Success manager Work, Jobs in Podington, Bdf (with Salaries)

Product Success Manager (IFB)
Motor Insurers' Bureau —Milton Keynes
- £58,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Employee assistance programme
9d
National Key Account Manager – Commercial Catering
Advance Catering Group —Dunstable
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Business development
- Travel
- Work from home
- Life insurance
Quick apply
10d
Technical Customer Service Business Partner
Solenis —Northampton
- Full-time
- Hotel
7d
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Quick apply
2d
National Account Manager- CP
BSH Home Appliances Ltd —Milton Keynes
- Full-time
- Sales
- Marketing
- Microsoft Office
- Employee discount
Internal Account Manager - UCC/AV
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
Sales Executive
Dickerman Overseas Contracting Company Ltd —Kettering
- £25,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Travel
Quick apply
14d
Client Success Executive
Incentivesmart Limited —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Corporate Account Manager
Jungheinrich UK —Milton Keynes
- Remote
- Microsoft Powerpoint
- Sales
- Presentation skills
Quick apply
8d
Sales Specialist - Lenovo
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Account Executive
HOBART SERVICE —Peterborough
- Up to £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
1d
Sales Account Manager - UK
Wolfspeed Europe GmbH - UK Branch —Milton Keynes
- Full-time
- Remote
- Sales
- Salesforce
- English
Quick apply
Junior Account Manager (OEM)
Videojet —Milton Keynes
- Full-time
- Salesforce
- Engineering
- English
- Annual leave
Customer Success Specialist, Mandarin and English Speaking
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Quick apply
Sales Account Manager
Interact Analysis —Wellingborough
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Free parking
- Annual leave
Quick apply
6d
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills
3d
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
1d
Sales/Business Development Manager
Studio One Media Centre —Northampton
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
11d
Account Manager - Rail - Mat Cover
Bauer Media Group —Peterborough
- Temporary
- Negotiation
- Time management
9d
Internal Sales Executive
Dawsongroup —Willen
- Full-time
- Sales
- Communication skills
Quick apply
2d

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success manager jobs near podington, bdf

Product Success Manager (IFB)

Motor Insurers' Bureau -
Milton Keynes

Apply Now

Job details

Permanent | Full-time
£58,000 a year
9 days ago

Benefits

Company pension
Employee assistance programme
Enhanced paternity leave

Qualifications

Report writing
Continuous improvement
Communication skills

Full job description

About IFB

The Insurance Fraud Bureau (IFB), is a not-for-profit company established in 2006 to lead the insurance industry's collective fight against insurance fraud. We act as a central hub for sharing insurance fraud data and intelligence, using our unique position at the heart of the industry and unrivalled access to data to detect and disrupt organised fraud networks.

About the role

The Product Success Manager supports IFB staff and members in the effective adoption, use and optimisation of fraud data and analytics platforms.
This is a key role focused on maximising member value, driving usage, engagement and data contribution (reciprocity) across IFB products.
The postholder will ensure members are fully enabled to use IFB platforms, through training, guidance and ongoing support, improving both user experience and outcomes.
The role is product-specific, with a dedicated focus on product enablement, optimisation and use.
Working closely with CRM colleagues, the Data & MI team and Technical Product Manager, you will direct, orchestrate and validate member success by being the central point that links all of these functions together.
Working in close partnership with the Technical Product Manager, you will ensure member feedback informs ongoing product development.

Key responsibilities

Lead the adoption, engagement and value realisation of IFB data solutions across the membership base.
Drive increased usage of IFB platforms by supporting members in embedding products into their processes.
Develop a strong understanding of each member’s definition of success and translate this into tailored, actionable support plans, leveraging system insights, relevant performance metrics and customised training (including targeted coaching sessions) to help individuals course-correct, optimise system usage and achieve their desired outcomes.
Develop, maintain and continuously improve product training materials and guidance.
Deliver training sessions, workshops and product demonstrations to members.
Support members in understanding and realising the value of IFB products, including use cases and best practice.
Work with members to improve data quality, completeness and contribution, supporting reciprocity across the network.
Monitor usage, engagement and contribution trends, identifying opportunities to improve adoption.
Gather, synthesise and represent member feedback, including new feature requests and pain points.
Collaborate with the Technical Product Manager to translate feedback into product enhancements and roadmap priorities.
Build strong relationships with members and act as a product-focused point of contact.
Participate in industry working groups, member forums and workshops.
Maintain up-to-date training and user-facing materials.
Maintain sufficient technical and product knowledge with the Technical Product Manager to provide cross-cover where required.

Skills and Experience

Essential

Experience in customer success, technical product enablement or adoption-focused roles.

Strong understanding of customer and member needs and ability to translate into improvements.

Excellent communication, presentation and facilitation skills.

Experience delivering training and producing user-focused materials.

Ability to engage and influence a wide range of stakeholders.

Experience of report writing including usage and engagement insights.

Working knowledge of Data Protection Act.

Self-starter with ability to work independently.

Strong problem-solving and continuous improvement mindset.

Desirable

Experience working with data or digital platforms.

Understanding of data quality and governance principles.

Knowledge of insurance fraud or financial crime.

Experience working within membership-based organisations.

Job Title: Product Success Manager
Salary: £58,000
Grade: 12
Working Hours: 35
Working Pattern: Monday - Friday
Office Location: Milton Keynes
Job Type: Permanent

IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week)

Other Benefits include:
Contributory Group Stakeholder Personal pension scheme
Life Assurance
Employee Incentive Scheme
25 days holiday (plus public holidays)
Holiday purchase scheme
Sports and Social Club
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave
1 volunteer day each year and charity matched funding scheme

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.

So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

We aim to keep this advert open until the closing date, but on occasion we may close it early if application numbers are high

Apply Now

Refine Your Search

success manager jobs in podington, bdf

Product Success Manager (IFB)

National Key Account Manager – Commercial Catering

Technical Customer Service Business Partner

Engagement Lead (South)

National Account Manager- CP

Internal Account Manager - UCC/AV

Sales Executive

Client Success Executive

Corporate Account Manager

Sales Specialist - Lenovo

Account Executive

Sales Account Manager - UK

Junior Account Manager (OEM)

Customer Success Specialist, Mandarin and English Speaking

Sales Account Manager

Specialist Support Executive- BPL

Senior Customer Service Advisor

Sales/Business Development Manager

Account Manager - Rail - Mat Cover

Internal Sales Executive

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