1st line support Work, Jobs in Hickstead, Wsx (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Burgess Hill
- £18,000 - £20,000 a year
- Full-time
- Communication skills
- Annual leave
14d
Information Communication Technician Apprentice
Kamsons Pharmacy —Uckfield
- From £8 an hour
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Employee discount
Quick apply
3rd Line MSP Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
2d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
5h
Children's Residential Worker
Surrey County Council —Dorking
- £31,659 - £33,952 a year
- 12 hour shift
- English
- Maths
- Care plans
- Annual leave
- Employee assistance programme
CAA International Chair
Civil Aviation Authority —Gatwick Airport
- £15,000 a year
- Business development
- Leadership
5d
Communications Officer - Health Determinants Research Collaboration Surrey
Surrey County Council —Reigate
- £22,854 - £38,090 a year
- Hybrid work
- Organisational skills
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Reablement Team Leader
Surrey County Council —Dorking
- From £34,660 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Head of Technical Pricing
1st Central —Haywards Heath
- £100,000 - £120,000 a year
- Presentation skills
- Communication skills
- Time management
Deputy Clerk to the Surrey Lieutenancy
Surrey County Council —Reigate
- £55,486 - £60,898 a year
- Weekend availability
- Management
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
12d
Senior Marketing Manager - Brand
RSPCA —Horsham
- Full-time
- Team management
- Leadership
9d
Educational Psychologist
Surrey County Council —Reigate
- £49,215 - £59,809 a year
- Hybrid work
- Travel
- School
- Relocation assistance
- Annual leave
Assistant Manager - Nursing Care Home
HILL HOUSE NURSING HOME LTD —Kenley
- £52,000 - £60,000 a year
- Full-time
- Nursing home
- Human resources
- Organisational skills
- Annual leave
Quick apply
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Paid Media Manager
Thales —Crawley
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Salesforce
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
Assistant Team Manager - Epsom General Hospital
Surrey County Council —Epsom
- £56,439 - £60,898 a year
- Weekend availability
- Hybrid work
- Hospital
- Supervising experience
- Team management
- Annual leave
- Employee assistance programme
9d
1st Line IT Support Engineer
Fentons Business IT Solutions —Littlehampton
- £23,000 - £28,000 a year
- Full-time
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Referral programme
Quick apply
12d
Early Years Practitioner – Term Time Preschool
Isabello's Preschool —Hassocks
- £22,500 a year
- Full-time
- Spanish
- English
- Preschool
- Free parking
- Employee discount
Quick apply

I want to receive the latest job alerts for 1st line support in hickstead, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Apprentice

QA Apprenticeships -
Burgess Hill

Apply Now

Job details

Full-time | Apprenticeship
£18,000 - £20,000 a year
14 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Company events

Qualifications

GCSE
Ticket management
Customer support
Communication skills
Help desk

Full job description

Extech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity, and modern workplace solutions, Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations and embrace digital change. Their services include Microsoft 365 optimisation, Azure cloud solutions, VOIP telephony, and robust data protection strategies tailored to each client’s needs.

What sets Extech Cloud apart is their people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate effectively and securely from anywhere. With a strong emphasis on customer service, innovation, and continuous improvement, Extech Cloud positions itself as a trusted partner for businesses looking to grow through technology.

About the role:

We are looking for an eager candidate to join us as an apprentice to support the current Service Desk team as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete a ICT Level 3 Apprenticeship hopefully leading to Microsoft and Azure certifications.

Responsibilities:

Logging and triaging tickets (phone/email)
New laptop/desktop setups
1st line support tickets
Workbench jobs
IT documentation

Desirable skills:

Self-motivated with the ability to get on well with customers
Have a confident and professional approach to their work
Have a commitment to learning new processes
Good interpersonal skills
Good team player
The ability to prioritise work loads
Effective communication and interpersonal skills.
Ability to adapt to changing priorities and work effectively in a fast-paced environment.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Company perks:

Several social events each year including, summer party, xmas meal, charity events including things such as footgolf and quiz nights
Tickets to the 1901 club at Brighton and Hove Albion are raffled off to the team each season
Loyalty bonus scheme after 5 years
Cycle to work scheme
Employment Assistance programme
Paid for Microsoft exams (Incentivised with Amazon vouchers)
20 Days paid leave + public holidays. Additional incremental leave for length of service up to 5 days.
2 days extra holiday on or around your birthday
Xmas and Easter gifts
Pension contribution

Future prospects:

You will be working with the Service Desk team, overseen by the Manager and Senior Engineer supporting a large number of customers and grow solid skills to become a fully trained Cloud Engineer. We are hopeful that If we are the right fit for one another, a full time role may be available for you after the apprenticeship so we continue to grow your skills and our teams capacity.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

Refine Your Search

1st line support jobs in hickstead, wsx

IT Service Desk Apprentice

Information Communication Technician Apprentice

3rd Line MSP Service Desk Technician

Governance Lead

Mobility Support Specialist

Children's Residential Worker

CAA International Chair

Communications Officer - Health Determinants Research Collaboration Surrey

Reablement Team Leader

Head of Technical Pricing

Deputy Clerk to the Surrey Lieutenancy

Senior Marketing Manager - Brand

Educational Psychologist

Assistant Manager - Nursing Care Home

Senior Reward Specialist - 12 month Fixed Term Contract

Paid Media Manager

MS Dynamics NAV Support Technician with Systems Development

Assistant Team Manager - Epsom General Hospital

1st Line IT Support Engineer

Early Years Practitioner – Term Time Preschool

I want to receive the latest job alerts for 1st line support in hickstead, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected