Application support analyst Work, Jobs in York, Nyk (with Salaries)

Root Cause Analyst
Novuna —Leeds
- Hybrid work
- Organisational skills
- Analytics
8d
Business Systems Analyst - Manufacturing
Consolidated Timber Holdings —Leeds
- Full-time
- Hybrid work
- ERP systems
- Travel
- Organisational skills
- Free parking
- Life insurance
Quick apply
9d
End User Support Analyst
Howdens Joinery Co. —Howden
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee assistance programme
- Employee discount
1d
Data Quality Officer
Leeds Beckett University —Leeds
- £34,610 - £38,784 a year
- Data analysis skills
- University
6d
Data Engineer Apprentice
QA Apprenticeships —York
- £18,000 - £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Business Analyst
Yorkshire Building Society —Leeds
- £45,000 a year
- Analysis skills
- Bachelor's degree
- Agile
5d
Energy Analyst
Low Carbon Contracts Company —Leeds
- £45,000 a year
- Full-time
- Hybrid work
- Writing skills
- No degree
- AI
- Annual leave
- Work from home
Quick apply
6d
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Service Desk Analyst
Hill Dickinson LLP —Leeds
- Full-time
- Communication skills
13h
Senior Project Analyst
Leeds Teaching Hospitals NHS Trust —Leeds
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
7d
Business Analyst - 6 month contract
Zenith —Leeds
- Continuous improvement
- Communication skills
9d
Business Operations Manager - Product, Data Insights & Reporting
Anaplan —York
- Team management
- Agile
- Communication skills
Quick apply
Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Data Analyst
interactive investor —Leeds
- From £33,000 a year
- Full-time
- Hybrid work
- Machine learning
- Mentoring
- AI
- Annual leave
- Employee discount
Quick apply
9d
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
8d
Senior Business Analyst - Hybrid/Flexible/Leeds
Answer Digital —Leeds
- Hybrid work
- Analysis skills
- Software development
- IT
- Free parking
- Annual leave
Cyber Security Advisor
NHS England —Leeds
- £59,264.40 - £67,818.00 a year
- Full-time
- Annual leave
14d
Data Team Leader
SOCOTEC UK & Ireland —Leeds
- Full-time
- Hybrid work
- Organisational skills
- IT
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
Finance Systems Manager
Walker Morris LLP —Leeds
- £70,000 a year
- Full-time
- Remote
- Continuous improvement
- Leadership
- Communication skills
9d
Senior Dynamics 365 Developer
NewDay —Leeds
- Full-time
- Microsoft Access
- Azure
- Customer service

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Root Cause Analyst

Novuna -
Leeds

Apply Now

Job details

8 days ago

Qualifications

Business processes
Organisational skills
Root cause analysis
Analytics

Full job description

Do you love digging into data to uncover what's really going on? Does solving problems and improving customer experiences give you a buzz? If Excel, analysis, and meaningful change are your thing — we'd love to hear from you.
If your answer is 'yes' then keep reading.
Please note this role is Leeds based and will require attendance on site 1-2 days per week.
Who we are.
From interest-free credit to Buy Now, Pay Later, over 3,000 leading retailers trust us to provide fast, flexible and responsible finance solutions for their customers. At Novuna Consumer Finance, we offer finance for lots of life's key purchases, including home furnishings and improvements, special jewellery, leisure services, healthcare, as well as electronics and appliances.
What you'll do.
You'll dive into customer complaints, claims and key data to uncover what's really going on. Working closely with the Customer Care Operations & Insight Manager, you'll use your root cause analysis to spot meaningful trends and help the business understand how external factors or our own processes shape customer experiences. You'll team up with colleagues across the business to turn your findings into real change, supporting the full root cause journey and helping us make things better for both our staff and our customers. You'll also spend one day a week working from our Leeds office.

You'll also:
Measure 'Consumer Duty', to ensure all customer experiences are effective
Manage and follow up on actions to address any underlying issues
Present your findings in key business meetings, sharing what you've learned and driving the actions needed to move things forward
What you'll bring.
You'll bring root cause analysis experience and a natural curiosity to dig into the ‘why' behind customer contacts. You'll be driven to make a real difference, with strong organisational skills and the confidence to work on your own initiative to hit deadlines. You'll enjoy building great relationships and sharing what you find, using your influence to help teams take action and create positive change. Additionally, knowledge of Section 75 of the Consumer Credit Act (CCA) would be advantageous.

You'll be a great fit if you:
Are a confident communicator, both verbally and in writing
Have strong Excel skills (Power BI experience would be a bonus)
Can analyse data in line with root cause requirements
Have excellent attention to detail
What can we offer you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

application support analyst jobs in york, nyk

Root Cause Analyst

Business Systems Analyst - Manufacturing

End User Support Analyst

Data Quality Officer

Data Engineer Apprentice

Business Analyst

Energy Analyst

Technology Analyst - Operations (UK Remote)

Service Desk Analyst

Senior Project Analyst

Business Analyst - 6 month contract

Business Operations Manager - Product, Data Insights & Reporting

Infrastructure Operations Analyst

Data Analyst

Associate Product Manager

Senior Business Analyst - Hybrid/Flexible/Leeds

Cyber Security Advisor

Data Team Leader

Finance Systems Manager

Senior Dynamics 365 Developer

I want to receive the latest job alerts for application support analyst in york, nyk

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