Front office assistant Work, Jobs in Cookham, Brk (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
9d
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
Medical Receptionist/Assistant
Podiatry Station —Edgware
- £12.71 - £15.00 an hour
- Part-time
- Computer literacy
- English
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Team Member (Delivery)
NEXT —High Wycombe
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Sales Assistant
Frette —London
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
Quick apply
Front of House Assistant
Veale Wasbrough Vizards —Watford
- Monday to Friday
- Customer service
- English
- Microsoft Office
Admin Assistant
Commonwealth College of Excellence —London
- £27,000 - £28,000 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Sick pay
Quick apply
23h
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Front of House Assistant - Ember Locke
Locke —Kensington
- Weekend availability
- Computer literacy
- Hotel
- Front desk
Quick apply
3d
Administrative Assistant (Maternity Cover)
Glendola Leisure —Harlington
- £14.50 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Finance & Reservation Assistant
VOCO London Marylebone —London
- Full-time
- CRM software
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Manager
Stoke Park Ltd —Slough
- Up to £50,000 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Sick pay
Quick apply
6d
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Team Member (Admin)
NEXT —London
- £8.53 - £12.96 an hour
- Part-time
- Customer service
- Computer literacy
- Cash handling
- Employee discount
7d
Assistant Manager
Boots —Reading
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Front Office Administrator
Ferrovial Construction —Heathrow
- Full-time
- Microsoft Office
- Databases
- Organisational skills
14d
Front of House Team Leader
HMSHost UK —Hounslow
- Up to £14.75 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
2d
Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
9d
Barista/General Assistant
BaxterStorey UK —London
- £14.80 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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front office assistant jobs near cookham, brk

Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
9 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Guest relations
Mentoring junior staff
Shift management
Front desk
Cash handling
Hotel front office operations

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

front office assistant jobs in cookham, brk

Front Office Supervisor

Customer Success Assistant

Medical Receptionist/Assistant

Team Member (Delivery)

Sales Assistant

Front of House Assistant

Admin Assistant

Care Home Customer Support Assistant

Front of House Assistant - Ember Locke

Administrative Assistant (Maternity Cover)

Finance & Reservation Assistant

Housekeeping Manager

Assistant Front of House Manager

Guest Service Assistant

Team Member (Admin)

Assistant Manager

Front Office Administrator

Front of House Team Leader

Assistant Front of House Manager - Green Park

Barista/General Assistant

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