Helpdesk engineer Work, Jobs in Euxton, Lan (with Salaries)

1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Asset Administrator
Change Housing —Salford
- £28,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
10d
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Flexible schedule
Quick apply
8d
Building Services Engineer (with Electrical Bias)
CBRE —Salford
- £38,000 - £43,000 a year
- 8 hour shift
- Microsoft Excel
- Customer service
- Contracts
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Permit Officer
OCS Group —Manchester
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
12d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Head of Plumbing, Gas & Drainage Operations
Taylored Facilities Management Ltd —Liverpool
- £55,000 - £65,000 a year
- Full-time
- Supervising experience
- Plumbing
- Driving
- Free parking
Quick apply
5d
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Refrigeration PPM Engineer - Liverpool
City Facilities Management (UK) —Liverpool
- £44,736.84 a year
- Full-time
- English
3d
Mobile Air Conditioning / Electrical Engineer
ISS Facility Services —Rochdale
- £40,000 - £46,000 a year
- Maintenance
- HVAC
- In-person
Contract Co-Ordinator
Mitie —Manchester
- Full-time
- Microsoft Excel
- IT
- Communication skills
1d
Technical Manager
ECG —Warrington
- Full-time
- Maintenance
- Supervising experience
4d
FM Electrical Engineer
CubicWorks —Salford
- Customer service
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Planning & Scheduling Administrator
ISS Facility Services —Manchester
- Communication skills
- Time management
Quick apply

I want to receive the latest job alerts for helpdesk engineer in euxton, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk engineer jobs near euxton, lan

1st Line Support Engineer

Hudson Hill Consulting
Runcorn

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Windows Server
ITIL Certification
Customer service
Windows
Microsoft Office
VoIP
IT support
Computer networking
IT
Communication skills
Active Directory
CompTIA A+

Full job description

Job Title: 1st Line Support Engineer

Location: Runcorn Office (WA7 1SS) or Ashton Office (WN4 8AA)
Job Type: Full Time
Reports To: Service Desk Manager

Job Summary:

The 1st Line Support Engineer is responsible for providing first-level technical support to end-users, diagnosing and resolving IT issues, and escalating more complex problems to 2nd or 3rd line support. This role serves as the first point of contact for users experiencing technical difficulties and requires strong communication, troubleshooting, and customer service skills.

Key Responsibilities:

Act as the first point of contact for all IT support queries via phone, email, or ticketing system.
Troubleshoot and resolve issues related to desktops, laptops, servers, networks, and business applications.
Troubleshoot hardware and software issues in a timely and professional manner.
Create and maintain accurate documentation of user issues and resolutions.
Assist with user account administration (password resets, account lockouts, etc.).
Escalate unresolved issues to the appropriate 2nd or 3rd line teams.
Monitor and manage tickets in the IT helpdesk system to ensure timely resolution.
Follow ITIL-based procedures for incident and request handling.
Maintain a high level of customer service and user satisfaction.

Requirements:

Proven experience in a similar IT support or helpdesk role.
Good understanding of Windows OS, Microsoft Office, and basic networking principles.
Familiarity with Active Directory, Office 365, and ticketing handling systems.
Excellent communication and interpersonal skills.
Ability to work independently and under pressure.
Desire to learn, and grow technical skillset
Strong problem-solving skills and attention to detail.
IT certifications (e.g., CompTIA A+, ITIL Foundation) are desirable but not essential.

Desirable Skills:

Basic troubleshooting of Windows server operating systems.
Basic troubleshooting of VOIP solutions.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in euxton, lan

1st Line Support Engineer

Asset Administrator

Senior Infrastructure Engineer

Building Services Engineer (with Electrical Bias)

Permit Officer

Service Coordinator

Service Desk Manager

Head of Plumbing, Gas & Drainage Operations

Mobile Technical Operative - Mechanical

Refrigeration PPM Engineer - Liverpool

Mobile Air Conditioning / Electrical Engineer

Contract Co-Ordinator

Technical Manager

FM Electrical Engineer

Planning & Scheduling Administrator

I want to receive the latest job alerts for helpdesk engineer in euxton, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected