External night host Work, Jobs in Banstead Sm7 (with Salaries)

Switchboard Operator, The Savoy Hotel
FAIRMONT —London
- £32,789 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
COBR Directorate Watchkeeping Team
Cabinet Office —London
- £40,974 - £45,259 a year
- Weekend availability
- Presentation skills
- Leadership
- Annual leave
6d
Night Sterile Services Technician
HCA Healthcare UK —London
- £28,860 a year
- Full-time
- Hospital
- Employee discount
4d
Safety and Security Officer
Edwardian Hotels London —London
- Weekend availability
- Hotel
- Communication skills
- Hotel experience
- Referral programme
Quick apply
Events & Groups Sales Coordinator
The Londoner Hotel —London
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
Business Development Manager
Shockbyte —London
- Full-time
- Remote
- Sales
- Marketing
- Business development
- Work from home
- Flexible schedule
Quick apply
Maintenance Technician
Strand Palace Hotel —London
- Up to £33,408 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Paid training
- Employee discount
Quick apply
4d
Staff Nurse
HCA Healthcare UK —London
- Weekend availability
- Organisational skills
- Acute care experience
- Communication skills
- Employee discount
5d
Director, Business & Legal Affairs - UTAS UK
NBCUniversal —London
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Night Switchboard Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
11d
Housekeeping Supervisor - JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Microsoft Outlook
- Hotel
- Supervising experience
F&B Coordinator
Graduates —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Hotel
- Referral programme
Quick apply
Meetings and Events Senior Event Manager
The May Fair Hotel —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Referral programme
Quick apply
Assistant Back of House Manager
The Londoner Hotel —London
- Full-time
- Management
- Hotel
- Supervising experience
- Referral programme
Quick apply
Marketing Manager
Hilton —London
- £42,000 a year
- Full-time
- Hospitality
- Bar
- Marketing
- Employee stock purchase plan
- Annual leave
F & B CHIEF STEWARD
The Londoner Hotel —London
- Full-time
- Hotel
- Supervising experience
- Hotel experience
- Referral programme
Quick apply
3d
Senior Cost Manager
Hollis —London
- Call to connect
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Flexible schedule
Resident Doctor Haem/Onc
HCA Healthcare UK —London
- From £74,000 a year
- Part-time
- Communication skills
- School
- Teaching
- Annual leave
- Employee discount
13d
Sister/Charge - Haematology
HCA Healthcare UK —London
- Weekend availability
- Nursing
- Employee discount
Resident Doctor Cardiothoracic Surgeon
HCA Healthcare UK —London
- Part-time
- Communication skills
- School
- Annual leave
- Employee discount

I want to receive the latest job alerts for external night host in banstead sm7

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Switchboard Operator, The Savoy Hotel

FAIRMONT -
London

Quick apply

Job details

Full-time
£32,789 a year

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Complaint handling
OpenTable
Human resources
Organisational skills
Guest services
Communication skills

Full job description

Company Description

The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
HR in Hospitality Awards 2025:
- Excellence in Employee Experience
- HR Team of the Year
- HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
Institute of Hospitality Awards 2025
- Talent Development Team of the Year

Job Description

Job Title: Guest Services Coordinator

Department: Guest Relations, Front of House

Inspired and Supported by: Guest Relations Manager

Salary: 32,789 (including service charge)

Your purpose will be: To deliver an exceptional and seamless guest journey from pre-arrival through to post-stay by coordinating guest requests, facilitating clear communication across departments, and ensuring all touchpoints reflect the highest level of care and attention. You will play a key role in supporting Rooms Division in creating memorable and personalised experiences.

You will be accountable for:

Managing guest communication, both internal and external, to ensure requests and preferences are actioned in a timely and effective manner.
Supporting pre-arrival planning by coordinating with relevant departments and ensuring all guest information is updated and communicated clearly.
Overseeing all switchboard-related communications to ensure timely and professional service.
Supporting the smooth flow of information between teams and facilitate seamless communication across departments to anticipate and fulfil guest needs.
Contributing to a proactive guest recognition programme and ensuring VIP guests receive bespoke and thoughtful service.

Your key responsibilities & contribution will be:

Ensure all calls and guest enquiries are answered promptly and according to brand service standards.
Demonstrate expert knowledge of all relevant systems in communication, booking, and guest experience platforms.
Knowledgably answer all general hotel and food and beverage enquires whilst accurately placing Afternoon Tea, Bar and Restaurant reservations accordingly.
Conduct full pre-arrival preparation for guests, including advance contact, reviewing and updating guest profiles and systems, coordinating itineraries, and clearly communicating all relevant details—such as special preferences or occasions—with the appropriate teams.
Assist in handling in-room dining orders, upselling when appropriate, and ensuring accuracy through the POS system.
Participate in the ongoing innovation of guest relations, seeking opportunities to improve the guest journey.
Actively contribute to up-selling and cross-selling the hotel’s amenities and experiences.
Handle any guest feedback or concerns with empathy, efficiency, and a focus on resolution.

Qualifications

What you will need to do this role:

Essential:

Excellent communication skills, both verbal and written with the ability to communicate effectively with people of all levels
Proven organizational skills and able to work independently.
Enthusiastic and positive with the ability to build trusting relationships
Previous experience of guest complaint handling and going the extra mile to meet guest needs
Ability to multi task and problem solve in a fast paced environment
Keen eye for detail
Flexibility to work various shift patterns, including night shifts when required.

Desirable:

Knowledge of any or all of switchboard operations, ALICE, Alliants, HOTSOS, Open Table, SilverWare and OPERA.
Previous experience in guest services role.
1-3 years’ experience in the Luxury Hospitality Industry.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

What’s in it for you?

Competitive salary, pension, and life assurance
31–33 days of holiday (including public holidays)
Cashback for wellbeing/healthcare expenses & Perkbox
Exclusive discounts:
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay at The Savoy after probation
Colleague restaurant, interfaith prayer room and wellness room
Laundry services for all colleagues
Gym access, cycle-to-work scheme and Virgin Active membership discount
Season ticket loan for commuting
Employee assistance program
Optician reimbursements, and local discounts for F&B and retail

Quick apply

Refine Your Search

external night host jobs in banstead sm7

Switchboard Operator, The Savoy Hotel

COBR Directorate Watchkeeping Team

Night Sterile Services Technician

Safety and Security Officer

Events & Groups Sales Coordinator

Business Development Manager

Maintenance Technician

Staff Nurse

Director, Business & Legal Affairs - UTAS UK

Night Switchboard Agent, Pre-Opening - The St. Regis London

Housekeeping Supervisor - JW Marriott Grosvenor House

F&B Coordinator

Meetings and Events Senior Event Manager

Assistant Back of House Manager

Marketing Manager

F & B CHIEF STEWARD

Senior Cost Manager

Resident Doctor Haem/Onc

Sister/Charge - Haematology

Resident Doctor Cardiothoracic Surgeon

I want to receive the latest job alerts for external night host in banstead sm7

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