Energy advisor Work, Jobs in Leeds, Eng (with Salaries)

Complaints Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Renewables Callout Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Customer Service Advisor
Eco Happy —Wakefield
- From £30,000 a year
- Weekend availability
- Customer service
- Computer skills
- In-person
Quick apply
1d
Customer Success Advisor
REXEL —Leeds
- Full-time
- Annual leave
- Employee discount
Quick apply
Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford
A01 Santander UK plc —Bradford
- £25,000 - £31,579 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
Digital & Data Engagement Lead
Network Rail —York
- £71,163 - £86,801 a year
- Full-time
- Hybrid work
- No degree
- AI
- Business
- Free parking
- Annual leave
1d
Aftersales Advisor (part time) (D)
BCA —Normanton
- £12.91 - £14.11 an hour
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
6d
Business Development Representativ - South West Yorkshire
AG Barr —York
- £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
7d
Business Controller
Sulzer —Leeds
- Full-time
- Data analysis skills
- Employee assistance programme
- Employee discount
HMP Leeds - Facilities and Services Supervisor (Maintenance)
Ministry of Justice —Leeds
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Leadership
- Annual leave
19h
HR Advisor
Oxalis Logistics —Huddersfield
- £40,000 - £48,000 a year
- Full-time
- Customer service
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Leeds
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
12d
SENIOR SOCIAL VALUE ADVISOR
Laing O'Rourke —Halifax
- Management
- Project management
- Continuous improvement
Advisor - Policy & Strategy (Secondment)
National Wealth Fund —Leeds
- Full-time
- Travel
- Communication skills
Apprentice SHEQ Advisor
Equans —Wath upon Dearne
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
4d
HR Advisor
Oxalis Logistics UK —Huddersfield
- £40,000 - £48,000 a year
- Full-time
- Human resources
- Organisational skills
Advisory Consultant - Transaction Advisory
AECOM —Leeds
- Full-time
- Hybrid work
- Project management
- No degree
- Organisational skills
4d
Workshop Controller
SANDAL WAKEFIELD BMW —Wakefield
- £38,000 - £45,000 a year
- Monday to Friday
- Annual leave
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
5d
Project Director - Controls Analytics
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Leadership

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energy advisor jobs near leeds, eng

Complaints Advisor

Zuno Tech Group
Leeds

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Customer service
GCSE
English
NVQ
Communication skills

Full job description

Complaints Advisor

Leeds Office

Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job purpose:

Investigate complaints against company policies and procedures and regulatory guidelines.

Provide complaint solutions to customers working towards an appropriate resolution and help protect the company brand. Ensure complaints are handled in line with process, procedures and within regulatory timeframes.

Key Responsibilities and Accountabilities:

Handle escalated customer complaints received internally or through alternate customer feedback avenues.
Provide appropriate solutions and alternatives within the time limits.
Follow up to ensure resolution and customer satisfaction.
Keep records of customer interactions, process customer accounts and file documents in line with GDPR and best practice.
Update Zuno admin platform regularly to ensure all information is being recorded correctly, accurately and timely with each activity.
Assist compliance manager in providing all requested call recordings for the privacy inbox when required.
Adhere to all relevant legislation, manufacturing regulations and Company policies and procedures.
Ensure processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service.
Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with Zuno.
Support colleagues across the business including Complaints Manager in handling customer complaints where needed.

Person Specification

GCSE (Or equivalent) Maths and English
IT literate
Professional and clear telephone manner
Active listening skills
Ability to use positive language
Good command of English grammar and language for accuracy in written communication
12 Months’ + Customer Service experience
Familiar with owning a customer enquiry/ complaint through to resolution
Experienced in delivering a right first-time good outcome for a customer
Experience of working in a fast paced, vibrant and at times, pressured environment
Caring and compassionate nature
Patient and committed to excellence
Active listening and appropriate Empathy
Focused on solution not problem

Desirable:

NVQ Customer Service L2
CS Practitioner L3 Apprenticeship Standard
Experience in a technically driven business

Benefits:

30 days annual leave + bank holidays
Private medical cover with Aviva
4 x salary Death in Service cover with Zurich
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events

After probationary period

Apply Now

Refine Your Search

energy advisor jobs in leeds, eng

Complaints Advisor

Renewables Callout Advisor

Customer Service Advisor

Customer Success Advisor

Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford

Digital & Data Engagement Lead

Aftersales Advisor (part time) (D)

Business Development Representativ - South West Yorkshire

Business Controller

HMP Leeds - Facilities and Services Supervisor (Maintenance)

HR Advisor

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

SENIOR SOCIAL VALUE ADVISOR

Advisor - Policy & Strategy (Secondment)

Apprentice SHEQ Advisor

HR Advisor

Advisory Consultant - Transaction Advisory

Workshop Controller

Account Manager (Cyber)

Project Director - Controls Analytics

I want to receive the latest job alerts for energy advisor in leeds, eng

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