Application support engineer Work, Jobs in Barking, Gtl (with Salaries)

Application Support Engineer
DOCOsoft —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Application Support Engineer
Talan —London
- Weekend availability
- Continuous improvement
- In-person
Quick apply
Application Support Engineer
Millennium Management —London
- Computer Science
- AWS
- Analysis skills
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Application Support Engineer
Shawbrook —London
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
3d
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
5d
.NET Application Support Engineer
Atos —London
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
Application Support Engineer
RLDatix —London
- Analysis skills
- Continuous improvement
- Communication skills
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
12d
Mobile Application Engineer
Wide and Wise —London
- APIs
- AI
- Communication skills
Quick apply
Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
2d
Technical Support Engineer
DoorDash USA —London
- Remote
- Analysis skills
- POS
- Organisational skills
Quick apply
Application Support Analyst (Perm)
National Bank of Kuwait (Int'l) Plc —London
- Full-time
- Analysis skills
- Financial services
- Communication skills
1d
DevSecOps Engineer
CGI —London
- Full-time
- DevOps
- Mentoring
- Scripting
Quick apply
Mobile Application Engineer
Hyphen Connect —London
- APIs
- In-person
- AI
Quick apply
Senior Application Support Engineer
Shawbrook —London
- Full-time
- Databases
- APIs
- Employee assistance programme
- Employee discount
3d
Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- HTML
Quick apply
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
11d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
10d

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Application Support Engineer

DOCOsoft
London

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension

Qualifications

Microsoft Windows Server
Technical troubleshooting
IIS
Relational databases
Stakeholder liaison
IT service management
SQL querying
SQL
Analysis skills
Bachelor's degree
Continuous improvement
Continuous improvement cycles oversight
SQL Server Management Studio
Management reporting
Customer support
Application support
Communication skills
Microsoft Azure
Analytics

Full job description

Business Application Support Engineer

Overview:

The Support team are critical to the successful long-term relationship between DOCOsoft and our clients and are key members of the wider DOCOsoft team. Our Business Application Support Engineers will be responsible for troubleshooting and resolving complex issues, monitoring and measuring the success of the incident management process, all the while working with the team to deliver outstanding service to our customers.

Responsibilities:

Drive continuous service improvement to work towards achieving operational excellence. Continue to develop robust Incident management processes that will enable effective management of our customers from an Incident & Problem perspective.
Take the lead in incident resolution to ensure a responsive service.
Resolution of system messaging issues.
Perform post-incident reviews.
Maintain a set of metrics and reporting to demonstrate the operational performance of the Incident & Problem Management processes.
Educate the teams on best practice for Incident & Problem Management.
Drive innovation and quality to improve overall operational efficiency.
Effective communications and stakeholder management to drive overall operational excellence.
Perform various administrative tasks and other related duties as required.

Key Requirements:

University degree plus 3+ years of relevant work experience.
Experience working in a client-facing technical support role.
A logical and systematic approach to problem resolution across a broad spectrum of technologies.
Experience with Microsoft SQL Server in a production environment, including sound knowledge of constructing SQL queries and competency with Microsoft SQL Server Management Studio.
Practical knowledge of the Windows desktop/server environments.
Knowledge of Internet Information Services (IIS) – application pools, website bindings, server certificates.
Well-developed analytical skills, quantitative, and problem-solving skills.
Excellent verbal and written communication skills.
The ability to communicate technical information in a non-technical language to users. Be able to pick up and interpret technical information quickly.
Collaborative mindset with a focus on team-working whilst managing multiple competing priorities.
Insurance services experience considered an asset, particularly Lloyds of London market experience.
ITIL Experience a bonus.
Azure experience welcome.
Emotional intelligence and flexibility are valuable in this role, due to the demanding nature of supporting production systems for high-value clients.

Who we are:

DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. Since our foundation, we have grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of over 100 colleagues based in Dublin, London, Tokyo, Portugal, Spain, India and Poland.

Here’s what we have to offer:

DOCOsoft aspires to be a market leader in the technology sector, and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard work, enthusiasm and an expression of their own ideas.

We offer our people the opportunity to impact our growing business- everyone’s contribution matters! A team environment that is focused on the creation and delivery of great products for our clients. Exciting challenges to grow and enhance their skills and a competitive pay and benefits package including;

- 25 days Annual Leave,
- Private pension,
- Bonus scheme,
- Private health,

Equal Opportunity Employer:

DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates, and do not discriminate on the grounds of race, religion, gender, marital or family status, age, disability, sexual orientation, membership of the travelling community or any other basis as protected by applicable law. Should you require reasonable accommodations during any stage of the recruitment process, please let us know.

Quick apply

Refine Your Search

application support engineer jobs in barking, gtl

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