Technical support occupations Work, Jobs in Brackley, Nth (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
Customer Support Executive
TechMan —Northampton
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
- Free parking
- Employee discount
Quick apply
2d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
IT Support Officer
University of Oxford TSS —Oxford
- £16.92 an hour
- Temporary
- Windows
- Communication skills
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave
IT Fulfillment Coordinator (Temporary)
Alloyed —Kidlington
- Temporary
- Customer service
- Driving
- IT
8d
Service Analyst
Oxford University Press —Oxford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
5d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Technical Account Manager
PIB Group Services Ltd. —Warwick
- Hybrid work
Quick apply

I want to receive the latest job alerts for technical support occupations in brackley, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near brackley, nth

Technical Support Specialist

GN Group -
Bicester

Apply Now

Job details

Full-time

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support occupations jobs in brackley, nth

Technical Support Specialist

Technical Support Specialist

Technical Support Team Lead

Technical Helpdesk

Field Support Engineer

2nd Line Support Technician

Customer Support Executive

IT Support Analyst 2nd Line

Level 2 Service Desk Engineer

1st / 2nd Line IT Support Analyst

Senior IT Support Engineer - On-site Services

IT Support Officer

IT Support Contract

Support Desk Analyst (First Line)

Technical Account Manager

IT Fulfillment Coordinator (Temporary)

Service Analyst

IT End-User Support Specialist

3rd Line Engineer 24/7

Technical Account Manager

I want to receive the latest job alerts for technical support occupations in brackley, nth

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected