Customer success manager Work, Jobs in Dorset (with Salaries)

Customer Success Manager
Nourish Care —Bournemouth
- Hybrid work
- Travel
- Time management
- Annual leave
- Employee assistance programme
Customer Success Executive
Admit One —Poole
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Spanish
- Organisational skills
- Free parking
- Flexitime
Quick apply
5d
Client Intake Manager
Lawhive —Poole
- Full-time
- Hybrid work
- Annual leave
4d
Online Manager
ASDA —Yeovil
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Enablement Manager (HubSpot + GTM Enablement)
Codestone —Poole
- Hybrid work
- Training & development
- AI
7d
Business Development Manager - Commercial & Industrial
REXEL —Poole
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
Senior Business Development Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Sales
- Annual leave
- Employee assistance programme
Business Development Executive
Shoots Training —Bournemouth
- £31,720 - £40,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Business development
- Business
- Annual leave
- Employee discount
Quick apply
10d
Commercial Account Handler
Howden Group Holdings —Bournemouth
- Full-time
- Hybrid work
- Employee discount
Sales Manager
Furniture Village —Poole
- £51,500 - £61,800 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Estate Agent Branch Manager
Wilson Tominey Group Ltd —Weymouth
- £50,000 - £70,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
Quick apply
5d
Night Manager
ASDA —Yeovil
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Customer service
- Continuous improvement
- Leadership
Customer and Trading Manager - Online
Sainsbury's —Ferndown
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
3d
Account Manager Glenigan
Hubexo —Bournemouth
- Full-time
- Hybrid work
- Negotiation
- Employee assistance programme
Quick apply
B2B Business Development Manager
learndirect Ltd —Bournemouth
- £35,000 - £37,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Night Manager - Weymouth
Morrisons —Weymouth
- Night shift
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Business Development Manager
Hubexo —Bournemouth
- Full-time
- Sales
- Salesforce
- Microsoft Office
Branch Manager - Weymouth
Scrivens Opticians and Hearing Care —Weymouth
- Management
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for customer success manager in dorset

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near dorset

Business Development Manager jobs in Poole

Customer Success Manager jobs in Bournemouth

Sales Manager jobs in Poole

Branch Manager jobs in Weymouth

Business Development Executive jobs in Bournemouth

Account Manager jobs in Bournemouth

Business Development Manager jobs in Bournemouth

Branch Manager jobs in Birmingham

Branch Manager jobs in Doncaster

Branch Manager jobs in Dulverton Ta22

Branch Manager jobs in Harlow Cm19

Transport Manager jobs in Leicestershire

Finance Business Partner jobs in Liverpool

Senior Business Development Manager jobs in Reading Rg6

Senior Business Development Manager jobs in Lowestoft Nr32

Business Analyst jobs in Birmingham

Senior Business Development Manager jobs in Manchester

Senior Business Development Manager jobs in Shropshire

Call Handler jobs in Liverpool

Call Handler jobs in Caerphilly

Customer Success Manager

Nourish Care
Bournemouth

Apply Now

Job details

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Enhanced maternity leave

Qualifications

Time management

Full job description

Our Purpose

At Nourish Care Systems we are currently expanding our Revenue team following our accelerated growth. Reporting to the Head of Customer Success, the Customer Success Manager will play a crucial role within Nourish Care.

As a current market leader, with over 44,000 service users receiving support, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

About the Job

As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our clients achieve value when using our solution. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. As well as owning renewals for your customers, you will be tasked with identifying growth opportunities within you customer base. You will be responsible for a book of smaller, independent homes who use Nourish. Your ultimate goal will be to ensure those customers are using Nourish in the best way possible, and they are getting value from our solution. To do this, you will need to work cross-functionally with different teams, and be data driven.

The role and your responsibilities

Ensure that all customers are receiving the correct level of engagement with Nourish, based on their type of Organisation
Negotiate renewals and expanded use of our services, working with the Sales Team as appropriate
Deliver strategic level reviews
Contribute to improving both internal and customer facing processes with a view to improving customer experience
Build your personal profile and domain knowledge within the sector
Ensure complete and accurate recording of customer data in our CRM system
Work cross-functionally with sales, product, support teams to deliver an outstanding customer experience

Personal Profile

A passion for how we care for people in society. This may be from work experience or from experiences in your personal life. What matters is that you feel connected with our goals as a business to make care better. Clinical experience desirable
A process mindset, able to design effective ways of working for our team
The intellect to solve problems and find a way to achieve your goals
A strong work ethic, always able to organise effectively, work within a team and take accountability for your own actions and results
A consultative approach, with excellent active listening skills, a humble style and a willingness to learn

Required experience

2+ years in a customer facing role – ideally Customer Success
Ideally experience working for a fast growing business
Experience working in Customer Success at scale (you will be owning 200+ customers)
Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
Enjoys working closely with customers to ensure complete satisfaction
Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
Willing and able to travel

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

Nourish Benefits:

25 Days paid leave + Public holidays
Private Medical Insurance
Group Life Assurance
Dental Cover
Optical Cover
Enhanced Maternity leave
Pension Contribution
Employee Assistance Programme
Birthday Day off
and many more.....

Apply Now

Refine Your Search

customer success manager jobs in dorset

Customer Success Manager

Customer Success Executive

Client Intake Manager

Online Manager

Sales Enablement Manager (HubSpot + GTM Enablement)

Business Development Manager - Commercial & Industrial

Senior Business Development Manager

Business Development Executive

Commercial Account Handler

Sales Manager

Estate Agent Branch Manager

Night Manager

Contact Centre Director

Customer and Trading Manager - Online

Account Manager Glenigan

B2B Business Development Manager

Call Centre Supervisor

Night Manager - Weymouth

Business Development Manager

Branch Manager - Weymouth

I want to receive the latest job alerts for customer success manager in dorset

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected