Helpdesk technician Work, Jobs in Epping, Ess (with Salaries)

IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
IT Support Technician
I-Media —London
- Full-time
- Hybrid work
- Software troubleshooting
- Time management
Quick apply
1d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Professional Services Graduate, Associate to Consultant (A2C)
AWS EMEA SARL (UK Branch) —London
- Full-time
- Oracle
- Computer Science
- Engineering
1d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
2d
ICT Firstline Technician
GDST —London
- £30,000 a year
- Full-time
- Communication skills
- School
6d
IT Support Technician
IPP Analytics Limited —Basildon
- £32,073 - £34,592 a year
- Full-time
- In-person
5d
General Maintenance Technician - South East London
City Facilities Management (UK) —South East London
- £29,395 a year
- Full-time
- Maintenance
- Employee discount
9d
Pest Control Technician - London
City Facilities Management (UK) —London
- £35,030 - £42,819 a year
- Overtime
- Driving
- Communication skills
- Employee discount
1d
Mobile Maintenance Technician - St Albans
City Facilities Management (UK) —St Albans
- £28,540 a year
- Overtime
- Maintenance
- Driving
- Employee discount
- Life insurance
Residential Maintenance Engineer
Integral UK —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
M&E Engineer
JLL —London
- Maintenance
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
M&E Engineer
JIK-Integral UK Limited —London
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
9d
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
3h
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
13d
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
6d
Pest Control Technician - Central London
City Facilities Management (UK) —London
- £37,565 a year
- Overtime
- Driving
- Communication skills
- Employee discount
9d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply

I want to receive the latest job alerts for helpdesk technician in epping, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Statom Group Ltd. -
London

Quick apply

Job details

Full-time
£38,000 - £40,000 a year

Benefits

Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Windows Server
Azure
Computer Science
Customer service
Windows
Bachelor's degree
ITIL
Virtualisation
CompTIA Network+
IT support
Computer networking
IT
VMWare
Communication skills
Active Directory
Intune
Information Technology

Full job description

Statom Group Ltd. is seeking a highly skilled Senior IT Support Technician to join our dynamic IT team. In this role, you will be responsible for managing complex IT issues, providing technical support to staff, and ensuring the overall health of our IT systems. You will act as a key point of contact for technical quieries and will play a crucial role in mentoring junior staff members.

Key Responsibilities:

Provide high-level technical support for IT infrastructure and systems, ensuring timely resolution of incidents and requests.
Oversee the IT helpdesk operations, ensuring efficient service delivery and user satisfaction.
Assist in the design, implementation, and maintenance of IT systems, including servers, networks, and cloud solutions.
Monitor IT performance metrics and proactively identify areas for improvement.
Implement IT best practices, policies, and procedures to enhance operational efficiency.
Collaborate with external vendors and service providers for hardware and software procurement.
Conduct training sessions for end-users on IT systems and best practices.
Manage IT asset inventory and ensure compliance with licensing agreements.
Provide mentorship and guidance to junior IT support staff.
Document technical procedures and maintain an updated knowledge base.

Requirements

Essential Skills & Experience:

Bachelor's degree in Information Technology or Computer Science.
Minimum of 5 years of experience in IT support, with a focus on senior-level technical roles.
Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft Azure management.
Proficiency in Microsoft 365, Intune, and other related cloud services.
Experience in networking and troubleshooting hardware issues.
Excellent problem-solving skills and the ability to work under pressure.
Exceptional communication skills, both verbal and written.
A strong commitment to customer service and team collaboration.

Preferred Qualifications (Nice to Have):

Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate).
Familiarity with ITIL service management practices.
Experience with virtualization technologies (e.g., VMware, Hyper-V).

Benefits

Private Medical Insurance (PMI)

We are pleased to offer Private Medical Insurance to all PAYE employees, ensuring you have access to high-quality healthcare when needed.

This benefit will also give you access to:

Employee Assistance Serve (EAP) to support your well-being, offering confidential resources to help you manage personal and professional challenges. Whether you're dealing with stress, mental health concerns, or life changes, our EAP provides access to counselling, guidance, and referrals.

General Practitioner (GP) Access - convenient access to GP services to support your health and well-being. Whether you need advice or treatment, our GP access program ensures you have the care you need, when you need it.

Eye Care

We have partnered with Specsavers to provide a comprehensive eye care benefit, which includes coverage for eye exams, as well as support for glasses and contact lenses.

Discount Portal - Perkbox

In our continued efforts to enhance work-life balance, we have partnered with Perkbox to provide access to a wide range of discounts on shopping, entertainment, travel, wellness, and more.

Quick apply

Refine Your Search

helpdesk technician jobs in epping, ess

IT Support Technician

IT Support Technician

IT Desktop Support

Professional Services Graduate, Associate to Consultant (A2C)

Service Desk Analyst

ICT Firstline Technician

IT Support Technician

General Maintenance Technician - South East London

Pest Control Technician - London

Mobile Maintenance Technician - St Albans

Residential Maintenance Engineer

M&E Engineer

M&E Engineer

IT Support Technician (1st/2nd Line)

IT Support Technician

Coach - Working Smarter with AI

IT Technician

IT Support Technician

Pest Control Technician - Central London

IT Operations Engineer

I want to receive the latest job alerts for helpdesk technician in epping, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected