Customer chat support Work, Jobs in Belfast, Nir (with Salaries)

Customer Service Advisor
GLL —Belfast
- £27,351.61 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
Customer Operations Associate
Raylo —Belfast
- Hybrid work
- Bachelor's degree
- Continuous improvement
- AI
- Work from home
Quick apply
9d
Customer Experience Advisor
PatchMaker Business Services Ltd —Belfast
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Data entry
Quick apply
Sales Assistant
Topps Tiles —Newtownabbey
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Tesco Colleague - Ballygomartin Superstore
Tesco UK —Belfast
- From £13.28 an hour
- Full-time
- Customer service
10d
KYC Analyst
Raylo —Belfast
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- AI
- Work from home
Quick apply
6d
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply
Warehouse operative Full time Nights
Tesco UK —Antrim
- Overtime
- Customer service
- Warehouse experience
- School
10d
Customer Delivery Driver - Banbridge Extra
Tesco UK —Banbridge
- From £14.18 an hour
- Part-time
- Customer service
12d
Trainee Replenishment Buyer - Trading Foodservice
Henderson Group —Newtownabbey
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Soft Services Site Lead
ABM UK —Belfast
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
German speaking Support Specialist
Lightspeed Commerce, Inc. —Belfast
- Weekend availability
- Hybrid work
- Hospitality
- English
- Computer networking
- Annual leave
Quick apply
Field Sales Executive
NewsUK —Belfast
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Business development
- Employee assistance programme
- Employee discount
1d
Commercial Manager - Customer Proposition
Henderson Group —Newtownabbey
- Full-time
- Analysis skills
- Bakery
- Communication skills
- Employee assistance programme
- Employee discount
Field Sales Executive
News Corp —Belfast
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Business development
- Employee assistance programme
- Employee discount
13h
B2B Quality Analyst
Concentrix —Belfast
- Full-time
Assistant Retail Manager - Wallace Buildings
Marie Curie —Belfast
- £13,879.32 a year
- Part-time
- Merchandising
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Delivery Driver - Craigavon Extra
Tesco UK —Craigavon
- From £14.18 an hour
- Full-time
- Customer service
7d
Retail Store Supervisor
Mamas & Papas —Lisburn
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Store Manager - Province Wide
Henderson Group —Dundonald
- £1 an hour
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
2d

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Customer Service Advisor

GLL -
Belfast

Apply Now

Job details

Permanent | Full-time
£27,351.61 a year

Benefits

Company pension

Qualifications

Live chat
Client engagement
Computer literacy
Microsoft Office Suite
Quality assurance
Computer skills
Customer interaction
Communication skills

Full job description

GLL is looking for Customer Service Advisors to join our rapidly expanding team in GLL Customer Service Centre. If you have the skills and ambition to join us as a Customer Service Advisor, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career.

GLL Customer Service Advisors go the extra mile to delight customers, always striving for the highest level of first contact resolution and quality assurance. To succeed as a Customer Service Advisor at GLL, you will be a self-motivated, results-driven individual who has excellent verbal and written communication skills. You’ll have a real passion for delivering the best service you can by listening and supporting customers who are in need of help or advice.

Our Customer Service Advisors enjoy working in a fast-paced environment where every day is different and get a real buzz from providing solutions to every problem.

We are looking for Customer Service Advisors, and you can choose your hours between 16 and 39 per week. Shift rotations for Customer Service Advisors includes evenings and weekends.

We aren't just another contact centre where you are expected to work against aggressive sales targets. We are a customer service centre, and your job is to have great conversations with our customers!

Induction and Training:

You will receive a three-week full-time, interactive induction training programme including visits to our leisure facilities, system training, and meeting the team. Full attendance is required to complete the induction training.

What you’ll do:

Connect with customers via telephone, email, and web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer where appropriate, and demonstrating a real desire to help and support them.
Make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output.
Take ownership of your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth.

What you need:

A can-do attitude.
Passion and personality.
Be a great team player.
Passionate about service – always looking to deliver the best possible service you can at every opportunity.
Minimum of 12 months experience in a face-to-face customer service environment or within a contact centre, within the last five years.
Strong verbal and written communication skills.
Great listening skills supported by a warm, friendly, and confident manner.
Computer literate, able to use Microsoft packages.
Flexible approach to tasks and workload.

As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

Full and part time positions available. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
We are an accredited Living Wage employer with industry-leading rates of pay.
We can offer a career, not just a job, with extensive Learning & Development support available.
A uniform will be supplied and must be worn.
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.

Additionally, GLL offers employees a range of employment benefits:

Access to a pension scheme.
Health Assurance and access to Counselling services.
Access to the tax-efficient Ride to Work bicycle purchase scheme.
Free annual eye tests.
Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

The right to stand for the Society board and to vote for board members to represent you.
Access to team building and fun events such as treks, concerts, outings, etc.
Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

A permanent employment contract - part time and full time.
A flexible worker engagement by joining our flexible worker pool.

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

We are an inclusive employer. We seek and welcome diversity in our teams.

All pay rates are subject to skills, experience, qualifications, and location.

Apply Now

Refine Your Search

customer chat support jobs in belfast, nir

Customer Service Advisor

Customer Operations Associate

Customer Experience Advisor

Sales Assistant

Tesco Colleague - Ballygomartin Superstore

KYC Analyst

ASPIRE Global Service Centre – Support Analyst

Warehouse operative Full time Nights

Customer Delivery Driver - Banbridge Extra

Trainee Replenishment Buyer - Trading Foodservice

Soft Services Site Lead

German speaking Support Specialist

Field Sales Executive

Commercial Manager - Customer Proposition

Field Sales Executive

B2B Quality Analyst

Assistant Retail Manager - Wallace Buildings

Customer Delivery Driver - Craigavon Extra

Retail Store Supervisor

Store Manager - Province Wide

I want to receive the latest job alerts for customer chat support in belfast, nir

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