Desktop support Work, Jobs in Silsoe, Bdf (with Salaries)

IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
10d
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Website Operations Manager
Sanders + Jay Ltd —Royston
- £26,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
6d
Senior QA Automation & DevSecOps Engineer
in-tech group Ltd —Stevenage
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- In-person
- Communication skills
Infrastructure Engineer
Leidos —Huntingdon
- £47,600 - £61,000 a year
- Full-time
- Organisational skills
- Leadership
- Annual leave
- Work from home
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
3d
Infrastructure Change Engineer
Leidos —Huntingdon
- £47,600 - £61,000 a year
- Full-time
- Organisational skills
- Leadership
- Annual leave
- Work from home
QA Automation & DevSecOps Engineer| Stevenage, UK
Infosys —Stevenage
- DevOps
- Data analysis skills
- Analysis skills
Second Line IT Engineer
GT Stewart Limited —St Albans
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
3d
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
2d
Business Intelligence and Reporting Manager
Proceq —Bedford
- Full-time
- CRM software
- Data analysis skills
- English
- Free parking
- Flexible schedule
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Network Engineer (Integration and Trials)
MBDA —Stevenage
- Up to £52,500 a year
- Overtime
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Free parking
Senior UX Designer - Security & Identity
Tesco UK —Welwyn Garden City
- Full-time
- Mentoring
- Agile
- Communication skills
- Employee assistance programme
4d
Senior Microsoft 365 Platform Engineer
Pharmaron —Hoddesdon
- Computer Science
- Bachelor's degree
- SharePoint
C# .NET Software Engineer (x2)
Asahi Glassplant UK Ltd —Royston
- Full-time
- Hybrid work
- Azure
- C++
- Mentoring
- Employee assistance programme
Quick apply
Senior Product Designer - Tesco Media
Tesco UK —Welwyn Garden City
- Full-time
- Travel
- Mentoring
- Organisational skills
- Employee assistance programme

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IT Support Technician

Hayward Tyler Ltd -
Luton

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Customer service
Software deployment
Incident queue management
User account provisioning
Ticket management
User account management
Continuous improvement
Computer hardware
IT support
Ticket management systems
Technical support incident logging
Network support
SharePoint
IP networking
IT incident logging
Application support
Cybersecurity
Communication skills
Active Directory
CompTIA A+
Help desk
Mobile devices

Full job description

Job Overview

IT Support Technician. The IT Support Technician supports the IT function in delivering reliable day-to-day technology services across the business. The role provides technical support to users, resolves hardware and software issues, supports Microsoft 365 services, prepares and deploys equipment, and assists with business systems administration and continuous improvement initiatives.

What will you do:

Provide support for users covering desktops, laptops, printers, mobile devices, Microsoft 365, telephony and standard business applications.
Log, update, prioritise and resolve support tickets through the helpdesk system.
Troubleshoot hardware, software, account, access, printing, Wi-Fi, VPN and general network connectivity issues.
Prepare, configure and deploy laptops, desktops, peripherals and mobile devices for new starters, replacements and refresh activity.
Support joiner, mover and leaver processes including account setup, access changes, mailbox configuration and account closure activities.
Assist with administration of Microsoft 365, Active Directory and business systems.
Maintain accurate IT records, support documentation and knowledge base articles.
Provide guidance and basic training to users on IT equipment, Microsoft 365, business applications and safe working practices.
· Support cyber security and compliance activities.
· Assist with IT projects, hardware refreshes, software rollouts, system changes and continuous improvement initiatives.

What you will need

Essential:

Minimum 2 years’ experience in an IT Support, Service Desk, Helpdesk or Desktop Support role.
Experience supporting Microsoft Windows desktop environments and Microsoft 365 services, including Outlook, Teams, OneDrive and SharePoint.
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Experience supporting laptops, desktops, printers, scanners, mobile devices, meeting room equipment and common business applications.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, Wi-Fi, VPN and basic connectivity troubleshooting.
Strong troubleshooting, communication and customer service skills.

Desirable:

IT support qualification or certification such as CompTIA A+, Microsoft 365 Fundamentals, Microsoft Azure Fundamentals or ITIL Foundation.
Experience working within a hybrid Active Directory with Microsoft 365 environment.
Experience using a helpdesk or IT service management system.
Exposure to endpoint management, remote support tools, patching, antivirus or device deployment processes.
Experience supporting business-critical systems in a manufacturing or operational environment.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs in silsoe, bdf

IT Support Technician

IT Support Contract

1st Line Support Engineer

IT Junior Technical Analyst

Website Operations Manager

Senior QA Automation & DevSecOps Engineer

IT SUPPORT ASSISTANT

Infrastructure Engineer

First Line IT Support Engineer

Infrastructure Change Engineer

QA Automation & DevSecOps Engineer| Stevenage, UK

Second Line IT Engineer

IT Analyst, Field Support Engineer

Business Intelligence and Reporting Manager

Workshop Engineer

Network Engineer (Integration and Trials)

Senior UX Designer - Security & Identity

Senior Microsoft 365 Platform Engineer

C# .NET Software Engineer (x2)

Senior Product Designer - Tesco Media

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