External night host Work, Jobs in Surbiton, Gtl (with Salaries)

Head Host (Full time) OTE 21 pounds plus per hour
London Bridge Rooftop —London
- £15 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Switchboard Operator, The Savoy Hotel
FAIRMONT —London
- £32,789 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager
Shockbyte —London
- Full-time
- Remote
- Sales
- Marketing
- Business development
- Work from home
- Flexible schedule
Quick apply
Staff Nurse
HCA Healthcare UK —London
- Weekend availability
- Organisational skills
- Acute care experience
- Communication skills
- Employee discount
2d
Sister/Charge - Haematology
HCA Healthcare UK —London
- Weekend availability
- Nursing
- Employee discount
Director, Business & Legal Affairs - UTAS UK
NBCUniversal —London
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Night Switchboard Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
8d
COBR Directorate Watchkeeping Team
Cabinet Office —London
- £40,974 - £45,259 a year
- Weekend availability
- Presentation skills
- Leadership
- Annual leave
4d
Night Housekeeping Assistant
HCA Healthcare UK —London
- £14.80 an hour
- Full-time
- Hotel
- Employee discount
3d
Safety and Security Officer
Edwardian Hotels London —London
- Weekend availability
- Hotel
- Communication skills
- Hotel experience
- Referral programme
Quick apply
Housekeeping Supervisor - JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Microsoft Outlook
- Hotel
- Supervising experience
13d
Night Sterile Services Technician
HCA Healthcare UK —London
- £28,860 a year
- Full-time
- Hospital
- Employee discount
1d
F&B Coordinator
Graduates —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Hotel
- Referral programme
Quick apply
Meetings and Events Senior Event Manager
The May Fair Hotel —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Referral programme
Quick apply
Assistant Back of House Manager
The Londoner Hotel —London
- Full-time
- Management
- Hotel
- Supervising experience
- Referral programme
Quick apply
Events & Groups Sales Coordinator
The Londoner Hotel —London
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
12d
Marketing Manager
Hilton —London
- £42,000 a year
- Full-time
- Hospitality
- Bar
- Marketing
- Employee stock purchase plan
- Annual leave
14d
F & B CHIEF STEWARD
The Londoner Hotel —London
- Full-time
- Hotel
- Supervising experience
- Hotel experience
- Referral programme
Quick apply
12h
Wine Manager
Milk Beach, Soho —London
- Up to £45,000 a year
- Full-time
- Hospitality
- Restaurant management
- Restaurant
- Employee discount
Quick apply
6h
Senior Cost Manager
Hollis —London
- Call to connect
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Flexible schedule

I want to receive the latest job alerts for external night host in surbiton, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head Host (Full time) OTE 21 pounds plus per hour

London Bridge Rooftop
London

Quick apply

Job details

Full-time
£15 an hour

Qualifications

Hospitality
Customer service
English
Host/hostess experience
OpenTable
Organisational skills
Leadership
Communication skills

Full job description

Who are we?
London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints and amazing food! We love our customers and like to make them feel at home. We're looking for an outgoing, confident and lively Head Host to come and join our fun and friendly family and with a salary of £15 + service charge (currently around £6ph), with potential bonuses for maximising group bookings and private hires.

The Role

As the Head Host, you will be at the forefront of our customer service team, overseeing inquiries and reservations. Your role is pivotal in ensuring a seamless booking process and delivering exceptional service to our guests.

You will handle external inquiries via calls and emails, manage reservations, and ensure top-notch guest satisfaction from the outset.

We're seeking a candidate with strong English proficiency (both written and verbal), outstanding customer service and sales abilities, and a track record of effectively training and motivating teams to maintain high standards.

Prior experience in a fast-paced hospitality reservations setting and expert familiarity with the Collins system are vital. A vibrant personality and exceptional communication skills are also necessary.

This position suits individuals who are passionate about enhancing the guest experience and have insights into operational strategies that can optimise the reservation process.

MAIN RESPONSIBILITIES

Customer Service:

Address customer concerns and resolve issues effectively.
Maintain a positive and professional attitude in all interactions.
Liaise with security and hosts to ensure customers are in the venue as quickly as possible

Customer Inquiries Management:

- Promptly and professionally respond to emails, social and all inquiries.
- Provide detailed information about our packages, private hire and group bookings availability.
- Assist customers in selecting suitable options for their enquiries.

Online Platform Management:

- Maintain and update online platforms like Collins, Design My Night, The Fork and Opentable with accurate information.
- Collins experience is a must
- Monitor and respond to inquiries received through these platforms.

Booking Process:

- Guide customers through the booking process via email or online, ensuring a smooth experience.
- Coordinate with the bookings team to confirm bookings and availability.
- Maximise group, Christmas, birthday, corporate and private hires.

Team Leadership:

- Foster a positive and collaborative work environment.

Bookings and Reservations:

Implement strategies to exceed customer expectations and increase bookings and footfall.

Requirements

Excellent communication skills (via email, phone and in person)

Ability to work as part of a team and lead
Confident, attentive, friendly and well presented
Previous work experience as a head host/hostess
Understanding of booking and reservation systems
Knowledge of Collins booking system is a must
Experience in managing reservations and bookings
Ability to think on your feet, adapt and quickly solve problems as they arise
Ability to work under pressure in a fast-paced environment
Demonstratable customer-service skills
Strong organisational skills with the ability to monitor the entire venue
Availability to work in shifts as needed

Benefits

What we are offering:

Salary of £15 ph + service charge (currently around £6ph) with potential bonuses for maximising group bookings and private hires
Opportunities for promotion and
Job Types: Full-time (Fixed-term contract)
Staff food and drink
Up to 28 days of holiday
Fun and friendly working environment

Quick apply

Refine Your Search

external night host jobs in surbiton, gtl

Head Host (Full time) OTE 21 pounds plus per hour

Switchboard Operator, The Savoy Hotel

Business Development Manager

Staff Nurse

Sister/Charge - Haematology

Director, Business & Legal Affairs - UTAS UK

Night Switchboard Agent, Pre-Opening - The St. Regis London

COBR Directorate Watchkeeping Team

Night Housekeeping Assistant

Safety and Security Officer

Housekeeping Supervisor - JW Marriott Grosvenor House

Night Sterile Services Technician

F&B Coordinator

Meetings and Events Senior Event Manager

Assistant Back of House Manager

Events & Groups Sales Coordinator

Marketing Manager

F & B CHIEF STEWARD

Wine Manager

Senior Cost Manager

I want to receive the latest job alerts for external night host in surbiton, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected