Customer success administrator Work, Jobs in Codnor, Dby (with Salaries)

Partner Account Administrator
Nimbus Disability —Derby
- £28,260 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Administrator
T&S Heating Ltd —Nottingham
- £26,436.80 - £31,436.80 a year
- Full-time
- Microsoft Office
- Administrative experience
- Plumbing
Quick apply
3d
Financial Planning Administrator / Junior Paraplanner
Red IFA Nottingham Ltd —Nottingham
- From £25,420 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Contract Administrator- Fix term
Aaron Services —Derby
- £27,967 a year
- Temporary
- Customer service
- Administrative experience
- Contracts
- Annual leave
10d
Business Administrator
CANADIAN INFO TECH LTD —Nottingham
- £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Logistics Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
Office Manager
JJ Foods Ltd —Nottingham
- £31,400 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee discount
Quick apply
Wealth Administrator
Royal Bank of Canada —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
10d
Operations Manager
Big City Print Ltd —Nottingham
- £33,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
3d
Gatehouse Administrator
Great Bear —Worksop
- £25,347 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Manager
Rehlko —Heanor
- Full-time
- Project management
- Travel
- Organisational skills
- Employee assistance programme
3d
Junior Systems Analyst - Professional Services
Polaris Software —Sheffield
- Full-time
- Hybrid work
- Travel
- APIs
- Annual leave
Quick apply
20h
Administrator
Coloplast —Newark-on-Trent
- Customer service
1d
Sales Administrator - Waste
Safetykleen —Dinnington
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Salesforce Developer
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- APIs
- Agile
10d
Test Centre Administrator (Nottingham, Nottinghamshire, UK) ( 24827)
Pearson —Nottingham
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Administrator (Part Time)
Hazel Card Ltd —Nottingham
- £25,420 - £30,000 a year
- Part-time
- Microsoft Word
- Business development
- Accounting
- Employee discount
Quick apply
1d
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Data Entry Administrator
AmTrust International —Nottingham
- Annual leave
1d

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Partner Account Administrator

Nimbus Disability
Derby

Quick apply

Job details

Full-time
£28,260 a year
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Annual leave
Company pension
Employee assistance programme
Life insurance
Sick pay
On-site parking

Qualifications

Salesforce
Trello
HubSpot
Account management
Communication skills

Full job description

Job Summary

We are seeking a dynamic and detail-oriented Partner Account Administrator to join our team!

As a Partner Account Administrator, you will be the operational engine of our partnership ecosystem. While our Partnerships Manager focuses on the initial onboarding process, you will be the primary champion for our existing partners once the ink is dry.

Your mission is to enable and nurture our partners, ensuring they have everything they need to come on board effectively. You will act as their day-to-day point of contact, troubleshoot their issues, track progress, and ensure we are building long-term, mutually beneficial relationships that drive retention and growth.

Key Responsibilities

1. Onboarding & Enablement

Be a key part of the end-to-end onboarding process for new partners, guiding them through technical setups, portal registrations, and some basic training.

Equip partners with the necessary information materials and resources to ensure they are effectively onboarded with the correct marketing scheme brand.

Support and co-ordinate active diary management in the new providers and those with strategic priorities within the Partnership and Leadership Team

2. Relationship Management & Support

Serve as the primary, day-to-day point of contact for a portfolio of active partners.

Respond promptly to partner inquiries, troubleshoot operational or technical issues, and escalate complex challenges to the Partnerships Manager or Technical support teams when necessary.

Schedule and facilitate regular check-ins with partners to review performance, gather feedback, and maintain high engagement.

3. Operational Excellence & Tracking

Monitor partner compliance (e.g., tracking deliverables, co-promotional commitments, and timelines).

Maintain clean data and records of partner interactions and contact information within our CRM (ZenDesk and Trello).

Requirements

1. Experience: 1–3 years of experience in account management, customer success, partner support, or project coordination in a SaaS or B2B environment.

2. Communication: Exceptional written and verbal communication skills; you can break down complex issues into simple, friendly instructions. You will need to communicate exceptionally with businesses ranging from a farm park to the O2. The ability to be dynamic and, at times, think quickly as you communicate is crucial.

3. Organisation: Incredible attention to detail. You can manage multiple timelines, partner requests, and projects simultaneously without letting anything slip through the cracks.

4. Problem-Solving: A resourceful, "find-a-way" attitude. When a partner encounters a roadblock, you are eager to help them solve it.

5. Tech Savvy: Comfortable learning new software. Experience with CRMs (HubSpot/Salesforce), project management tools (Trello), and partner management portals is highly preferred. We are a Google-based company and experience with the platform would be beneficial.

What We Offer

Modern office space within walking distance of the city centre.
Free on site parking.
37 hour week
Enhanced annual leave starting at 6.2 weeks a year and increasing to 7.2 weeks.
Life insurance
Income protection Insurance
Critical Illness Insurance
Employee Assistance Programme
Perk Programme

Join us in this engaging role where your expertise will foster strong partnerships and drive mutual success!

Pay: £28,260.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Experience:

Account management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer success administrator jobs in codnor, dby

Partner Account Administrator

Customer Service Administrator

Financial Planning Administrator / Junior Paraplanner

Contract Administrator- Fix term

Business Administrator

Logistics Support Manager

Office Manager

Wealth Administrator

Administrator

Operations Manager

Gatehouse Administrator

Senior Project Manager

Junior Systems Analyst - Professional Services

Administrator

Sales Administrator - Waste

Salesforce Developer

Test Centre Administrator (Nottingham, Nottinghamshire, UK) ( 24827)

Business Administrator (Part Time)

Customer Service Administrator

Data Entry Administrator

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