Work from home remote Work, Jobs in Cardiff, Wls (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Communication skills
Quick apply
Telephone Fundraiser - Casual Hours - Short Term (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- Temporary
- Remote
Quick apply
10d
Customer Care Advisor - 9 Month FTC
Ogi —Cardiff
- £26,227.50 a year
- Hybrid work
- Bilingual
- CRM software
- Analysis skills
Quick apply
3d
Remote Medical Secretary & Telephonist (UK Based)
Acorn Healthcare —Penarth
- £13.50 an hour
- Full-time
- Hybrid work
- Computer literacy
- GP surgery experience
- Microsoft Office
- Employee discount
Quick apply
9d
Credit Analyst
Monzo —Cardiff
- £59,100 - £79,900 a year
- Remote
- Analysis skills
- Communication skills
- School
- Work from home
- Flexible schedule
4d
Bureau Services Co-Ordinator
Savills —Cardiff
- Full-time
- Organisational skills
- Annual leave
Funding & Grant Officer
Clybiau Plant Cymru Kids' Clubs —Lisvane
- £33,366.00 - £34,433.71 a year
- Part-time
- Hybrid work
- Computer literacy
- Databases
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
1d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Education Compliance & Resource Assistant
Hoop Recruitment —Cardiff
- £25,420 - £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Writing skills
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Systems Analyst / Tester
Capgemini —Cardiff
- Hybrid work
- Agile
2d
Supplier Relationship Team Leader
Savills —Cardiff
- Full-time
- Annual leave
IT Service Desk Analyst
PHS Group —Caerphilly
- £26,666 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount
1d
1st Line IT Support Technician
CCSW LTD —Cardiff
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Property Photographer and Media Assistant
Nataie Crook Estate Agents —Caerphilly
- £26,000 - £33,000 a year
- Full-time
- Hybrid work
- Social media management
- No experience needed
- Communication skills
- Work from home
Quick apply
7d
Funding and Impact Officer
Sparkle (South Wales) —Newport
- £16,848 a year
- Part-time
- Hybrid work
- CRM software
- Marketing
Quick apply
4d
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Receptionist
Bupa —Bristol
- £13.10 - £14.10 an hour
- Weekend availability
- Front desk
- Employee discount
- Gym membership
Quick apply
Resourcing Advisor
Coleg Gwent —Usk
- £32,074 - £35,629 a year
- Full-time
- Hybrid work
- Education
- Human resources
- Recruiting
- Free parking
- Work from home
Quick apply
4d
Performance Programme Manager
Welsh Gymnastics —Cardiff
- £30,885 - £36,210 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
21h

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
Cardiff

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Sales persuasion
Customer service call handling
Client engagement
Fundraising and philanthropy experience
Fundraising
Relationship management
Outbound calling
Communication skills

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

work from home remote jobs in cardiff, wls

Telephone Fundraiser - Full Time Contract (Remote)

Telephone Fundraiser - Casual Hours - Short Term (Remote)

Customer Care Advisor - 9 Month FTC

Remote Medical Secretary & Telephonist (UK Based)

Credit Analyst

Bureau Services Co-Ordinator

Funding & Grant Officer

IT Service Desk Analyst

Customer Success Manager

Education Compliance & Resource Assistant

Systems Analyst / Tester

Supplier Relationship Team Leader

IT Service Desk Analyst

1st Line IT Support Technician

Property Photographer and Media Assistant

Funding and Impact Officer

Recruitment Partner (entry/graduate level)

Receptionist

Resourcing Advisor

Performance Programme Manager

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