Transformation manager Work, Jobs in Berkshire (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Head of Customer Experience - Transformation and Delivery
Nationwide Building Society —Swindon
- From £96,000 a year
- Temporary
- Continuous improvement
- Financial services
- AI
Digital Transformation Manager
Balfour Beatty —Basingstoke
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Head of Data & Analytics
Practice Plus Group IUC —Reading
- Up to £90,000 a year
- Remote
- No degree
- AI
10d
Product Manager - Integration
Nationwide Building Society —Swindon
- £47,200 - £70,800 a year
- Temporary
- Banking
Integrated Campaigns and Programs Manager – EMEA
Extreme Networks —Reading
- £60,000 - £80,000 a year
- Full-time
- Remote
- Marketing
- English
- Bachelor's degree
Quick apply
Group Operational Excellence Manager
NewPrinces Group —Long Sutton
- Continuous improvement
- Training & development
- Negotiation
- Annual leave
- Work from home
1d
Senior Service Manager
Sopra Steria —Farnborough
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Finance Manager – Network Strategy Transformation
Gist Limited —Basingstoke
- Monday to Friday
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Contract Manager
Veolia Water Outsourcing Limited —Aldermaston
- Up to £55,000 a year
- Full-time
- Maintenance
- Contracts
- Budgeting
- Employee discount
Quick apply
2d
Senior Communications Manager, EMEA
IPCI —High Wycombe
- Hybrid work
- Leadership
Quick apply
13d
Business Readiness Lead
Novuna —Newbury
- Hybrid work
- Organisational skills
Programme Manager
Thames Water Utilites —Reading
- £90,000 - £95,000 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Annual leave
3d
General Manager - UK
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Programme Planner
Fujitsu —Basingstoke
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
VodafoneThree - Skills & Capabilities Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Research
- Continuous improvement
- Training & development
- Employee discount
Graduate - Operational Support Manager (Parcels)
InPost UK —Reading
- Hybrid work
- SQL
- Project management
- Continuous improvement
Quick apply
4d
Data Governance Manager
Nationwide Building Society —Swindon
- £56,000 - £65,000 a year
- Part-time
- Organisational skills
1d
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Annual leave
- Employee assistance programme

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Power BI
Stakeholder collaboration
Stakeholder liaison
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. You'll work as part of our broader Customer Experience team and will manage a team of two dedicated to transforming the customer experience through digital innovation, driving progress, and delivering tangible outcomes.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

transformation manager jobs in berkshire

Senior Customer Experience Manager

Head of Customer Experience - Transformation and Delivery

Digital Transformation Manager

Head of Training

Head of Data & Analytics

Product Manager - Integration

Integrated Campaigns and Programs Manager – EMEA

Group Operational Excellence Manager

Senior Service Manager

Finance Manager – Network Strategy Transformation

Contract Manager

Senior Communications Manager, EMEA

Business Readiness Lead

Programme Manager

General Manager - UK

Programme Planner

VodafoneThree - Skills & Capabilities Specialist

Graduate - Operational Support Manager (Parcels)

Data Governance Manager

Accuracy and Loss Manager

I want to receive the latest job alerts for transformation manager in berkshire

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