Shift leader Work, Jobs in Easingwold, Nyk (with Salaries)

Customer Service and Sales Advisor
identibase —York
- From £26,546 a year
- Overtime
- Customer service
- English
- In-person
- Free parking
- Store discount
Quick apply
8d
Team Leader
Inspired Pet Nutrition —Thirsk
- £15.68 an hour
- Overtime
- Continuous improvement
- Quality control
- Conflict management
- Free parking
- Sick pay
Quick apply
7d
18T Delivery Driver
Booker Group —York
- Up to £39,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d
Machine Operator
Inspired Pet Nutrition —Thirsk
- £14.16 an hour
- Overtime
- English
- Free parking
- Sick pay
Quick apply
Chef De Partie
Serco Group —York
- £29,632.86 a year
- Weekend availability
- Cooking
- Communication skills
- Employee assistance programme
Retail Customer Service
Entain —Thirsk
- £13 an hour
- Overtime
- Cash handling
Care Team Leader
Harrogate Neighbours Housing Association —York
- £16.50 an hour
- Nights as needed
- Management
- Medication administration
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
6d
Advanced Support Worker
The Avalon Group —Heworth
- £13.57 an hour
- Part-time
- Medication administration
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
LGV Driver
DPD Group UK —York
- £16.35 an hour
- Full-time
Quick apply
HOUSEKEEPING SUPERVISOR
Grantley Hall —Grantley
- Hotel
- Communication skills
- Store discount
- Annual leave
Quick apply
Technician, Quality Control
dsm-firmenich —Thirsk
- English
- Bachelor's degree
- Quality control
1d
Tool Store Operator
BAE Systems —Leeming
- Continuous improvement
- Annual leave
2d
Shift Manager
Humdinger —Leeds
- £48,814 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
Tesco Colleague - Thirsk Superstore
Tesco UK —Thirsk
- £13.28 - £14.55 an hour
- Full-time
- Customer service
- School
12d
Deputy Room Leader - £500 Welcome Perk
Little Green Rascals Nurseries - Haxby —Haxby
- £28,163 a year
- Full-time
- Experience working with children
- Mentoring
- Employee discount
- Referral programme
Quick apply
Line Lead
Bettys & Taylors Group —Harrogate
- Weekend availability
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
9d
Warehouse operative
GXO Logistics —Leeds
- £12.95 an hour
- Part-time
- Warehouse experience
- Employee discount
5d
Team Leader
Jessops —York
- Full-time
- Sales
- Merchandising
- Supervising experience
- Employee discount
Tesco Colleague - Strensall Express
Tesco UK —York
- £13.28 - £14.55 an hour
- Part-time
- Customer service
8d
Production Kitchen Team Leader
Pro-Pak Foods Ltd —Malton
- £14.45 an hour
- Full-time
- Leadership
- Employee discount
Quick apply

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Customer Service and Sales Advisor

identibase -
York

Quick apply

Job details

Permanent | Full-time
From £26,546 a year
8 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Gym membership
Sabbatical
Sick pay
On-site parking

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
English
Customer interaction
Sales and customer service experience
Communication skills

Full job description

Help Reunite Lost Pets with Their Families

At Identi, we're on a mission to keep pets safe and families together.

As the UK's largest integrated pet identification and reunification service, we help millions of pet owners protect what matters most. Through identichip and identibase, we provide trusted pet protection services that give owners peace of mind and help lost pets find their way home.

We're looking for caring, customer-focused people to join our award-winning team in York as Contact Centre Pet Protection Experts.

This isn't your typical contact centre role. Every conversation has the potential to make a genuine difference to a pet and their owner.

Why Join Us?

Earn £33,000+ OTE
Salary progression of up to £28,212 after probation
Sunday Times Best Places to Work Award Winner
Modern office at Monks Cross, York
Outstanding benefits for you and your pets
A meaningful role helping reunite lost pets with their families

The Role

As a Pet Protection Expert, you'll be the voice of Identi, supporting pet owners, veterinary practices, breeders and charities through a range of enquiries.

Using your customer service and sales skills, you'll help customers understand our protection services, ensure their details remain up to date and identify opportunities to upgrade members to our premium protection plans.

Working within our omnichannel contact centre, you'll handle enquiries via phone, email and webchat while delivering an exceptional customer experience every time.

What You'll Be Doing

Supporting pet owners and professionals through inbound and outbound customer conversations
Delivering friendly, empathetic and knowledgeable service across phone, email and webchat
Helping customers understand the benefits of our protection and reunification services
Identifying opportunities to upgrade customers to premium memberships and protection packages
Retaining existing members by demonstrating the value of our services
Working towards individual and team sales and service targets
Building trust and long-term customer relationships through outstanding service

What We're Looking For

We're looking for motivated individuals who genuinely enjoy helping people and thrive in a target-driven environment.

You'll Have

Experience in customer service, sales, contact centres or a similar customer-facing role
Confidence speaking with customers and building rapport quickly
Strong verbal and written communication skills
A proactive, resilient approach to achieving sales targets and KPIs
Excellent attention to detail and problem-solving skills
The ability to commute to our York office

You'll Be

Caring and empathetic
Passionate about delivering great customer experiences
Positive and enthusiastic
Commercially minded and confident discussing products and services
A team player who shares our commitment to pets and their owners

Salary & Hours

Basic Salary

£26,546 starting salary
Rising to £27,379 after successful probation
Further progression to £28,212

On Target Earnings

£33,000+ per year
Overtime opportunities available

Working Hours

37.5 hours per week
Permanent, full-time contract
5 days out of 7
Rotating shifts between 8:00am and 8:00pm

Benefits

For You:

Rewards & wellness platform (4,000+ perks).
Enhanced pension contributions.
Private medical care.
Paid maternity/paternity leave.
Compassionate emergency leave.
Paid sabbatical & volunteer days.
Birthday off every year.
Cycle to Work allowance.
Death in Service cover.
Weekly lunch, free snacks, and team events.
Free on-site parking.
Bring Your Dog to Work Days!

For Your Pet:

“Pet-ernity” leave.
Discounted pet insurance.

About Us

Winner of a Sunday Times best place to work award in 2026, Identicare has grown from a microchip supplier to a leader in pet identity and protection. With high subscription retention and trusted partnerships with vets, breeders, and charities, we’ve built a reputation for care and reliability.

Our newly refurbished office in Monks Cross, York, provides a modern, positive workplace where our pet-loving team thrives. Together, we live our values of responsibility, kindness, empowerment, and inclusivity, helping us deliver exceptional service every day.

If you’re ready to combine customer service with a meaningful mission, apply today and help us keep pets safe and families together.

Job Types: Full-time, Permanent

Pay: From £26,546.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay
Store discount

Application question(s):

Applications will only be considered if you live within 15 miles of York

Experience:

Customer service: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in easingwold, nyk

Customer Service and Sales Advisor

Team Leader

18T Delivery Driver

Machine Operator

Chef De Partie

Retail Customer Service

Care Team Leader

Advanced Support Worker

LGV Driver

HOUSEKEEPING SUPERVISOR

Technician, Quality Control

Tool Store Operator

Shift Manager

Tesco Colleague - Thirsk Superstore

Deputy Room Leader - £500 Welcome Perk

Line Lead

Warehouse operative

Team Leader

Tesco Colleague - Strensall Express

Production Kitchen Team Leader

I want to receive the latest job alerts for shift leader in easingwold, nyk

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