Customer support & client services Work, Jobs in Exeter, Dev (with Salaries)

Helpdesk Expert
IT Champion —Exeter
- £30,076 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
- Work from home
Quick apply
5d
Senior Associate, Client Operations
Gravita —Exeter
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Graduate Sales Executive (Exeter & Surrounding Areas)
VetPlus —Exeter
- From £30,000 a year
- Sales
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Administration Assistant
Baker Snell —Exeter
- £25,000 a year
- Full-time
- Customer service
- Accounting
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Sales Account Manager
ALAM MINI MARKET LIMITED —St. Leonards
- £33,400 - £52,200 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
Supported Housing Worker
BRC Jobs —Exeter
- £23,405 - £26,200 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- IT
Quick apply
3d
Bookings Administrator
Spirebourne Limited —Witheridge
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
House Services Coordinator (Part Time)
Oxygen House —Exeter
- £16,200 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
GBP 8272 Community Law Clinic Assistant
University of Exeter —Exeter
- From £28,029 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
22h
Sales Representative
Trinity Marine —Exeter
- £27,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
9d
Welcome Team Co-ordinator
CoLab Exeter —Exeter
- £31,939 a year
- Full-time
- Supervising experience
- IT
- In-person
- Annual leave
Quick apply
4d
Personal Travel Specialist – Rail holidays
Expressions Holidays —Exeter
- From £26,000 a year
- Holidays
- Spanish
- Sales
- English
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
10d
Insurance Sales Executive
Benefact Group —Exeter
- From £35,000 a year
- Full-time
- Sales
- Annual leave
- Sick pay
Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
Account Manager
Kensa —Exeter
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
Health, Safety & Wellbeing Advisor
M Group —Exeter
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Closing Specialist
Crowdcube —Exeter
- Up to £35,000 a year
- Hybrid work
- Spanish
- Sales
- Customer service
Assistant Manager - Off-site Services
Blue Cross —Exeter
- £26,042 - £30,281 a year
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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Helpdesk Expert

IT Champion -
Exeter

Quick apply

Job details

Full-time
£30,076 - £40,000 a year
5 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Tech scheme
Company events
Employee discount

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Business processes
Virtualisation
VMWare
Communication skills

Full job description

About us

Since 2009, we’ve been proud to be recognised as one of the fastest-growing IT managed support providers in the South West region. We offer comprehensive and competitive Managed IT Support that includes an open and transparent approach and has the region’s only Zero Risk Guarantee.

We’re an Exeter-based technology and IT service business that supports hundreds of organisations and thousands of people. We are fast-growing, have an excellent reputation and have a best-in-class client and colleague retention rate.

Based out of our city centre offices in Exeter and operating a modern, hybrid workplace, join a fast-paced Managed Service Provider (MSP) and work with companies with a handful of users, all the way up to large enterprise-sized businesses, educational organisations, and charities with thousands of users worldwide.

What’s needed

We are looking for a Helpdesk Expert to join our team.

You should have solid hands-on experience and want to do more than just firefight tickets. You’ll be working across Microsoft 365, Azure, and on-premises environments, helping our team support 200 plus organisations and thousands of users.

This role is perfect if you’re confident with infrastructure, enjoy solving complex challenges, and want to keep developing your cloud skills while being part of a close, supportive team. In this role, you will be able to progress your career through our Tech Band programme and work with our SME, Enterprise, Security and our Modern Workplace teams.

We will work with you to create a personal development plan and identify and roadmap your progression path and will work with you to adapt this as you develop.

You’ll have:

Strong background in cloud/infrastructure support for a minimum of 4 years and ideally in an MSP environment
Solid knowledge of the Microsoft stack (Azure, M365, AD, Windows Server)
Familiar with networking basics, virtualisation (VMware/Hyper-V), and backup solutions
Proactive problem solver who enjoys technical challenges
Strong communicator with a customer-first approach
Certifications like Microsoft 365 Endpoint Administrator
A logical approach to problem-solving
Analytical capabilities
The ability to work well under pressure
Tenacity and patience
An enthusiastic approach to work and self-learning
Attention to detail and a focus on process
An understanding of business processes and constraints

Key responsibilities:

Provide advanced support across cloud and infrastructure platforms (M365, Azure, Windows Server, AD, etc.)
Handle escalations from our front line and first line Helpdesk, and resolve complex technical issues
Share your expertise with the team and mentor junior engineers
Stay ahead with training and certifications — we’ll support you with both

Why join us?

Stability and Growth – A business with deep roots and a clear future
Career Development – Funded training, certs, and exposure to varied projects
Team Spirit – Work alongside friendly, knowledgeable people who have your back
Flexibility – Hybrid working and respect for work-life balance

What we offer as a responsible employer

Organically growing year on year, offering stability and opportunities to progress
Established for 15 years +
A growing team of around 30 people
Fantastic client and colleague retention
Use of the latest technology
Be part of a highly ambitious team
Company subsidised pension
Health Insurance
Cycle to work and tech scheme approved
29 days of annual leave
We offer a hybrid working environment to colleagues who have completed their onboarding and can perform their duties in a mixed office and remote setting. Typical hybrid working is 3 days in the office, 2 days at home; however, as this is an operational role, candidates should be prepared to work from the office if required.

Due to the nature of this role, we are unable to consider applicants unwilling or unable to work from our Exeter office.

We’re not your average IT Company and aren’t looking for average people to join the team. If you have what it takes to be an IT Champion, get in touch.

If you do not have any contact from us within 7 working days please assume that on this occasion unfortunately your application has been unsuccessful, and we invite you to submit your CV for other roles you feel your skills, qualifications and experience match.

Job Type: Full-time

Pay: £30,076.00-£40,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Work from home

Work Location: Hybrid remote in Exeter EX4 3LR

Quick apply

Refine Your Search

customer support & client services jobs in exeter, dev

Helpdesk Expert

Senior Associate, Client Operations

Graduate Sales Executive (Exeter & Surrounding Areas)

Trainee Customer Service Representative (CSR)

Administration Assistant

Sales Account Manager

Supported Housing Worker

Bookings Administrator

House Services Coordinator (Part Time)

GBP 8272 Community Law Clinic Assistant

Sales Representative

Welcome Team Co-ordinator

Personal Travel Specialist – Rail holidays

Customer Service / Project Manager

Insurance Sales Executive

Customer Liaison Officer

Account Manager

Health, Safety & Wellbeing Advisor

Closing Specialist

Assistant Manager - Off-site Services

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