Customer support coordinator Work, Jobs in Nuneaton, War (with Salaries)

Customer Service Coordinator
Wilson Alarm Systems Limited —Leicester
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Databases
- Free parking
- Work from home
Quick apply
Customer Support Coordinator - UK
Ishida —Birmingham
- Full-time
- ERP systems
- Organisational skills
- Communication skills
11h
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Experienced Service Coordinator
Ace Handling —Rugby
- £14 an hour
- Part-time
- Microsoft Word
- Microsoft Access
- Customer service
Quick apply
1d
Customer Insight Project Coordinator
Government Property Agency —Birmingham
- £36,000 - £39,494 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
13h
Corporate Office Care Coordinator
Sainsbury's —Coventry
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
5d
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Clinic Coordinator / Receptionist for Skin Clinic
City Laser & Skin Clinic —Leicester
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
5d
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Service Coordinator
Mettler Toledo —Leicester
- Communication skills
- Annual leave
- Employee assistance programme
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Home Ownership Coordinator
GreenSquareAccord —Birmingham
- £25,000 - £31,300 a year
- Organisational skills
- Communication skills
Quick apply
4d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Business Services Coordinator
Inspired Gaming Group —Burton-On-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
RAFATRAD Retail Operations Coordinator
Royal Air Forces Association —Leicester
- £12.74 an hour
- Part-time
- CRM software
- Microsoft Office
- Databases
- Annual leave
- Employee discount
Quick apply
14d
Conference & Events Sales Co-Ordinator
Warwickshire County Cricket Club —Birmingham
- £25,000 - £29,000 a year
- Full-time
- Communication skills
- Free parking
Quick apply
13d

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customer support coordinator jobs near nuneaton, war

Customer Service Coordinator

Wilson Alarm Systems Limited
Leicester

Quick apply

Job details

Full-time
£25,000 - £27,000 a year

Benefits

Free parking
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
English
Databases
Appointment booking and call handling
Data entry
Organisational skills
IT
Customer support
Customer interaction
Phone etiquette
Communication skills
Rota coordination

Full job description

We are Wilson Alarm.

Founded in 1988, Wilson Alarm is the leading security company servicing Leicester and its surrounding counties. We pride ourselves on offering our customers with a personal, professional and friendly service throughout – from the initial consultation through to the system’s installation and further aftercare. We can design and install a range of integrated burglar alarms, utilising the latest technology to strike the perfect balance between advance detection and ease of use. We have built up an impressive reputation for offering professional, flexible and competitively priced security alarm systems for an incredibly broad customer base.

We may be small right now but we have great growth ambitions and would love to tell you more about it.

About The Role

We are looking for an organised, proactive and customer-focused Service Coordinator to join our team in Leicester.

In this role, you will be responsible for coordinating preventative and corrective maintenance visits for our clients’ intruder alarm and security systems. You will help ensure our engineers’ diaries run smoothly, customer queries are handled promptly and professionally, and all service tasks are completed in line with our internal processes and NSI Gold standards.

This is a varied role that requires strong communication skills, attention to detail, initiative and the ability to stay calm and organised in a busy service environment.

Key Responsibilities

As a Service Coordinator, your responsibilities will include:

Team and Work Coordination
You will plan and manage preventative maintenance appointments for assigned engineers, ensuring schedules are efficient and targets are met. You will also reorganise appointments when required, respond to engineer availability changes, and help fill diary gaps to keep engineers fully booked.

You will liaise regularly with service and maintenance engineers to monitor progress, support job completion, and ensure tasks are closed, invoiced and documented accurately.

Customer Service
You will be a key point of contact for customers, handling phone calls and managing service email enquiries in a timely, professional and courteous manner.

You will respond to appointment queries, cancellation requests, service changes and more complex enquiries, keeping customers informed throughout the process.

Administration and Job Management
You will ensure service tasks are closed and invoiced promptly, issue service reports, maintain accurate customer and property records, and update internal systems with relevant service notes, asset information and contact details.

You will also support with credit note requests, payment processing, false alarm management and holiday cover for other administration tasks when required.

Revenue and Service Support
You will prepare maintenance agreements for new domestic customers, arrange takeover visits, support accurate invoicing and help ensure monthly extra works revenue targets are achieved.

You may also assist the technical team with remedial works coordination and stock-related administration.

About You

We are looking for someone who is:

Highly organised and able to manage multipe tasks at once
Confident communicating with customers and colleagues
Professional, courteous and calm under pressure
Flexible and willing to use initiative
Comfortable working with IT systems and databases
Thorough, analytical and detail-focused
Able to resolve problems quickly and sensibly
A strong listener with excellent customer service skills
A team player with a positive, practical attitude

Previous experience in service coordination, scheduling, administration, customer service or facilities/security support would be beneficial, although training will be provided.

What We Offer

Competitive salary, dependent on experience
Bonus scheme
20 days' holiday plus bank holidays
Pension scheme
Sick pay scheme
Staff referral scheme
Onsite or nearby free parking
Training and development opportunities
Friendly and supportive team environment
Hybrid working available

Apply

If you are organised, customer-focused and enjoy keeping things running smoothly, we would love to hear from you.

Please apply with your CV and a short note outlining your suitability for the role.

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
On-site parking
Referral programme
Work from home

Application question(s):

Why do you think you are suitable for this role?

Experience:

Customer service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in nuneaton, war

Customer Service Coordinator

Customer Support Coordinator - UK

Customer Support Coordinator

Experienced Service Coordinator

Customer Insight Project Coordinator

Corporate Office Care Coordinator

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Service Coordinator

Clinic Coordinator / Receptionist for Skin Clinic

Receptionist & Front of House Coordinator

Service Coordinator

Export Coordinator / Warehouse Administrator

Home Ownership Coordinator

Internal Sales Coordinator (UltraTile)

Clinical Admin Coordinator

Customer Service Logistics Coordinator

Commercial Sales Coordinator

Business Services Coordinator

RAFATRAD Retail Operations Coordinator

Conference & Events Sales Co-Ordinator

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