IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
12d
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
Deskside Support Engineer
Hexaware Technologies —Glasgow
- £29,000 - £32,000 a year
- Software troubleshooting
- Laboratory experience
- Windows
- Flexible schedule
Quick apply
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
11d
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Temporary
- Communication skills
- Annual leave
12d
Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
IT Support Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Hybrid work
- IT
IT Apprentice Engineer
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
3rd Line Senior Support Consultant (Glow)
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
5d
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
6d
IT Engineer - Desktop
Argyll & Bute Council —Helensburgh
- £35,750 - £38,779 a year
- Monday to Friday
- Customer service
- Travel
- Scripting
- Employee discount
12d
ISM Technician
Axiom Technologies —Glasgow
- Full-time
- Software troubleshooting
- Windows
- Computer networking
Group eFleet Co-ordinator
Fleet Alliance —Glasgow
- Full-time
- Sales
- IT
- Gym membership
Quick apply
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
Technical Support Engineer
BeyondTrust —Glasgow
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
2d

I want to receive the latest job alerts for technical support occupations in stepps, nlk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near stepps, nlk

IT Support Technician

Eurostampa UK
Cumbernauld

Apply Now

Job details

Full-time
12 days ago

Benefits

Free parking
On-site gym
Employee assistance programme
Employee discount
Gym membership
On-site parking

Qualifications

Computer hardware
IT support
Communication skills
Help desk
Information Technology

Full job description

IT Support Technician - Permanent - Cumbernauld

We are looking for a proactive and customer-focused IT Technician to join our team at Eurostampa UK. This role is responsible for ensuring that the company’s computer systems, IT equipment and related technology operate effectively, securely and reliably to support streamlined business operations.

The successful candidate will provide first-line technical support and practical advice to employees, resolving IT issues on site and through phone and email support. You will manage, prioritise and escalate support requests appropriately, while contributing to the ongoing development of the in-house IT function.

Working as part of the wider company IT team, the IT Technician will support day-to-day operational requirements, improvement activities and IT projects, liaising with Head Office IT in Italy where technical escalation, guidance or approval is required.

Key responsibilities

Provide first-line IT support for Eurostampa UK, including helpdesk support, login issues, password resets, software queries and connectivity problems.
Manage, prioritise and resolve incoming support requests, ensuring internal customer queries are handled efficiently and professionally.
Create user accounts, support access requirements and escalate issues where required.
Install computer hardware and software, update applications and carry out diagnostic testing.
Prepare IT hardware for deployment and support the decommissioning of equipment at end of life.
Undertake basic maintenance of computer hardware, IT equipment and related components.
Monitor and manage local IT equipment stock levels, escalating requirements where necessary.
Respond promptly to IT breakdowns to minimise disruption to operations.
Diagnose and troubleshoot software, hardware and connectivity issues.
Provide direct end-user support, helping employees make effective use of company systems and software.
Identify IT risks, incidents and recurring issues, escalating them appropriately.
Support the use of security technologies to help protect company computers, servers and data against security threats, data leaks and cyber risks.
Work with Group IT on specific projects and new system installations.
Contribute to improvement activity, project support and the ongoing development of the IT function.
Support business objectives and undertake other reasonable duties as required.

What We’re Looking For

Experience in an IT support, helpdesk, service desk or technician role.
Good working knowledge of computer hardware, software, user accounts, connectivity and general troubleshooting.
Experience using CATO Networks, Nutanix, ESKO, Adobe, Dynamics 365 is desirable
Relevant IT qualification e.g HND or degree level
Ability to provide clear, practical and customer-focused support to employees at all levels.
Strong problem-solving skills with the ability to investigate, diagnose and resolve technical issues.
Ability to prioritise workload, manage multiple support requests and escalate issues appropriately.
Good communication skills, both written and verbal.
A proactive, organised and reliable approach to work.
Awareness of IT security, data protection and cyber risk would be advantageous.
Experience working in a manufacturing, operational or fast-paced business environment would be beneficial.

What We Offer

A varied and hands-on IT role within a growing manufacturing business.
The opportunity to support day-to-day operations and contribute to IT improvement projects.
A supportive working environment with links to the wider Group IT team.
Employee benefits package including shopping discounts and employee assistance programme
Onsite parking
Free onsite gym available to all employees
Training and development opportunities relevant to the role.

Please note, this is a full-time position working 37 hours per week Monday to Thursday 8am to 4.30pm, and Friday 8am to 1pm.

Interested? Click 'Apply Now' to kickstart your career with Eurostampa.

Due to high levels of applications anticipated we are only able to contact shortlisted candidates.

Apply Now

Refine Your Search

technical support occupations jobs in stepps, nlk

IT Support Technician

IT 1st Line Support (UK)

Deskside Support Engineer

Technical Support Analyst

Inbound Technical Support Advisor

Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098

Tech Team Executive - Glasgow

IT Support Apprentice

IT Apprentice Engineer

Sonata Application Support Analyst

Technical Analyst

Digital Help Desk Apprentice

3rd Line Senior Support Consultant (Glow)

3rd Line Support Analyst

Telephony and Connectivity Analyst

IT Engineer - Desktop

ISM Technician

Group eFleet Co-ordinator

Senior Service Desk Analyst

Technical Support Engineer

I want to receive the latest job alerts for technical support occupations in stepps, nlk

Explore jobs in more locations

What We’re Looking For

What We Offer

Jobseeker tools

Employer Tools

Browse

Stay Connected