontline Technical Support Engineer (Shift)
Edenred —Swindon
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Annual leave
- Employee assistance programme
9d
GI Systems Training & Support Officer
National Trust —Swindon
- £30,966 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Free parking
- Employee assistance programme
6d
Operations & Systems Administrator
Makespace Oxford CIC —Oxford
- £28,000 a year
- Part-time
- Computer literacy
- Travel
- In-person
- Work from home
- Sick pay
Quick apply
11d
Technical Support Specialist
GN Group —Bicester
- Full-time
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Senior Member of Technical Staff - Cloud Product Support - WR
Aptiv plc —Swindon
- Azure
- Engineering
- Master's degree
- Life insurance
Category Specialist (IT)
Anglo American / De Beers Group —Didcot
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Technical Support Advisor - Bókun (French Speaker)
Tripadvisor —Oxford
- Weekend availability
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for it support in witney, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near witney, oxf

IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Azure
Software troubleshooting
Customer service
Supervising experience
ITIL
IT support
Mobile device management
SharePoint
IT
Communication skills
Active Directory
Intune

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

it support jobs in witney, oxf

IT Helpdesk Team Lead

Technical Support Specialist

Data Centre Technician, Operations, IT, & Support Engineering

IT End-User Support Specialist

Technical Support Specialist

IT Systems Support

Administrative Assistant (IT)

System Support Specialist

Applications Technical Support Consultant

IT Specialist

Cloud Technician

Deployment Consultant (6-Month Fixed-Term Contract)

Frontline Technical Support Engineer (Shift)

GI Systems Training & Support Officer

Operations & Systems Administrator

Technical Support Specialist

FGA Technical Support & Warranty Executive

Senior Member of Technical Staff - Cloud Product Support - WR

Category Specialist (IT)

Technical Support Advisor - Bókun (French Speaker)

I want to receive the latest job alerts for it support in witney, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected