It helpdesk Work, Jobs in Oxford (with Salaries)

IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
3h
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Employee assistance programme
8d
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
2d
Facilities Coordinator, Milton Park, Oxford, UK
CBRE —Oxford
- Full-time
Service Delivery Executive
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Upper Heyford
- £24,000 a year
- Overtime
- Computer literacy
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
AI & Automation Specialist
ECMWF —Reading
- £76,384 a year
- Hybrid work
- English
- Master's degree
- SQL
Field Service Engineer (Electron Detector Systems)
Quantum Detectors —Oxford
- £30,000 - £45,000 a year
- Full-time
- Schematics
- Engineering
- Travel
Quick apply
8d
Senior IFS Finance Expert
Evotec —Abingdon
- Full-time
- Remote
- System design
- Master's degree
- SQL
- Annual leave
- Flexible schedule
Data Centre Technician
Emcor —Theale
- Overtime
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Mechanical Fitter
Emcor —Theale
- Up to £42,000 a year
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Logistics Coordinator
Newly Weds Foods —Banbury
- Analysis skills
- IT
- Communication skills
Quick apply
UPS engineer
Emcor —Theale
- Full-time
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply

Discover related jobs

Based on your search for it helpdesk jobs.

IT Support Apprentice
JBC Skills Training Ltd —Buckingham
Must have a Valid UK Driving license and use of a car as you will need to travel between the school and the main office based in Cranfield Technology Park,…
£15,600 a year
Quick apply
3h
Service Desk Analyst
Serco Plc —Swindon
Handle telephone calls, emails, self-service requests, and face-to-face enquiries through the Service Desk. In addition, depending on the nature of the role,…
£28,330.74 a year
8d

I want to receive the latest job alerts for it helpdesk in oxford

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Apprentice

JBC Skills Training Ltd -
Buckingham

Quick apply

Job details

Full-time | Apprenticeship
£15,600 a year
3 hours ago

Benefits

Free parking
On-site parking

Qualifications

Driving Licence
Hardware repair
GCSE
Ticket management
Analysis skills
Computer hardware
Ticket management systems
Computer networking
Customer support
Communication skills
Help desk

Full job description

Overview

Are you passionate about technology and eager to kick-start your career in IT support? As an IT Support Apprentice, you will embark on an exciting journey to develop essential skills in computer networking, hardware, software troubleshooting, and customer service. This paid apprenticeship offers a dynamic environment where you will gain hands-on experience supporting a wide range of IT systems and users.

Annual wage

£15600 a year

Working week

Monday - Friday 9am - 5pm

Total hours per week: 37.5 hours a week

Expected duration

16 Months

Apprenticeship level

Advanced
Level 3 (A level)

Main Duties and Responsibilities

Respond to Helpdesk requests remotely via the IT ticketing system
Help desk calls - taking help desk calls and logging them in the IT ticketing system
Hardware and software repairs
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting the Technical team with maintenance tasks and installs

What training will the apprentice take and what qualification will the apprentice get at the end?

On completion, the Apprentice will be awarded the Level 3 Information Communications
Technician Apprenticeship.

The apprentice's training schedule

The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

Additional training information

We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small.
Some of your working hours will be spent training or studying with your appointed JBC Trainer/Mentor or your employer. Learning the skills you need to be successful in the role and complete the apprenticeship.
You will have a progress review with your trainer and line manager every three months, along with regular support sessions to help you develop your portfolio.

What is the expected career progression after this apprenticeship?

The employer is looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
The majority of our management team started out as apprentices, and we have a history of training and developing well-rounded staff members from apprenticeship level.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT hardware knowledge
PC building
Knowledge of MS365
Passion for IT
Basic knowledge of networks
Attention to detail
Customer care skills
Analytical skills
Logical
Team working
Initiative

Qualifications

· GCSE or equivalent English (Grade A*-C / 9-4) essential

· GCSE or equivalent Maths (Grade A*-C / 9-4) essential

Things to consider

Must have a Valid UK Driving license and use of a car as you will need to travel between the school and the main office based in Cranfield Technology Park, Cranfield University (especially within the 1st few weeks of the apprenticeship for training.)

All appointments are subject to a satisfactory enhanced DBS disclosure.

About the employer

Our clients mission is quite simple – to provide Outstanding ICT Support for Schools. The Support Service provides a local, familiar, on-site presence together with an integrated remote management solution, delivering a high-quality, responsive and personalised ICT service.

Pay: £15,600.00 per year

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Buckingham MK18 1AT: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why have you applied for the IT apprenticeship opportunity and skills and qualities do you have that would make you the ideal candidate?
Do you have knowledge of IT hardware and building PCs?
Do you have knowledge and experience of working MS365?
If you were offered the opportunity would you be happy working within a school IT Support Team and would you be happy to commute to the main office in Cranfield when required?
If you were offered the apprenticeship opportunity how would you commute daily and how long would this commute take you?

Education:

GCSE or equivalent (required)

Licence/Certification:

Driving Licence (required)

Location:

Buckingham MK18 1AT (preferred)

Work Location: In person

Quick apply

Refine Your Search

it helpdesk jobs in oxford

IT Support Apprentice

Service Desk Analyst

Senior IT Technician

Facilities Coordinator, Milton Park, Oxford, UK

Service Delivery Executive

Scheduling Team Member / Administrator

AI & Automation Specialist

Field Service Engineer (Electron Detector Systems)

Senior IFS Finance Expert

Data Centre Technician

Mechanical Fitter

Logistics Coordinator

UPS engineer

Discover related jobs

I want to receive the latest job alerts for it helpdesk in oxford

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected