Customer advocate Work, Jobs in Pulloxhill, Bdf (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Free parking
- Sick pay
Quick apply
Sales Assistant
Smiggle —Aylesbury
- 8 hour shift
- Communication skills
- Store discount
- Annual leave
Sales Executive
Advocate Resourcing —Bedford
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
Customer Representative - Stevenage
Nationwide Building Society —Stevenage
- From £26,500 a year
- Full-time
- Banking
5d
Lifeguard
GLL —Bedford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
- Flexible schedule
Go Green Sustainability Manager
DHL Supply Chain —Milton Keynes
- Remote
- Up to 50% travel
- Travel
- Communication skills
- Annual leave
12d
Supported Living Scheme Manager – Mental Health
Bedfordshire Supported Housing Ltd —Dunstable
- £33,150 a year
- Full-time
- Medication administration
- Travel
- Training & development
- Annual leave
- Referral programme
Marketing Manager: Patient Monitoring and Digital Solutions
Dräger UK & Ireland —Hemel Hempstead
- Hybrid work
- CRM software
- Master's degree
- Product management
Account Manager – Technology in Schools
HFL Education —Stevenage
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- School
- Store discount
- Health & wellbeing programme
Quick apply
11d
Group Workout Instructor
Places for People —Newport Pagnell
- £22.99 an hour
- Part-time
- Cleaning
- Time management
- Employee discount
Development Manager
Places for People —Milton Keynes
- £60,000 - £68,000 a year
- Management
- Presentation skills
- Budgeting
- Employee assistance programme
- Employee discount
4d
Senior Procurement Specialist - Engineering
Lockheed Martin Corporation —Ampthill
- £46,500 - £57,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Team management
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Maintenance Engineer Carpenter/Joiner
Places for People —University of Hertfordshire
- £33,687 a year
- Carpentry
- University
- Employee discount
- Flexible schedule
Client Development Director
BCD Travel —Milton Keynes
- Hybrid work
- CRM software
- Business development
- Sick pay
Swimming Teacher
Places for People —Newport Pagnell
- £20.04 an hour
- Teaching
- Employee discount
Shopper Insight Manager
Institute of Grocery Distribution —Watford
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Team management
- Annual leave
Quick apply
22h
Software Engineer
MBDA —Stevenage
- £58,000 a year
- Overtime
- Hybrid work
- Linux
- Free parking
Business Development Manager
Places for People —Hoddesdon
- Up to £60,000 a year
- Sales
- Business development
- Organisational skills
- Employee discount
- Flexible schedule
5d
Carer Driver - Dog Daycare
Bruce's —Radlett
- £28,531 a year
- Full-time
- Customer service
Quick apply
2d

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customer advocate jobs near pulloxhill, bdf

Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
GCSE
Administrative support experience
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Clerical experience
Supply chain customer service

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

customer advocate jobs in pulloxhill, bdf

Client Services Coordinator - Temporary

Sales Assistant

Sales Executive

Customer Representative - Stevenage

Lifeguard

Go Green Sustainability Manager

Supported Living Scheme Manager – Mental Health

Marketing Manager: Patient Monitoring and Digital Solutions

Account Manager – Technology in Schools

Group Workout Instructor

Development Manager

Senior Procurement Specialist - Engineering

Technical Support Team Lead

Maintenance Engineer Carpenter/Joiner

Client Development Director

Swimming Teacher

Shopper Insight Manager

Software Engineer

Business Development Manager

Carer Driver - Dog Daycare

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