Operations supervisor Work, Jobs in Crouch End, Gtl (with Salaries)

Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
8d
Project Supervisor (Traffic Management)
Hatton Traffic Management Limited —London
- £40,000 - £45,000 a year
- Overtime
- Management
- Microsoft Office
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Digital Operations Supervisor
ForgePeak Media —London
- £3,800 - £4,800 a month
- Full-time
- Management
- Analysis skills
- Project management
- Flexitime
Quick apply
7d
Night Operations Supervisor
Unite Students —London
- £38,781 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
10d
Night Shift Operations Manager
Mission Produce UK —Dartford
- From £45,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Operations Supervisor
Arriva Kent Thameside Limited —Harlow
- Weekend availability
- Management
- Microsoft Office
- Supervising experience
Quick apply
3d
Operations Supervisor
Construction Testing Solutions —London
- Continuous improvement
- Leadership
- Communication skills
14d
Real Estate and Development Supervisor
Heytea —London
- £45,000 - £55,000 a year
- Full-time
- Bilingual
- English
- Business development
Quick apply
Operations Supervisor
Arriva London North Limited —Grays
- Management
- Supervising experience
- First Aid Certification
Quick apply
Rope Access Project Supervisor
Avalon Pro Group Ltd —Brentwood
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Events Operations Supervisor
Maybourne Hotel Group —West London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
- Referral programme
Events Operations Supervisor
Maybourne —West London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Supply Chain Senior Team Leader
Great Ormond Street Hospital for Children —London
- £38,488 - £46,852 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Annual leave
3d
Creative Operations Supervisor - Disney+
The Walt Disney Company (EMEA) —London
- Hybrid work
- Supervising experience
- Project management
- AI
- Annual leave
- Employee discount
2d
Operations Team Leader
UPS —London
- Full-time
- Warehouse experience
Branch Operations Supervisor
Indie Campers —London
- Weekend availability
- English
- Referral programme
Quick apply
7d
Government & LEA Service Unit Team Leader
Sky —London
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Junior Operations Supervisor
Gopuff —West Kensington
- Part-time
- Microsoft Office
- Communication skills
- Sick pay
Quick apply
Event Operations Supervisor
CH&CO —London
- £15.20 an hour
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Operations Supervisor

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£37,000 - £44,400 a year
8 days ago

Benefits

Casual dress
Housing allowance
Free flu jabs
Company events
Sick pay
On-site parking

Qualifications

CRM software
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

About the Role:

At Socaan Business Solutions Ltd, we help businesses manage customer operations with accuracy, professionalism, and reliable day-to-day support. We are looking for a Customer Operations Supervisor who can oversee service activities, support customer-facing teams, and help maintain smooth operational performance.

This role is ideal for someone who enjoys leading people, solving operational issues, and improving customer service standards. You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support. You are not just managing tasks; you are helping create a dependable service experience for clients and customers.

Key Responsibilities:

Team Supervision: Lead and support the customer operations team, assign daily tasks, monitor workloads, and ensure service standards are consistently met.

Customer Support Oversight: Make sure customer enquiries, requests, and complaints are handled professionally, accurately, and within agreed timelines.

Escalation Handling: Manage complex customer issues and support team members in resolving cases that require additional attention.

Operational Coordination: Work with internal departments to ensure customer requests are processed smoothly and information is communicated clearly.

Performance Monitoring: Track team productivity, response times, service quality, and unresolved cases to identify areas for improvement.

Process Improvement: Review daily workflows, identify recurring issues, and suggest practical improvements to improve efficiency and customer satisfaction.

Documentation: Maintain accurate records of customer interactions, operational updates, reports, and support procedures.

Training Support: Help train new team members, provide guidance to existing staff, and encourage a professional and customer-focused approach.

Reporting: Prepare basic operational reports for management, including customer service trends, team performance, and service issues.

What We Are Looking For:

Experience: Previous experience in customer service, customer operations, business support, or a similar role, with some experience supervising or guiding a team.

Customer Service Skills: Strong understanding of how to handle customer enquiries, complaints, and follow-ups in a professional and respectful manner.

Leadership Skills: Able to guide staff, organize workloads, provide feedback, and keep the team focused during busy periods.

Communication: Clear written and verbal communication skills, with the ability to explain information simply and professionally.

Problem Solving: Able to assess issues, make practical decisions, and resolve customer or operational concerns efficiently.

Organization: Comfortable managing multiple tasks, deadlines, reports, and customer cases while maintaining accuracy.

System Knowledge: Familiarity with CRM systems, customer databases, email tools, spreadsheets, and basic reporting platforms is preferred.

Mindset: Reliable, calm under pressure, detail-oriented, and committed to delivering a positive customer experience.

Pay: £37,000.00-£44,400.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Housing allowance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations supervisor jobs in crouch end, gtl

Customer Operations Supervisor

Project Supervisor (Traffic Management)

Digital Operations Supervisor

Night Operations Supervisor

Night Shift Operations Manager

Operations Supervisor

Operations Supervisor

Real Estate and Development Supervisor

Operations Supervisor

Rope Access Project Supervisor

Events Operations Supervisor

Events Operations Supervisor

Supply Chain Senior Team Leader

Creative Operations Supervisor - Disney+

Operations Team Leader

Branch Operations Supervisor

Government & LEA Service Unit Team Leader

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Junior Operations Supervisor

Event Operations Supervisor

I want to receive the latest job alerts for operations supervisor in crouch end, gtl

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