Helpdesk administrator Work, Jobs in Farnham Common, Bkm (with Salaries)

Onsite IT Support Specialist
Protocol 89 —London
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
14d
Helpdesk Advisor
Churchill Group —Hemel Hempstead
- Up to £30,420 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
1d
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Medical Receptionist/Administrator
Kings Corner Surgery —Ascot
- From £12.71 an hour
- Part-time
- Windows
- Administrative experience
- In-person
- Free parking
- Life insurance
Quick apply
1d
Administrator – Fire & Security Industry
ESF Technologies —Blackwater and Hawley
- £24,000 - £27,000 a year
- Full-time
- No experience needed
- Microsoft Office
- Administrative experience
Quick apply
7d
Office Administrator
ESF Technologies —Camberley
- £24,000 - £26,000 a year
- Full-time
- No experience needed
- Microsoft Office
- Administrative experience
Quick apply
1d
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
8d
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Client Service Administrator
BidvestNoonan —West Byfleet
- £26,227.50 a year
- Monday to Friday
- Communication skills
Quick apply
6d
Contract Support Administrator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Electrical Engineer
Kier Group —London
- Part-time
- Communication skills
- School
- Flexible schedule
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Mobile A/C Engineer
ABM —London
- 8 hour shift
- Maintenance
- Microsoft Office
- Driving
Mobile Refrigeration / Chiller Engineer
ABM UK —Hounslow
- £50,000 - £51,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
Mobile Refrigeration / Chiller Engineer
ABM —Hounslow
- Full-time
- Maintenance
- Microsoft Office
- Driving
Vacancy Project & Helpdesk Administrator
Mitie —Harmondsworth
- £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
19h

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Onsite IT Support Specialist

Protocol 89
London

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
14 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Windows Server
Microsoft Word
Sage
TCP
Microsoft Outlook
Customer service
iOS
Accounting software
Microsoft Office
CompTIA Network+
IT support
Scripting
DNS
SharePoint
IT
TCP/IP
Communication skills
PowerShell
Active Directory
CompTIA A+
Intune
VPN

Full job description

Job Summary

We are seeking a reliable and customer-focused Onsite IT Support Specialist to serve as the primary point of technical support for approximately 115 users. As the sole onsite engineer, you will deliver hands-on technical assistance, troubleshoot and resolve day-to-day IT issues, and ensure smooth operation of the company’s IT environment. This role is critical in maintaining high productivity for both onsite and remote users through excellent service and proactive problem-solving.

Key Responsibilities

Provide first/second-line technical support to ~115 users, both onsite and remote, resolving most day to day issues.
Diagnose, troubleshoot, and resolve hardware and software issues on Windows 11 laptops, iPhones, a small number of Macs, and iPads.
Manage and support Microsoft 365 environment including Exchange Online, Intune, OneDrive, SharePoint, Teams, and related services.
Administer and support Active Directory (AD) on a Windows Server network.
Support core business applications, particularly Microsoft Outlook, Word, Adobe Acrobat, and Sage 50 accounting software for the Finance team.
Maintain, troubleshoot, and support meeting room conferencing equipment (video conferencing systems, displays, audio, etc.).
Occasionally set up and operate AV equipment for company events and meetings.
Perform hardware maintenance, deployment, and basic repairs/replacements.
Manage user accounts, permissions, and devices via Microsoft Intune and Active Directory.
Ensure data security, and adherence to company IT policies.
Document incidents, resolutions, and processes in the ticketing system.
Escalate complex issues to external vendors or senior engineers when necessary.
Proactively identify recurring issues and recommend improvements to the IT environment.
Deliver exceptional customer service with clear written and verbal communication.

Requirements & Qualifications

Experience in a similar onsite IT support or helpdesk role is desirable (2+ years preferred).
Strong technical knowledge of:
Windows 11 environment and troubleshooting
Microsoft 365 administration (Intune, Exchange, Teams, OneDrive, SharePoint)
Active Directory and Windows Server
iOS device support (iPhone/iPad)
Basic Mac support
Networking fundamentals (TCP/IP, Wi-Fi, VPN, DNS, etc.)
Microsoft Office suite and Adobe Acrobat
Some experience with Sage 50 or similar accounting software is useful.
Familiarity with meeting room AV and conferencing systems (Teams, Clickshare, etc.).
Excellent customer service, communication, and interpersonal skills — able to explain technical concepts to non-technical users, and correctly understand issues that are reported.
Professional, patient, and solution-oriented attitude with the ability to work independently as the sole onsite IT presence.
Basic level of manual handling / lifting e.g. unboxing, installing computers, cabling, shifting boxes etc.

Preferred Skills

Relevant certifications such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or equivalent.
Experience supporting hybrid/remote users.
Basic scripting or automation knowledge (PowerShell is a plus).
Ticketing system experience.

What We Offer

Competitive salary
Stable onsite role with predictable hours
Opportunity to own the full IT support experience for the site

This is a highly visible role that requires someone who takes pride in keeping users productive and happy while maintaining a professional and calm demeanor under pressure.

Pay: From £35,000.00 per year

Benefits:

Company pension

Ability to commute/relocate:

London SW1Y 5NQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT: 1 year (required)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in farnham common, bkm

Onsite IT Support Specialist

Helpdesk Advisor

Fresh Desk Administrator

Medical Receptionist/Administrator

Administrator – Fire & Security Industry

Office Administrator

Tier 2 Customer Support Engineer

People Service Delivery Administrator

Contract Support Administrator

Client Service Administrator

Contract Support Administrator

Electrical Engineer

Senior Surveyor/Estates Manager - Industrial

Mobile A/C Engineer

Mobile Refrigeration / Chiller Engineer

Mobile Refrigeration / Chiller Engineer

Vacancy Project & Helpdesk Administrator

Patient Workflow Administrator

IT Systems Administrator

Helpdesk Administrator (12 Month FTC)

I want to receive the latest job alerts for helpdesk administrator in farnham common, bkm

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