Helpdesk engineer Work, Jobs in Leigh, Gtm (with Salaries)

Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
7d
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
13d
Asset Administrator
Change Housing —Salford
- £28,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
8d
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- Computer networking
- IT
- School
- Employee assistance programme
- Employee discount
Quick apply
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
10d
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Flexible schedule
Quick apply
5d
Permit Officer
OCS Group —Manchester
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
Fire & Security Engineer
Guide Security Services Ltd —Darwen
- £34,000 - £40,000 a year
- Full-time
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Refrigeration PPM Engineer - Liverpool
City Facilities Management (UK) —Liverpool
- £44,736.84 a year
- Full-time
- English
1d
Service Delivery Controller
Bellrock Property and Facilities Management —Oldham
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
FM Electrical Engineer
CubicWorks —Salford
- Customer service
- Organisational skills
- Communication skills
- Referral programme
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Data Center Engineer
Datum Datacentres Ltd —Manchester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Life insurance
- Sick pay
Quick apply
10d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
7d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
1d
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
6d
Operations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
10d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
10d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
10d

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helpdesk engineer jobs near leigh, gtm

Reactive Helpdesk Coordinator

Taylored Facilities Management Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
7 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
IT
Communication skills
Time management
Help desk

Full job description

About Us

Taylored Facilities Management Ltd is a long-established, multi-disciplinary facilities management company delivering electrical, mechanical, drainage and building fabric services across a wide range of commercial clients throughout the North West and beyond.

Due to continued growth and an expanding client base, we are looking to recruit an organised, proactive and customer-focused Reactive Helpdesk Coordinator to become a key part of our operations team.

This is a fast-paced and rewarding role where no two days are the same. You will be the first point of contact for our clients and play a crucial role in ensuring reactive maintenance issues are dealt with quickly, professionally and efficiently.

The Role

As a Reactive Helpdesk Coordinator, you will be responsible for managing reactive maintenance requests from initial call through to completion and invoicing.

Working closely with engineers, subcontractors and clients, you will ensure that works are allocated promptly, service level agreements are achieved and clients remain informed throughout the process.

Key Responsibilities

Managing reactive maintenance jobs from initial client contact through to completion.
Logging and raising jobs on the company management system.
Scheduling and allocating engineers and subcontractors efficiently.
Monitoring job progress and ensuring contractual response times and SLAs are met.
Providing regular updates to clients and maintaining excellent communication throughout the lifecycle of each job.
Obtaining quotations from subcontractors and suppliers where required.
Chasing updates, completion notes and certification from engineers and subcontractors.
Escalating urgent issues to management where necessary.
Assisting with invoicing and job close-down procedures.
Maintaining accurate records and ensuring all information is captured correctly within company systems.
Supporting the wider administration and operations team when required.

About You

We are looking for someone who thrives in a busy environment and enjoys problem solving and coordinating multiple activities simultaneously.

The ideal candidate will have:

Previous experience in a helpdesk, scheduling, facilities management, maintenance or service coordination role.
Experience working within a reactive maintenance environment would be highly advantageous.
Excellent communication and customer service skills.
Strong organisational and time management abilities.
The ability to prioritise workloads and remain calm under pressure.
Good IT skills including Microsoft Office packages.
Experience using CAFM or job management software such as SimPro, Eworks, Joblogic or similar would be advantageous.
A positive attitude and a willingness to learn and develop.

What We Offer

Competitive salary of £28,000 - £30,000 depending on experience.
NEST pension scheme.
Free on-site parking.
Opportunities for career progression and development.
Supportive and friendly working environment.
The opportunity to join a growing and ambitious business with exciting plans for the future.

Why Join Taylored FM?

At Taylored FM, we pride ourselves on delivering excellent service and building long-term relationships with our clients and our team.

If you enjoy working in a fast-paced environment, solving problems and making a real difference to clients every day, we would love to hear from you.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have previous experience working within a facilities management, maintenance, engineering or service coordination environment?

Experience:

Helpdesk Administrator: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in leigh, gtm

Reactive Helpdesk Coordinator

Helpdesk Coordinator

Asset Administrator

Level 4 Network Engineer Apprentice

Client Services Coordinator

Senior Infrastructure Engineer

Permit Officer

Fire & Security Engineer

Mobile Technical Operative - Mechanical

Refrigeration PPM Engineer - Liverpool

Service Delivery Controller

FM Electrical Engineer

1st Line Support Engineer

Data Center Engineer

IT Engineer Degree Apprentice

Junior IT Service Desk Representative (Apprentice)

Onsite IT Support Engineer

Operations Coordinator

Customer Service Coordinator

Service Coordinator

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