Data integration specialist Work, Jobs in Nottingham, Eng (with Salaries)

Technical Support Specialist
UL Solutions —Nottingham
- Spanish
- Computer Science
- Engineering
4h
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
Senior Software Developer
ONYX Insight —Nottingham
- AWS
- APIs
Quick apply
AI Software Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
13d
Senior C&I Engineer - Information & Communications Technology (ICT)
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Mentoring
12d
Specialist (PC Packaging)
PepsiCo —Leicester
- Analysis skills
- IT
Salesforce Solutions Architect
Cooper Parry —Derby
- Full-time
- Sales
- Salesforce
- APIs
Principal / Lead Separation Scientist (Chemistry)
Sygnature Discovery —Nottingham
- Full-time
- Doctoral degree
- Master's degree
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Configuration Manager
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- No degree
Control & Instrumentation (C&I) - Design Engineer
ALTEN —Derby
- Full-time
- Remote
- Military
- System design
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Technical Project Manager
Tarmac —Loughborough
- Full-time
- PMP
- Engineering
- Business
- Employee discount
Quick apply
1d
Senior SAP FICO Consultant
Hillarys —Carlton
- Full-time
- Hybrid work
- Mentoring
Quick apply
14d
Senior Software Engineer C#./Net (Fixed Term)
Microlise —Nottingham
- From £45,000 a year
- Computer Science
- SQL
- Mentoring
- Employee assistance programme
- Employee discount
9d
Principal clinical psychologist/ neuropsychologist 8b
Derbyshire Healthcare NHS Foundation Trust —Chesterfield
- £66,582 - £77,368 a year
- Part-time
- Remote
- Management
- Research
- Project management
5d
Finance Business Partner
SunbeltRentals —Chesterfield
- Analysis skills
- Travel
- Computer skills
- Annual leave
Quick apply
Lead Engineer – Geotechnical
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Communication skills
Obsequio Group: Business Excellence Lead
Obsequio Group —Leicester
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
- Annual leave
Quick apply
1d
Senior Engineer
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
Senior Mechanical Engineer
Assystem —Derby
- CAD
Solutions Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- Presentation skills
Quick apply

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Technical Support Specialist

UL Solutions -
Nottingham

Apply Now

Job details

4 hours ago

Qualifications

French
Technical troubleshooting
Spanish
Computer Science
Client engagement
Mentoring junior staff
Engineering
Ticket management
SQL querying
English
Japanese
Bachelor's degree
Ticket management systems
Relationship management
Customer support
Customer interaction
Application support
Chinese
Communication skills
German
Information Technology

Full job description

Configuration and Troubleshooting:
- Investigate and troubleshoot system and configuration issues raised by customers or impacting customers.
- Provide assistance to existing customers at critical times of the year. May support multiple products and technology.
- Advise and assist customers in maintaining their use and configuration of the software solution(s).
- Configure the system as per defined requirements using the software user interface.
Collaboration:
- Collaborate with other team members on complex issues/requirements.
- Coach new team members.
- Participate in brainstorming sessions and contribute with creative ideas.
Other responsibilities:
- Attend customer meetings and calls as and when required.
- Provide training to customers on existing functionality.
- Perform additional duties as needed.

Configuration and Troubleshooting:

Monitor incoming Freshdesk tickets and respond within SLA or according to other guidance lines provided.

Investigate and troubleshoot system and configuration issues raised by customers via the Freshdesk ticketing system or impacting customers.

Additionally, provide assistance to existing customers at critical times of the year. May support multiple products and technology.

Advise and assist customers in maintaining their use and configuration of the software solution(s).

Configure the system as per defined requirements using the software user interface (depending on the product(s) supported).

Build and maintain custom forms, update integrations and data aggregation, often using SQL scripts and XML ((depending on the product(s) supported).

Interface with global customers

May be assigned as a dedicated representative for specific customers’ accounts (depending on the product)

Collaboration:

Collaborate with other team members on complex issues/requirements.

Coach new team members.

Participate in brainstorming sessions and contribute with creative ideas.

Escalate to T3 when needed (see more details in the escalation section below).

Other responsibilities:

Attend customer meetings and calls as and when required.

Provide quick training to customers on existing functionality.

Perform additional duties as needed.

Education at degree level or equivalent work experience. Bachelor’s degree in computer science, Information Technology, or related technical discipline preferred. Education at degree level in engineering may be required.
Minimum three (3) years of experience in software troubleshooting, technical support, or relevant experience.
Experience interfacing with external (and global) customers.
Experience working to effectively troubleshoot, and problem solve. This includes being able to work independently to analyze the situation, identify obstacles, obtain key pieces of information, and apply knowledge gained to rectify situations and gain mutual resolution.
Ability to learn new technologies while maintaining high levels of performance in a high-pressure environment.
Strong communication skills, both written and verbal.
Fluent English is essential and additional languages beneficial (e.g. German, French, Spanish, Japanese, Chinese)
Ability to build and maintain relationships with customers.
Change mindset: contribute to and actively participate in change initiatives, offer ideas for continuous improvement.

Preferred Skills:

Previous experience working in a global team with distributed workforce is desirable.
Industry knowledge in Health, Learning, Compliance, Sustainability and/or Renewables is a plus.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Apply Now

Refine Your Search

data integration specialist jobs in nottingham, eng

Technical Support Specialist

Senior ERP Support Analyst

Senior Software Developer

AI Software Engineer

Senior C&I Engineer - Information & Communications Technology (ICT)

Specialist (PC Packaging)

Salesforce Solutions Architect

Principal / Lead Separation Scientist (Chemistry)

Configuration Manager

Control & Instrumentation (C&I) - Design Engineer

Technical Project Manager

Senior SAP FICO Consultant

Senior Software Engineer C#./Net (Fixed Term)

Principal clinical psychologist/ neuropsychologist 8b

Finance Business Partner

Lead Engineer – Geotechnical

Obsequio Group: Business Excellence Lead

Senior Engineer

Senior Mechanical Engineer

Solutions Consultant

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