Promoter Work, Jobs in Warrington, Chs (with Salaries)

Customer Support Agent
Dragonpass —Altrincham
- £29,150 a year
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
1d
Sales and Loyalty Advisor
SimpliSafe Ltd —Manchester
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Work from home
- Employee assistance programme
Quick apply
4d
Senior Marketing Manager – Live Entertainment & Touring Productions ( mat cover)
Exchange Events Ltd —Congleton
- From £36,966.69 a year
- SQL
- In-person
- Marketing
Quick apply
8d
Qualified Train Driver - North West
Northern Trains —Wigan
- £58,378 - £67,104 a year
- Weekend availability
- Customer service
- Driving
- Travel
- Employee discount
4d
Promoter
Oxford Social —Manchester
- From £12.71 an hour
- Part-time
- Bar
- English
- Organisational skills
- Employee discount
Quick apply
5d
Internal Communications and Engagement Specialist
Community Integrated Care —Widnes
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Internal Communications & Engagement Manager
Community Integrated Care —Widnes
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Customer Relationship Executive
3P Logistics Limited —Wigan
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Ticketing Operations Supervisor
Factory International —Manchester
- £30,055.40 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
10d
Sales Manager UK
elockers —Manchester
- Full-time
- Remote
- English
- Business development
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
Financial Controller
Resulting Limited —Warrington
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Life insurance
- Referral programme
Quick apply
Bid Writing Specialist
Community Integrated Care —Widnes
- £33,000 a year
- English
- Microsoft Office
- Business development
- Employee assistance programme
- Employee discount
Quick apply
11d
Support Worker (Bank)
Community Integrated Care —Rainhill
- £13.12 an hour
- Part-time
- No experience needed
- IT
- Annual leave
Quick apply
10d
Utilities Planner
Network Plus —Salford
- £28,571.40 a year
- Full-time
- Communication skills
Quick apply
Pensions Manager
3173 —Manchester
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director of Quality and Impact
Community Integrated Care —Widnes
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
Quick apply
10d
Business Support Administrator
BarrattDevelopments —Congleton
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
4d
Associate Director – Project Management - Energy Infrastructure
Turner & Townsend —Warrington
- Full-time
- Hybrid work
- Travel
- Contracts
- Leadership
Quick apply
Waking Night Advanced Support Worker
Community Integrated Care —Stockport
- £14.78 an hour
- Part-time
- Annual leave
- Flexible schedule
Quick apply
7d
Client Account Manager (Ticketing)
ACC Liverpool —Liverpool
- £27,515.30 - £28,963.47 a year
- Sales
- Hotel
- Analysis skills
- Free parking
- Employee discount
11d

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promoter jobs near warrington, chs

Customer Support Agent

Dragonpass -
Altrincham

Quick apply

Job details

Full-time | Fixed term contract
£29,150 a year
1 day ago

Benefits

Free parking
Casual dress
Profit sharing
Company pension
Work from home
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
English
Complaint handling
Organisational skills
Financial services
Communication skills
Time management

Full job description

About Dragonpass:

Dragonpass is one of the world's leading travel and lifestyle platforms, connecting over 40 million members across more than 130 countries with premium travel and lifestyle experiences.

As our business continues to grow globally, we're looking for a Customer Support Agent to provide a first class service to our customers.

This is team-based, hybrid role, where you will work from our Altrincham office 3 days per week. Workings hours are 08.45 to 17.15.

Role Purpose:

The Customer Support Agent is responsible for handling and resolving customer cases efficiently and professionally, ensuring a high level of customer satisfaction. The role requires excellent communication skills, problem-solving abilities, and a strong customer-focused approach to maintain and enhance the reputation of Dragonpass.

Key Responsibilities:

Complaint Handling:  Manage customer complaints through various communication channels (email, phone, and live chat), ensuring timely resolution in line with company policies.
Investigation & Resolution:  Conduct thorough investigations into complaints and escalation, gathering relevant information and liaising with internal departments to reach fair and appropriate outcomes.
Customer Communication:  Maintain clear, professional, and empathetic communication with customers throughout the process, keeping them informed of progress and resolutions.
Record Keeping & Reporting:  Accurately document all complaints, resolutions, and escalations in the company’s systems to ensure compliance and support continuous improvement efforts.
Compliance & Policies:  Ensure all complaints and escalations are handled in accordance with internal policies, industry regulations, and legal requirements.
Collaboration:  Work closely with colleagues across customer support, operations, and other departments to ensure swift and effective complaint resolution.
Escalation Management:  Identify and escalate complex complaints to senior team members or management when necessary, ensuring customers receive appropriate resolutions.
Customer Advocacy:  Act as the voice of the customer, providing insights into recurring issues to help enhance the overall customer experience.

Skills & Experience Required:

Customer Service Expertise:  Strong background in customer service, with experience handling complaints and conflict resolution.
Excellent Communication:  Outstanding written and verbal communication skills across multiple channels, including voice, email, and live chat, with the ability to handle difficult conversations professionally and empathetically.
Problem-Solving Abilities:  Analytical mindset with the ability to assess situations, identify root causes, and implement effective solutions.
Attention to Detail:  Strong accuracy and diligence in documenting customer interactions and resolutions.
Resilience & Adaptability:  Ability to remain calm under pressure, handle challenging situations, and adapt to a fast-paced environment.
Time Management:  Strong organizational skills with the ability to prioritize workload and manage multiple complaints simultaneously.
Tech-Savvy:  Proficiency in using CRM systems, email, and chat support tools to manage customer interactions effectively.
Regulatory Awareness:  Understanding of industry regulations, data protection laws, and consumer rights is advantageous.
Team Player:  Ability to collaborate with colleagues and contribute to a positive team environment.
Financial Services Background:  Ideally, candidates will have experience in a financial services environment, providing them with an understanding of industry regulations and customer expectations.

Key Performance Indicators (KPIs):

Complaint resolution timeframes and effectiveness
Customer satisfaction and Net Promoter Score (NPS) related to complaints handling
Accuracy of complaint documentation and compliance with regulatory requirements
Reduction in repeat complaints through effective root cause resolution

Pay: £29,150.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Profit sharing
Sick pay
Work from home

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Altrincham WA14 1HF (preferred)

Work Location: Hybrid remote in Altrincham WA14 1HF

Quick apply

Refine Your Search

promoter jobs in warrington, chs

Customer Support Agent

Sales and Loyalty Advisor

Senior Marketing Manager – Live Entertainment & Touring Productions ( mat cover)

Qualified Train Driver - North West

Promoter

Internal Communications and Engagement Specialist

Internal Communications & Engagement Manager

Customer Relationship Executive

Ticketing Operations Supervisor

Sales Manager UK

Financial Controller

Bid Writing Specialist

Support Worker (Bank)

Utilities Planner

Pensions Manager

Director of Quality and Impact

Business Support Administrator

Associate Director – Project Management - Energy Infrastructure

Waking Night Advanced Support Worker

Client Account Manager (Ticketing)

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