Technical support advisor Work, Jobs in Antrim, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Senior Health & Safety Assurance Advisor
Fiontar Group —Belfast
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- Mentoring
Quick apply
2d
EE Customer Service Advisor supported by Stepping Stones NI
Stepping Stones NI —Belfast
- £13.35 an hour
- Weekend availability
- In-person
- Flexitime
- Employee discount
Quick apply
3d
Internal Audit/Controls Assurance - non-FS - Semi-Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Health & wellbeing programme
Customer Support Advisor
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
14d
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Sick pay
Quick apply
Customer Support Advisor (12 months Fixed Term)
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Health & wellbeing programme
Consultant - Manager, Organisational Workforce Transformation, Transformation Activation
Deloitte —Belfast
- Hybrid work
- Oracle
- Analysis skills
- Communication skills
Platform Consultant (Multiple Levels) - Hybrid
Allstate —Belfast
- Hybrid work
- Azure
- Management
- Java
- Employee assistance programme
Automotive Service Manager
NSR Automotive Services —Bangor
- £3,400 - £4,000 a month
- Full-time
- Customer service
- Maintenance
- English
- Free parking
Quick apply
3d
Senior Recruiter - Baker Hughes - US Hours (Shift allowance uplift) - Permanent
Alexander Mann Solutions —Belfast
- Full-time
- Hybrid work
- CRM software
- Communication skills
21h
Parts Advisor
Maxflow Power Products —Cookstown
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Senior Service Advisor
Charles Hurst —Belfast
- £32,000 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
6d
Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data
Deloitte —Belfast
- Hybrid work
- Oracle
- English
- Travel
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Belfast
- Full-time
- Hybrid work
- Communication skills
Director of Data
Foods Connected —Belfast
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Health & wellbeing programme
Quick apply
Consultant - Manager, Strategy & Transformation, Defence & Security
Deloitte —Belfast
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical support advisor jobs in antrim, ant

Telematics Support Advisor

Senior Health & Safety Assurance Advisor

EE Customer Service Advisor supported by Stepping Stones NI

Internal Audit/Controls Assurance - non-FS - Semi-Senior

Customer Support Advisor

CDM/H&S Advisor

R&D Technical Consultant (Software)

Customer Support Advisor (12 months Fixed Term)

Internal Audit/Controls Assurance - Non-FS - Senior

Consultant - Manager, Organisational Workforce Transformation, Transformation Activation

Platform Consultant (Multiple Levels) - Hybrid

Automotive Service Manager

Senior Recruiter - Baker Hughes - US Hours (Shift allowance uplift) - Permanent

Parts Advisor

Senior Service Advisor

Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data

Senior/Principal Consultant – Fraud Risk Services

Director of Data

Consultant - Manager, Strategy & Transformation, Defence & Security

Managing Consultant - Software Engineering

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