Network & infrastructure systems Work, Jobs in Eaglescliffe, Dur (with Salaries)

1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
Service Desk Agent
Indra Group UK & Ireland —Middlesbrough
- Weekend availability
- Customer service
- English
- Computer networking
- Paid training
- Employee assistance programme
Quick apply
Principal Civil/Structural Engineers UK wide
Amentum —Middlesbrough
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Leadership
- Employee assistance programme
- Flexible schedule
Operational Technology (OT) Engineers
ALTEN —Hartlepool
- Full-time
- Military
- Engineering
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
Service Desk Technician
Indra Group UK & Ireland —Middlesbrough
- Weekend availability
- Customer service
- English
- Computer networking
- Paid training
- Employee assistance programme
Quick apply
9d
Senior Civil/Structural Engineers UK Wide
Amentum —Middlesbrough
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Employee assistance programme
- Flexible schedule
CAD Manager
Avove —Durham
- £48,500 - £60,000 a year
- Full-time
- AutoCAD
- CAD
- Computer literacy
- Employee assistance programme
Quick apply
EHV Cable Engineering Manager
Power T&D —Darlington
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Life insurance
Quick apply
Teaching Fellow in Ethics and Political Philosophy
Durham University —Durham
- £38,784 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee assistance programme
9d
Street Lighting Project Engineer
North Yorkshire Council —Leeming Bar
- £38,220 - £42,839 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Employee discount
2d
Professor in International Arbitration
Durham University —Durham
- £73,711 - £87,840 a year
- Full-time
- Doctoral degree
- University
- Communication skills
5d
Senior Electrical Engineer
Altrad —Middlesbrough
- Engineering
- System design
- Presentation skills
Quick apply
Assistant Professor (Research & Education)
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
11d
Cable Construction Manager - England
Power T&D —Darlington
- Full-time
- Supervising experience
- Driving
- Contracts
- Annual leave
- Life insurance
Quick apply
Senior Electrical Transmission Tower Design Engineers
Power T&D —Darlington
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
- Annual leave
- Life insurance
Quick apply
Teaching Fellow in Plant Molecular Sciences
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee assistance programme
1d
Senior Quantity Surveyor
Avove —Durham
- Full-time
- Agile
- Employee assistance programme
Quick apply
Project Engineer
Wood —Barnard Castle
- Full-time
- Engineering
- Construction experience
- Annual leave
- Life insurance
6d
Handler
FedEx EU —Sunderland
- £332.25 a week
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
14d

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network & infrastructure systems jobs near eaglescliffe, dur

1st Line IT Support Technician

SJ Systems (North) Ltd
Darlington

Quick apply

Job details

Full-time
£12.86 - £13.63 an hour

Benefits

Work from home

Qualifications

Driving Licence
Software troubleshooting
Windows
Technical support
CompTIA Network+
IT support
DNS
Communication skills
CompTIA A+

Full job description

About SJ Systems

SJ Systems (North) Ltd is an established managed service provider based in Darlington, delivering IT support, infrastructure and digital services to businesses across the North East. We are a close-knit, experienced team with a reputation for a personal, highly responsive service — and we are now seeking a First Line IT Support Technician to join us.

The Opportunity

As the first point of contact for our clients, you will play a central role in the quality of service we deliver. You will handle inbound support requests by telephone and through our ticketing system, triaging, prioritising and resolving issues while keeping clients clearly informed at every stage.

This is a varied, hands-on position offering genuine breadth: you will work across a wide range of technologies, industries and client environments, with structured support from senior colleagues and clear scope to develop your technical career.

Key Responsibilities

Acting as the first point of contact for client support requests, both over the telephone and via our ticketing system (HaloPSA), ensuring every client receives a prompt and professional response.
Triaging, prioritising and owning support tickets through to resolution or escalation.
Administering Microsoft 365 environments — user accounts, MFA, licensing, mailboxes and Teams.
Monitoring system dashboards (NinjaOne RMM) and responding to alerts.
Carrying out daily backup monitoring across Spanning and Axcient BCDR, escalating failures promptly.
Performing DNS changes and assisting with UISP and UniFi network device configurations and point-to-point setups (training provided as required).
Preparing, configuring and delivering hardware to clients, including on-site configuration and troubleshooting.
Maintaining accurate, up-to-date documentation in ITGlue.
Supporting procurement and stock management processes.

The Person We Are Looking For

Essential:

A minimum of two years’ experience in a first line IT support or service desk role.
Strong working knowledge of Windows 10/11 and Microsoft 365 administration.
A confident, professional telephone manner and excellent written communication.
Meticulous attention to detail — in troubleshooting, in documentation and in client communication. In our environment, small details matter.
The ability to manage a varied workload calmly and prioritise effectively under pressure.
A reliable, conscientious approach and a commitment to high standards of service.
A full driving licence and access to a vehicle — occasional client site visits form part of the role.

Desirable:

Experience within a managed service provider (MSP) environment.
Familiarity with NinjaOne, HaloPSA, Axcient, SentinelOne or comparable tools.
Relevant certifications such as CompTIA A+, Network+ or Microsoft qualifications.

What We Offer

A salary of £23,400 – £24,800, dependent on experience.
Full-time hours, Monday to Friday, 9:00am–5:00pm — no on-call or weekend working.
Flexibility to work from home one day per week once induction is complete.
A varied role with genuine responsibility and direct exposure to a broad technology stack.
A supportive, experienced team with direct access to senior management.
Clear opportunities for progression and professional development as the business grows.

Pay: £12.86-£13.63 per hour

Work Location: In person

Quick apply

Refine Your Search

network & infrastructure systems jobs in eaglescliffe, dur

1st Line IT Support Technician

Infrastructure and Network Engineer

Service Desk Agent

Principal Civil/Structural Engineers UK wide

Operational Technology (OT) Engineers

Service Desk Technician

Senior Civil/Structural Engineers UK Wide

CAD Manager

EHV Cable Engineering Manager

Teaching Fellow in Ethics and Political Philosophy

Street Lighting Project Engineer

Professor in International Arbitration

Senior Electrical Engineer

Assistant Professor (Research & Education)

Cable Construction Manager - England

Senior Electrical Transmission Tower Design Engineers

Teaching Fellow in Plant Molecular Sciences

Senior Quantity Surveyor

Project Engineer

Handler

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