It support technician Work, Jobs in Southampton, Ham (with Salaries)

AI & IT Support Technician
Muc-Off —Southampton
- Full-time
- Computer networking
- IT
- AI
- Free parking
- Employee assistance programme
Quick apply
11d
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —East Cowes
- £31,000 a year
- Full-time
- Windows
- Computer networking
- In-person
Quick apply
IT Support Technician (1st Line) - The Hoburne Group
Hoburne —Christchurch
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Employee assistance programme
- Employee discount
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
2d
Support Engineer
Benifex —Southampton
- Hybrid work
- SQL
- Communication skills
- Employee assistance programme
2d
Service Desk Engineer
CYAN Solutions Ltd —Waterlooville
- £28,000 a year
- Weekend availability
- Hybrid work
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
End User Support Analyst
Bell Integration United Kingdom —Portsmouth
- Microsoft Office
- SharePoint
- IT
5d
Technical Support & Solutions Engineer
Croma Fire & Security —Fareham
- From £30,000 a year
- Full-time
- Schematics
- Driving
- In-person
- Free parking
- Employee stock ownership plan
Quick apply
Senior Application Support Engineer
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- DevOps
- JavaScript
- Mentoring
12d
Junior ICT Consultant
turn IT on —Salisbury
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
Cloud Support Engineer
NICE —Southampton
- Azure
- Customer service
- English
Quick apply
Sales & Systems Administrator
Owtons Butchers —Southampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Employee discount
Quick apply
6d
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Infrastructure Support Engineer
AccelerComm Ltd —Southampton
- Hybrid work
- Azure
- Doctoral degree
- University
Quick apply
Support Engineer - GemaPark
GemaPark —Cowes
- £25,000 - £28,000 a year
- Full-time
- Communication skills
- HTML
Administrator (Mobile Devices)
Capita —Fareham
- £25,155 a year
- Full-time
- Organisational skills
- IT
OT Technical Support Manager
SSE —Portsmouth
- £50,100 - £75,100 a year
- IT
- Employee discount
- Gym membership
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills

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AI & IT Support Technician

Muc-Off
Southampton

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Logistics
Warehouse management system
Firewall
CompTIA Network+
IT support
Computer networking
IT
AI
Communication skills
CompTIA A+

Full job description

AI & IT Support Technician

About Muc-Off

Muc-Off was founded in 1994 and are now the leading supplier of specialist cycling cleaning and maintenance products in the UK. Following 5 years of explosive growth the company is expanding fast into the European, Asian and North American markets focusing on its core categories of cycling, motorcycle and Athlete performance products.

This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets. In what is a truly results-driven culture, the rewards and career development opportunities are second to none.

About the Role

We're looking for a hands-on, curious and ambitious AI & IT Support Technician to join our IT team and help shape the future of technology at Muc-Off.

This unique role combines practical IT support with the exciting world of Artificial Intelligence. You'll keep our warehouse and office technology running smoothly while helping colleagues make the most of AI tools including ChatGPT, Copilot and Claude to work smarter, faster and more efficiently. From troubleshooting Windows /PCs, printers, Android WMS scanners and warehouse systems to testing new AI tools and improving business processes, no two days will be the same. You'll solve real-world technical challenges, support users across the business, and help identify practical ways AI can simplify everyday work and boost productivity.

Working alongside the Head of IT at our Southampton UK Distribution Centre, you'll strengthen our in-house IT capability while building valuable experience in both IT support and AI. As your skills and experience grow, you'll have the opportunity to contribute to increasingly advanced AI initiatives, with the potential to progress into an AI Engineer role.

Whether you've followed a traditional IT path or are self-taught with a passion for technology and AI, if you enjoy solving problems, helping people and finding better ways of working, we'd love to hear from you.

Key Responsibilities

AI & Innovation

You'll help shape how AI is used across Muc-Off by:

Championing the practical adoption of AI across the business
Supporting colleagues to get the most from AI tools such as ChatGPT, Copilot, Claude and other AI platforms
Researching, testing and experimenting with new AI tools, features and workflows
Identifying opportunities where AI can simplify everyday tasks, improve productivity and solve real business challenges
Building AI assistants, AI agents, prompts and automated workflows
Creating simple user guides and delivering AI training to help colleagues build confidence using AI safely and effectively
Staying up to date with the latest AI developments and bringing fresh ideas into the business

IT Technical Support

Alongside helping drive AI adoption, you'll also:

Provide friendly, hands-on IT support for our warehouse and office teams
Troubleshoot Windows 11 PCs, laptops, printers, hardware and software issues
Support Android WMS scanners, warehouse technology and connected devices
Set up new starter equipment and workstations
Troubleshoot desktop, label, USB and network printers
Assist with basic networking, Wi-Fi and access point checks
Maintain IT documentation, asset records and knowledge articles
Resolve as many issues as possible in-house, escalating where appropriate

Essential Skills & Experience

We're more interested in your curiosity, enthusiasm and willingness to learn than ticking every technical box.

A genuine passion for AI, technology and finding smarter ways of working
Hands-on experience using AI tools such as ChatGPT, Copilot, Claude or similar, whether through work, study or personal project.
Curiosity to explore, test and experiment with new technologies
Strong problem-solving skills and a logical approach to troubleshooting
Great communication skills and a passion for helping people
Willingness to learn new technologies and continuously develop your skills
Basic knowledge of Windows PCs and common IT hardware
Comfortable working in both warehouse and office environment
Willingness to support occasional access point checks at height (training provided)

Desirable Skills

These aren't essential - we'll help you learn them

Awareness of responsible AI, data privacy or AI governance
Experience with Android handheld scanners or warehouse technology
Exposure to WMS, ERP or logistics systems
Basic understanding of networking, Wi-Fi, switches and firewalls
CompTIA A+, Network+ or similar qualifications
Experience operating a scissor lift or cherry picker, or willingness to be trained

What we can offer:

Competitive Salary
33 days holiday, inclusive of UK bank holidays which increases with length of service
Cycle to Work Scheme
Long Service Rewards
Death in Service
Medicash
Pension contributions
Employee Assistance Programme
Excellent staff discount on Muc-Off products and other brands in the industry
Social Events

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in southampton, ham

AI & IT Support Technician

IT Support Officer

Manufacturing IT Support Engineer

IT Support Technician (1st Line) - The Hoburne Group

IT Operations Analyst - The Vision Centre

Support Engineer

Service Desk Engineer

Support Analyst - Application Support

End User Support Analyst

Technical Support & Solutions Engineer

Senior Application Support Engineer

Junior ICT Consultant

Cloud Support Engineer

Sales & Systems Administrator

Second Line Support

Infrastructure Support Engineer

Support Engineer - GemaPark

Administrator (Mobile Devices)

OT Technical Support Manager

Technical Support Field Specialist

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