Desktop support Work, Jobs in Manchester, Gtm (with Salaries)

IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
17h
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Windows
- Travel
Quick apply
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
12d
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Computer Science
Quick apply
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Employee discount
IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
5d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
Infrastructure Manager
Great Places Housing Association —Manchester
- £58,115 - £61,173 a year
- Full-time
- Continuous improvement
- Team management
- Communication skills
- Annual leave
7h
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
- £25,636.32 - £35,000.00 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
IT Technician
VB DISTRIBUTION —Darwen
- Up to £25,000 a year
- Full-time
- Windows
- Organisational skills
- In-person
Quick apply
SharePoint Administrator
APEM —Manchester
- Remote
- SharePoint
- Communication skills
Freelance Shopify & WordPress Web Designer and Developer
Everpro Ltd —Holmfirth
- From £150 a day
- Part-time
- In-person
- Free parking
Quick apply
6d
Modern Workplace Solutions Engineer
LIMA Networks LTD —Salford
- £65,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
Quick apply
Cloud Engineer (On-Premise and Cloud Operations)
bet365 —Manchester
- Full-time
- Hybrid work
- Scripting
Quick apply
UX Designer
Travel Counsellors —Manchester
- Hybrid work
- AI
Quick apply
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Senior Software Engineer
Novanta —Stockport
- Full-time
- Computer Science
- Data analysis skills
- SQL

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IT Service Desk Analyst

Stagecoach -
Stockport

Apply Now

Job details

Full-time
17 hours ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Computer repair
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory

Full job description

Salary

Competitive salary, pension, free bus travel and access to a wide range of retail discounts

Be the face of IT support at Stagecoach

Technology plays a vital role in keeping Stagecoach running smoothly, supporting colleagues across our depots, engineering operations, head office functions and customer services teams. We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people and building their technical expertise in a fast-paced and supportive environment. As the first point of contact for IT support, you'll provide technical assistance to colleagues across the business, ensuring issues are resolved efficiently and that every interaction delivers an outstanding customer experience. Whether you're troubleshooting Microsoft 365 issues, supporting new starters, resolving hardware faults or helping colleagues get back online quickly, you'll play a key role in keeping our business moving.

What you'll be doing:

Providing technical support via telephone, email, ticketing systems and face-to-face interactions.
Diagnosing and resolving hardware, software and operating system issues.
Supporting Microsoft 365 applications and Windows environments.
Troubleshooting user account issues within Active Directory.
Investigating basic networking and connectivity problems.
Logging, managing and updating incidents and service requests through our IT Service Management platform.
Escalating complex technical issues to specialist support teams and third-party providers where required.
Maintaining accurate ticket records and technical documentation.
Working to agreed service levels and ensuring timely resolution of support requests.
Contributing to knowledge articles, process improvements and service enhancement initiatives.

What we're looking for:

You'll have experience or knowledge of:

Windows operating systems and desktop support.
Microsoft 365 applications and services.
Active Directory user administration.
Basic networking concepts and troubleshooting.
Hardware diagnostics and first-line repair activities.

Customer Focus

You'll be someone who:

Enjoys helping people and solving problems.
Communicates clearly and professionally with users of all technical abilities.
Takes ownership of issues through to resolution.
Delivers a positive and responsive customer experience.
Remains calm and professional when managing multiple priorities.

Why join Stagecoach?

This is an excellent opportunity to build your IT career within a business that supports millions of customer journeys every year. You'll join a supportive technology team that values collaboration, development and continuous improvement. In return, you'll gain exposure to a broad range of technologies, develop your technical capabilities and make a real impact on colleagues across the organisation.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

Apply Now

Refine Your Search

desktop support jobs in manchester, gtm

IT Service Desk Analyst

IT Service Desk/Site Engineer

End User Support Engineer I

IT Technician

IT Support Technician

Apprentice Software Engineer

1st Line IT Service Desk Engineer

IT Apprentice

Service Desk Manager

IT Engineer Degree Apprentice

Infrastructure Manager

Senior Service Desk Analyst

IT Technician

SharePoint Administrator

Freelance Shopify & WordPress Web Designer and Developer

Modern Workplace Solutions Engineer

Cloud Engineer (On-Premise and Cloud Operations)

UX Designer

IT Field Service Engineer - Hope Works & South

Senior Software Engineer

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