Support analyst Work, Jobs in Clowne, Dby (with Salaries)

Payments and Fraud Analyst
Frasers Group —Shirebrook
- Full-time
- Computer literacy
Quick apply
1d
IT Support Analyst
UnionLine —Sheffield
- From £24,479 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
1d
Applications Analyst
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
- AI
12d
Trainee Pricing Analyst
Biffa Waste Services —Barlborough
- £24,000 - £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Data Analyst
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Full-time
- Hybrid work
- Analysis skills
- School
- Annual leave
- Employee discount
11d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
10d
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
3d
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Travel
- Free parking
- Paid training
Quick apply
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Sustainability Analyst
Frasers Group —Shirebrook
- Full-time
- Communication skills
Quick apply
Data Analyst - Sustainability
Frasers Group —Shirebrook
- Full-time
- Communication skills
Quick apply
Customer Service Representative
R Line Associates —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
1d
Data Analyst - Sustainability
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- Bachelor's degree
- Free parking
- Annual leave
Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
3d
Business Analyst - Customer
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Temporary
11d
Clinical Informatics Analyst
Hill Brow Partnership —Barnsley
- Full-time
- Writing skills
- Analysis skills
- Presentation skills
- Free parking
Quick apply
13d
Service Desk Analyst
Lithia —Nottingham
- Microsoft Word
- Annual leave
- Employee discount
Associate Analytics
Gallagher Bassett —Meadows
- £70,500 - £137,500 a year
- Remote
- Microsoft Powerpoint
- Computer Science
- Master's degree

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Payments and Fraud Analyst

Frasers Group -
Shirebrook

Quick apply

Job details

Full-time
1 day ago

Qualifications

Computer literacy
Stakeholder liaison
Fraud prevention and detection

Full job description

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision - we are building the planet’s most admired and compelling brand ecosystem

Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Own it and back yourself - Own the basics, own your role and own the result
Think without limits - Think, think fast, think fearlessly
Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

The Role:

You will manage payments and fraud screening in the Card Not Present environment. This will include payment disputes, chargebacks along with investigating and identifying fraud. You will find patterns and inaccuracies in a multi £M of “Card Not Present” transactions, playing a key role in an integral part of our business.

This is an entry level role into payments and fraud.

Key Responsibilities:

Investigate potential card fraud cases, this will entail checking daily reviews of documentation and collating evidence from internal and external sources.
Build relationships with key stakeholders, both internally and externally.
Looking for patterns/trends in payment activity and communicating out to the wider team
Working as a team to implement best practice for the Group.
Processing our Card Payment and PayPal chargebacks.
Ensuring meticulous attention to detail when investigating cases.

Qualifications

Experience in a contact centre environment role with some exposure to fraud cases/situations/ways of working is desirable
Focused and fearless in approach to work
Able to spot trends and communicate effectively to the wider team
Capacity to work independently as well as part of a team particularly in high pressured situations
Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
A positive ‘can do’ attitude and excellent work ethic
Computer literate - Outlook, Excel, MS Teams

This is a rota based shift pattern role covering between 6am-9pm, Monday - Friday.

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one further interview stage with the Hiring Manager/wider team.

Quick apply

Refine Your Search

support analyst jobs in clowne, dby

Payments and Fraud Analyst

IT Support Analyst

Applications Analyst

Trainee Pricing Analyst

Data Analyst

2nd Line Support Analyst

Support Analyst

1st Line Support Analyst

Holiday Cover Support Analyst (Flexible Hours)

Desktop Support Analyst

Senior ERP Support Analyst

Sustainability Analyst

Data Analyst - Sustainability

Customer Service Representative

Data Analyst - Sustainability

Service Desk Analyst

Business Analyst - Customer

Clinical Informatics Analyst

Service Desk Analyst

Associate Analytics

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