3rd line support Work, Jobs in Leeds, Wyk (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
Facilities Assistant (Leeds)
Irwin Mitchell —Leeds
- Microsoft Outlook
- Organisational skills
- Front desk
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Customer Success Support
JLA —Sowerby Bridge
- Up to £27,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
2h
Qualified 3rd in charge/Senior Early Years Practitioner
Little Oaks Nursery —Leeds
- £16 an hour
- Full-time
- Childcare
- In-person
Quick apply
8d
Victim Care Coordinator
North Yorkshire Council —York
- £29,540 - £32,062 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
4d
Operations Administrator - Client Cash
interactive investor —Leeds
- £28,300 a year
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Financial services
- Annual leave
- Employee discount
Quick apply
4d
Patient Services Team Lead
Novus Health Ltd —Wakefield
- £30,849 - £33,033 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Annual leave
Quick apply
5d
IT Operations Engineer
Zenith —Leeds
- £43,000 - £53,000 a year
- Azure
- Scripting
- IT
- Free parking
- Annual leave
7d
Assistant Manager, Credit Risk Analytics and Modelling
Deloitte —Leeds
- Hybrid work
- Microsoft Excel
- SQL
- Project management
BIM Coordinator
Glanua —Leeds
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Snr IT Analyst/IT Engineer
Upshot Engineering UK Ltd —Leeds
- £40,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- English
- Free parking
Quick apply
Senior Embedded Engineer
ecobee Technologies ULC —Leeds
- £110,900 - £144,200 a year
- C++
- Travel
- Linux
- Annual leave
Quick apply
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Oracle
- AWS
- Mentoring
Senior Data Scientist
Informed Solutions —Leeds
- Hybrid work
- Azure
- Doctoral degree
- Master's degree
- Gym membership
- Referral programme
Quick apply
Health Care Support Worker - Bracken Ward - Older People Mental Health
Bradford District Care NHS Foundation Trust —Keighley
- £25,272 a year
- Weekend availability
5d
Quantity Surveyor
M Group —Birstall
- Annual leave
- Employee assistance programme
13d
Quality Manager
Refresco —Pontefract
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
Adult Sexual Exploitation BAME Case Worker
Kirklees Council —Kirklees
- Temporary
- HTML
11d
Senior Manager, Data Science & AI, FSSR
Bank of England —Leeds
- £97,920 - £110,160 a year
- Full-time
- Azure
- DevOps
- Master's degree
- Annual leave
4d

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

3rd line support jobs in leeds, wyk

Application Support Analyst - 2nd Line

Facilities Assistant (Leeds)

IT Support Engineer

Customer Success Support

Qualified 3rd in charge/Senior Early Years Practitioner

Victim Care Coordinator

Operations Administrator - Client Cash

Patient Services Team Lead

IT Operations Engineer

Assistant Manager, Credit Risk Analytics and Modelling

BIM Coordinator

Snr IT Analyst/IT Engineer

Senior Embedded Engineer

IT Infrastructure Engineer

Senior Data Scientist

Health Care Support Worker - Bracken Ward - Older People Mental Health

Quantity Surveyor

Quality Manager

Adult Sexual Exploitation BAME Case Worker

Senior Manager, Data Science & AI, FSSR

I want to receive the latest job alerts for 3rd line support in leeds, wyk

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