Quality service representative Work, Jobs in Swindon, Eng (with Salaries)

Rents Housing Officer x3
Swindon Borough Council —Swindon
- £38,220 a year
- Full-time
- Hybrid work
- English
- Travel
Quick apply
6d
Customer Service Manager
Oak Furnitureland —Swindon
- £34,437.32 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee assistance programme
12d
Project Coordinator
Threshold —Swindon
- £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Business Development Manager
Corpay —Swindon
- Full-time
- Sales
- Customer service
- Communication skills
- Life insurance
Head of Service, Front Door
Civic Recruitment Limited —Swindon
- £600 a day
- Temporary
- Management
- Analysis skills
- No degree
Quick apply
14d
Test Lead
Capgemini Sogeti —Swindon
- Scripting
- Python
11d
Fleet Optimisation Engineer
Airbus Operations Limited —Brize Norton
- Full-time
- Free parking
- Employee assistance programme
HSE Officer
Custom Interconnect Ltd —Andover
- £40,000 - £50,000 a year
- Monday to Friday
- Microsoft Office
- Negotiation
Quick apply
Growth Marketing Manager UKF
Corpay —Swindon
- Full-time
- Sales
- Project management
- Annual leave
- Employee discount
Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)
UK Health Security Agency —Chilton
- £35,587 - £43,244 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Engineering
6d
Band 8a Operational Deputy - Projects - Devizes
Avon and Wiltshire Mental Health Partnership NHS Trust —Devizes
- £57,528 - £64,750 a year
- Full-time
- IT
- Leadership
4d
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Nurse Band 5 (Wiltshire)
Julia's House —Devizes
- £34,126 - £36,205 a year
- Weekend availability
- Hospice
- Nursing
- Relocation assistance
Deskside Analyst
Hachette UK —Didcot
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
8d
Business Support Manager
UK Health Security Agency —Bulford
- £41,983 - £48,128 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1h
Senior Product Assurance Manager
Astroscale —Didcot
- £60,000 - £94,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Life insurance
- Sick pay
Aviation Programme Director
AECOM —Swindon
- Full-time
- Hybrid work
12d
Despatch Team Leader
Hachette UK —Didcot
- £28,371 a year
- Full-time
- English
- Microsoft Office
- Team management
- Free parking
- Employee assistance programme
5d
Surfacing Supervisor
Holcim —Swindon
- Civil engineering
- Organisational skills
- In-person
- Employee discount
5d
Guest Services Representative
U.S. Air Forces, Europe —Mildenhall
- £15.00 - £15.41 an hour
- Weekend availability
- Customer service
- English
- Travel
1d

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quality service representative jobs near swindon, eng

Rents Housing Officer x3

Swindon Borough Council -
Swindon

Quick apply

Job details

Full-time
£38,220 a year
6 days ago

Qualifications

English

Full job description

Rents Housing Officer x3

Ref: 176957-2

Salary: £38,220 p.a. plus benefits

37 hours per week

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We in Housing, are committed to creating safe, welcoming, and thriving communities where everyone feels they belong. Our rents team play a vital role in ensuring the council collect the money from the properties we rent out. This function is vital for us to sustain the services we offer and supports our aim in providing safe quality homes to Swindon Borough residents. As a Rents Housing Officer, you’ll be at the heart of that mission.

What You'll Do

You will be responsible for rent collection and reducing any money owed to the Council. Using your skills and knowledge to engage with current, prospective, and former tenants, their representatives, and officers, through multiple communication channels. Be a major contributor in respect of improving Housing’s income collection performance, by sharing your knowledge and experience to ensure effective income collection. You will:

Effectively manage a caseload to meet performance targets and maximise income, giving priority to cases where tenants are at risk of possession action and eviction. When identified, provide feedback to officers and managers, including appropriate action and recommendations to support sustainable tenancies.
Manage all arrears collection including direct debits, assisting on other patches where required.

What You'll Bring

Proven experience of working with customers using a range of communication methods; being able to demonstrate excellent customer handling skills and dealing courteously and in a professional manner. Able to gather information to provide support and assistance.

Appreciation and understanding of Housing legislation including the Social Housing Regulation Act and the consumer standards.

The role profile contains full details of the role and what knowledge, skills and experience you’ll need.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

The ability to travel throughout the Borough will be required and access to a vehicle to be able to support sessions and events around the town and carry out inspections.

The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week.

You will be subject to an enhanced Disclosure and Barring Service Check

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Your next steps

Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.

We reserve the right to close this vacancy early so early applications are encouraged.

If you’re ready to lead a team and are passionate about safer, stronger communities, we’d love to hear from you.

For further information about the role, please contact Paula Clive-Spencer, Tenancy Support Manager (Rents) at [email protected]

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application, please email [email protected]

Closing date: 05 August 2026

Interview date: By Appointment

Quick apply

Refine Your Search

quality service representative jobs in swindon, eng

Rents Housing Officer x3

Customer Service Manager

Project Coordinator

Business Development Manager

Head of Service, Front Door

Test Lead

Fleet Optimisation Engineer

HSE Officer

Growth Marketing Manager UKF

Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)

Band 8a Operational Deputy - Projects - Devizes

Customer Service Advisor 4-6 month FTC

Nurse Band 5 (Wiltshire)

Deskside Analyst

Business Support Manager

Senior Product Assurance Manager

Aviation Programme Director

Despatch Team Leader

Surfacing Supervisor

Guest Services Representative

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