Support analyst Work, Jobs in Sct (with Salaries)

Customer Due Diligence Analyst, Onboarding
National Westminster Bank PLC —Edinburgh
- £29,920 - £42,240 a year
- Full-time
- Hybrid work
- English
- Hotel
- Communication skills
- Annual leave
Quality Control Analyst I – Analytical
RoslinCT EU —Edinburgh
- Laboratory experience
- English
- Microsoft Office
- Annual leave
- Employee discount
Junior Data Analyst
Golden Charter Limited —Glasgow
- £28,000 a year
- Full-time
- Continuous improvement
13d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Business Analyst
Diligenta —Stirling
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Financial Crime Screening Analyst
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Gym membership
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Office
- Quality control
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Associate Business Analyst
Royal Bank of Canada —Edinburgh
- Full-time
- Agile
2d
Performance Analyst
Scottish Power —Glasgow
- From £37,560 a year
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
- Employee discount
Digital Optimisation Analyst
Sky —Livingston
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Commercial Support Analyst
Well-Safe Solutions —Aberdeen
- Part-time
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Data Analyst
Kibble —Paisley
- £41,899 - £43,807 a year
- Azure
- DevOps
- SQL
14d
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- Microsoft Excel
- No experience needed
- Communication skills
Quality Control Analyst I – Microbiology
RoslinCT EU —Edinburgh
- Laboratory experience
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee discount
2d
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
QC Technician (Analytical)
Valneva —Livingston
- £28,000 - £32,000 a year
- Weekend availability
- Laboratory experience
- Employee assistance programme
- Gym membership
Quick apply
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Annual leave
Quick apply
10d
Operations analyst - SIPP
SECCL —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
5d
Training Readiness Analyst (Submarine Training)
Capita —Helensburgh
- Up to £47,900 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home

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Customer Due Diligence Analyst, Onboarding

National Westminster Bank PLC -
Edinburgh

Apply Now

Job details

Permanent | Full-time
£29,920 - £42,240 a year

Benefits

Annual leave
Transport links
On-site parking

Qualifications

English
Communication skills

Full job description

Closing date for applications: 12/08/2026

Location Edinburgh, United Kingdom

Salary £29,920 – £42,240

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00281857

Power up what you do

This role is in Mettle

Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account).

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Due Diligence Analyst, Onboarding at Mettle

If you have a curious mind and like to work in a fast paced, innovative environment, this is a fantastic opportunity to join us as a Customer Due Diligence Analyst.
You’ll work diligently and efficiently to protect our customers and the organisation from economic crime
This is an opportunity to join a supportive team where we’ll also take a real investment in your career development

What you'll do

In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking-as-a-service processes as needed. As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.

You’ll be responsible for:

Conducting robust reviews of new Mettle account applications, ensuring our customers align with NatWest Boxed's risk appetite. You'll make fair and proportionate decline decisions where required
Identifying and mitigating economic crime risks, escalating effectively when needed to protect both our customers and Mettle
Operating diligently within NatWest Group policies and NatWest Boxed established processes, ensuring compliance and consistency
Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency, helping us scale and improve
Reviewing Know Your Customer (KYC) / Know Your Business (KYB) check reports and application data to prevent application fraud and truly understand the nature and purpose of the account
Reviewing name screening hits for Politically Exposed Persons (PEPs), Sanctions, and Adverse Press. This involves escalating true matches or making well-rationalised discounting decisions
Investigating application fraud and other economic crime-related alerts from internal and external databases, like the Untoward Incident Database (UID) and Cifas
Contacting customers, managing your chats within our Service Level Agreements (SLAs) and communicating clearly and concisely, always embodying Mettle's supportive tone of voice

The skills you'll need

Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary - we can help you achieve these once you join. Strong communication skills and a focus on positive customer outcomes are essential.

You’ll also need:

Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB).
A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
Proven ability to thrive in a fast-paced environment, handling multiple priorities with precision and calm.
Excellent communication skills, both written and verbal, with a strong command of English.
Sharp critical thinking, sound decision-making, and exceptional time management.
Meticulous attention to detail and a proactive, self-starting approach to your work and record-keeping.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland
Our carparks provide electric vehicle charging
Opened in 2005

Apply Now

Refine Your Search

support analyst jobs in sct

Customer Due Diligence Analyst, Onboarding

Quality Control Analyst I – Analytical

Junior Data Analyst

Technical Support Analyst

Business Analyst

Financial Crime Screening Analyst

QC Analyst

Associate Business Analyst

Performance Analyst

Digital Optimisation Analyst

Commercial Support Analyst

Data Analyst

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

Quality Control Analyst I – Microbiology

Junior MDM Analyst

QC Technician (Analytical)

Transfers Operations Analyst - 12 Month FTC

Operations analyst - SIPP

Training Readiness Analyst (Submarine Training)

NOC Analyst

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Power up what you do

This role is in Mettle

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Total rewards package

Welcome to our Gogarburn hub

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