Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
14d
Business Innovation Analyst
Honda —Theale
- Full-time
- Analysis skills
- Business
- Communication skills
- Work from home
1d
Pensions Pricing Analyst
XPS Pensions Group —Reading
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
14d
VodafoneThree - Collections Strategy Analyst
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
8d
Decision Modelling and Analytics Analyst
Novuna —Staines-upon-Thames
- Hybrid work
- Communication skills
9d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
IT Solutions Technician (Apprentice)
Panasonic Manufacturing —Bracknell
- £19,000 - £23,000 a year
- Hybrid work
- SharePoint
- AI
- Business
- Free parking
- Paid training
2d
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- Continuous improvement
- AI
- Leadership
Quick apply
Delivery Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- Computer Science
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Business Analyst
Civic Recruitment Limited —Surrey Heath
- £650 a day
- Full-time
- Communication skills
Quick apply
1d
Senior Business Analyst
Thames Water Utilites —Reading
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Communication skills
- Annual leave
4d
Financial Analyst – Costing & Reporting
Berkshire Healthcare NHS Foundation Trust —Bracknell
- £51,657 - £58,785 a year
- Full-time
- Master's degree
- Analysis skills
- Presentation skills
- Free parking
- Annual leave
1d
Website Coordinator
Hill's Pet Nutrition —Surrey
- £36,900 - £41,000 a year
- Google Suite
- Doctoral degree
- Bachelor's degree
Global Insight Analyst
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Flexible schedule
- Referral programme
Quick apply
Analyst - Data Centre Operations
Redcentric plc —Woking
- Weekend availability
- Communication skills
11d
Business Analyst
Roke —Woking
- Full-time
- Continuous improvement
- Agile
Finance Analyst
Costain —Maidenhead
- Full-time
- Analysis skills
Management Consultant
Birchman Solutions Limited —Bracknell
- Full-time
- Hybrid work
- Travel
- Agile
- Business
Quick apply
Analyst (Remediation)
Centrica —Windsor
- Hybrid work
- Travel
- Scripting
9d
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply

I want to receive the latest job alerts for digital analyst in eversley, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

digital analyst jobs near eversley, ham

Service Desk Support Analyst

Basingstoke and Deane Borough Council -
Basingstoke

Apply Now

Job details

Permanent | Full-time
£34,367 - £36,980 a year
14 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Driving Licence
IT service management
User account management
Network support
Telecommunication
Customer support
Active Directory
Mobile devices

Full job description

Service Desk Support Analyst

Help us keep our digital services running smoothly

Following a recent internal promotion, an exciting opportunity has arisen to join our friendly and supportive IT team at Basingstoke and Deane Borough Council as a Service Desk Support Analyst.

Are you passionate about technology and delivering excellent customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you.

This is a fantastic opportunity to play a key role in supporting the council’s digital infrastructure and helping our staff and partners stay connected and productive.

What you’ll be doing

As a Service Desk Support Analyst, you’ll be the first point of contact for IT support, providing technical assistance to council staff, elected members, and external agencies. You’ll troubleshoot issues, manage incidents and service requests, and help maintain our desktop, mobile, and telephony infrastructure.

You’ll also:

Install and configure hardware and software, including mobile device management
Support our networking and telecommunications systems
Maintain user access and security settings across systems like Office 365 and Active Directory
Contribute to IT projects and knowledge sharing across the team
Deliver excellent customer service and help users get the most from our technology

What we’re looking for

We’re after someone who:

Has experience supporting Microsoft desktop technologies and enterprise systems
Understands ITIL principles and service desk operations
Can work independently and as part of a team
Communicates clearly and confidently with technical and non-technical users
Is organised, adaptable, and thrives under pressure

You’ll need:

GCSEs (or equivalent) in English and Maths
A relevant IT qualification (e.g. SDI Service Desk Analyst, ITIL Foundation)
A full driving licence and access to a car (you may need to be on-site within an hour for disaster recovery)

Apply now via our careers portal and help us build a smarter, more connected council.

What benefits do we offer?

At Basingstoke and Deane Borough Council we offer a wide range of employee benefits to recognise your valued contribution:

Generous annual leave allowance plus bank holidays
Local government pension scheme and Life Assurance
Salary sacrifice schemes for bicycles and electric cars
Access to discounts at nationwide retailers through our ‘BOOST’ perks discount site
Funded healthcare cash plan including optical and dental cover
Free flu vaccination vouchers
Access to a free and confidential employee assistance program
Support towards a variety of training, including professional qualifications, apprenticeships and wider technical and soft skill development courses

We are an equal opportunities employer and welcome applications from all sections of our community.

The council signs up to the Disability Confident scheme (formerly known as the ‘Two Ticks’ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job.

Basingstoke and Deane Borough Council is undertaking Local Government Reorganisation, transitioning from a two-tier structure to new unitary councils from April 2028. If you are employed by Basingstoke and Deane Borough Council as of 1 April 2028, your role will transfer to one of the new organisations on your existing terms and conditions. This change is part of a wider move to support local devolution and strengthen powers within our communities. For further information please visit New Councils Decision

Appointment Type

Permanent Position

Full Time/Part Time

Full-time

Job Category

Hours

Is this a hybrid working role?

Yes

Salary Min

£34,367

Salary Max

£36,980

Interview date

17/08/2026

Closing Date

10/08/2026

Ref No

987

Apply Now

Refine Your Search

digital analyst jobs in eversley, ham

Service Desk Support Analyst

Business Innovation Analyst

Pensions Pricing Analyst

VodafoneThree - Collections Strategy Analyst

Decision Modelling and Analytics Analyst

Application Support Analyst

IT Solutions Technician (Apprentice)

Head of Service Desks - Reading, UK

Delivery Specialist

Senior Business Analyst

Senior Business Analyst

Financial Analyst – Costing & Reporting

Website Coordinator

Global Insight Analyst

Analyst - Data Centre Operations

Business Analyst

Finance Analyst

Management Consultant

Analyst (Remediation)

Customer Support Engineer

I want to receive the latest job alerts for digital analyst in eversley, ham

Explore jobs in more locations

Service Desk Support Analyst

Jobseeker tools

Employer Tools

Browse

Stay Connected