Application support analyst Work, Jobs in Thurmaston, Lec (with Salaries)

ERP Support Analyst
ECF Ltd —Leicester
- £27,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
IS Data and Reporting Analyst
Trelleborg Medical Solutions —Leicester
- Sales
- Data analysis skills
- SQL
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
Data Analyst
NEXT —Leicester
- From £33,000 a year
- Full-time
- SQL
- Communication skills
- Free parking
- Employee discount
6d
Data Analyst
Cromwell —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
Accounts Payable Data Analyst
NEXT —Leicester
- £34,000 a year
- Call to connect
- Microsoft Excel
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
11h
Business Analyst with Oracle Fusion Financials_Leicestershire (Lead I - Business Analysis)
UST —Leicester
- Hybrid work
- Oracle
- Analysis skills
- Agile
Quick apply
Digital Business Analyst
Cromwell —Leicester
- Full-time
- Hybrid work
- Sales
- Merchandising
- Data analysis skills
Business Analyst (Wacoal Europe)
Bravissimo —Desborough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
8d
IS Business Analyst - Manufacturing
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
12d
Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
6d
England Women U19 Performance Analyst
English Cricket Board —Loughborough
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Life insurance
8d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Information Security Advisor
Sigma Components Limited —Hinckley
- £27,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Free parking
- Referral programme
Quick apply
Integration Analyst
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Computer Science
- Customer service
- Java
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
8d
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
Senior Performance Analyst England Netball
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Communication skills
IS Business Analyst - Distribution
Trelleborg Medical Solutions —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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ERP Support Analyst

ECF Ltd -
Leicester

Quick apply

Job details

Fixed term contract
£27,000 - £35,000 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
On-site parking

Qualifications

Sage
Microsoft Excel
Oracle
Incident management
Customer service
ERP systems
Data analysis skills
Business processes
NetSuite
Microsoft Office
SQL
ITIL
APIs
IT
Middleware
Communication skills

Full job description

Location: Rearsby, Leicestershire.
Department: IT Support.
Reports to: IT Manager.

Fixed Term Contract - 12 Months

The Company:

We are one of the UK’s leading manufacturers of Kitchens, Bedrooms and Bathrooms, supplying more than 4,000 KBB trade customers nationwide. Founded in 1980, ECF (East Coast Fittings Ltd) is a dependable, British, family-owned business with over 40 years experience in the manufacture and supply of high quality furniture and components. Operating from over 130,000 sq. ft. of manufacturing, warehouse and office space in the heart of rural Leicestershire, our purpose-built facilities are home to our established core brands. These brands have seen significant growth in recent years, driven by continued investment, innovation and in-house development.

What We Offer:

Early finish on Fridays.
Company pension.
Health cash plan.
Free parking.
Rural location.
Supportive working environment.
20 days annual leave, plus bank holidays and paid company closure days.

Role Overview:

The ERP Support Analyst will provide functional and technical support for the organisation’s Enterprise Resource Planning system, ensuring users can work effectively and business processes run smoothly. The role will involve troubleshooting issues, maintaining data accuracy, supporting system changes, producing reports, and working closely with internal teams and external suppliers to improve ERP performance and usability.

Key Responsibilities:

Provide first and second-line support to ERP users, resolving functional and technical issues in a timely and professional manner.
Investigate, diagnose, and document ERP incidents.
Escalate complex issues to third-party suppliers where necessary and manage these through to resolution.
Support day-to-day ERP system administration, including user access, roles, permissions, configuration changes, and system monitoring.
Work with finance, production, purchasing, sales, warehouse, and other business teams to understand process issues and recommend practical system improvements.
Assist with ERP upgrades, patches, testing, release management, and change control activities.
Create, maintain, and improve ERP documentation, user guides, training materials, and support knowledge base articles.
Deliver user training and guidance to improve adoption, accuracy, and confidence in the ERP system.
Maintain data integrity by supporting data checks, corrections, imports, exports, and housekeeping activities.
Develop or assist with standard and ad hoc reports, dashboards, and data extracts for business users and management.
Support integrations between the ERP system and other business applications, helping to identify and resolve interface issues.
Contribute to continuous improvement projects that streamline processes, reduce manual work, and improve system reliability.
Promote best practice and consistent use of the ERP system.

Skills & Experience:

Essential.

Experience supporting an ERP system such as Microsoft Dynamics, Intact iQ/GenetiQ, SAP, Oracle, NetSuite, Sage, Epicor, Infor, or a similar platform.
Strong troubleshooting skills with the ability to analyse issues, identify root causes, and explain solutions clearly to non-technical users.
Good understanding of core business processes such as finance, purchasing, stock control, order processing, manufacturing, distribution, or reporting.
Excellent communication and customer service skills, with the ability to work confidently with users at all levels.
Experience logging, prioritising, and managing support tickets through to resolution.
Strong attention to detail, particularly when working with data, configuration, reports, and process documentation.
Ability to manage competing priorities and work effectively both independently and as part of an IT team.
Working knowledge of Microsoft Office, especially Excel; familiarity with SQL, reporting tools, or data analysis would be advantageous.

Desirable.

Experience with ERP implementation, migration, upgrade, or optimisation projects.
Knowledge of database concepts, APIs, integrations, or middleware.
Understanding of ITIL principles, service desk processes, change management, and incident management.
Experience working with external ERP vendors, consultants, or managed service providers.

Personal Attributes:

Customer-focused, approachable, and patient when supporting users.
Analytical and methodical, with a structured approach to problem-solving.
Proactive in identifying improvements and preventing recurring issues.
Comfortable working with both technical detail and business process requirements.
Organised, dependable, and able to follow issues through to completion.
The ability to work independently and as part of a team.

Education / Qualifications:

Degree, apprenticeship, or equivalent experience in Information Technology, Business Systems, Computer Science, or a related discipline.
Relevant ERP, database, reporting, Microsoft, ITIL, or vendor certifications would be beneficial but are not essential.

Pay: £27,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

application support analyst jobs in thurmaston, lec

ERP Support Analyst

Application Support Analyst (Nights)

IS Data and Reporting Analyst

IT Support Analyst

Data Analyst

Data Analyst

Accounts Payable Data Analyst

Business Analyst with Oracle Fusion Financials_Leicestershire (Lead I - Business Analysis)

Digital Business Analyst

Business Analyst (Wacoal Europe)

IS Business Analyst - Manufacturing

Senior Technical Support Analyst

England Women U19 Performance Analyst

Desktop Support Analyst - Derby

Information Security Advisor

Integration Analyst

Service Desk Coordinator

Senior Technical Support Analyst

Senior Performance Analyst England Netball

IS Business Analyst - Distribution

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