Customer support & client services occupations Work, Jobs in Bognor Regis, Wsx (with Salaries)

Customer Complaints Administrator
Natures Way Foods Ltd —Chichester
- Up to £27,000 a year
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
5d
Customer Service Consultant | Hybrid / Perm / Full-time
Teladoc Health UK —Brighton
- £26,500 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Adviser (First Line)
Adur & Worthing Councils —Worthing
- £17,390.67 - £18,864.72 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee assistance programme
9d
Customer Service Representative
Holcim —Portsmouth
- Customer service
- Organisational skills
- IT
- Employee discount
9d
Customer Service Representative
Prestige Packaging Solutions Ltd t/a Prestige Distribution —Horsham
- £13 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
6d
Client Support Officer
HSBC Global Services Limited —Worthing
- Full-time
- Analysis skills
- Communication skills
- Time management
2d
Customer Service Advisor
apetito —Worthing
- £13.45 an hour
- Full-time
- Customer service
- IT
- Employee discount
9d
Trainer Support
Tigerlily Training —Hassocks
- Up to £33,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
4d
Service Adviser
University of Chichester —Chichester
- £9,670 - £28,031 a year
- Part-time
- Customer service
- University
- Annual leave
- Employee assistance programme
3d
Customer Operations Associate
MPB —Brighton
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Front desk
- Annual leave
- Employee assistance programme
12d
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- Customer service
- IT
- AI
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
12d
Seller Support Specialist
Motorway —Brighton
- From £25,500 a year
- Full-time
- Work from home
- Employee assistance programme
Quick apply
Head of Customer Success
MAS Technicae Group (International) Ltd —Horsham
- From £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Free parking
- Store discount
Quick apply
6d
Client Service Associate
HSBC Global Services Limited —Worthing
- Full-time
2d
Customer Service Representative
OneFamily —Brighton
- £26,227.50 a year
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
2d
Customer Service Representative (Part time)
OneFamily —Brighton
- £13,988 a year
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
2d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- Customer service
- English
- Administrative experience
9d

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customer support & client services occupations jobs near bognor regis, wsx

Customer Complaints Administrator

Natures Way Foods Ltd -
Chichester

Apply Now

Job details

Fixed term contract
Up to £27,000 a year
5 days ago

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Microsoft Excel
Microsoft Office
Organisational skills
IT
Communication skills
Time management

Full job description

Overview:

Customer Complaints Administrator | Up to £27,000 | Chichester | Interim Opportunity

Join us here at Nature’s Way Foods as Customer Complaints Administrator. This is a great opportunity for someone who enjoys working in a fast-paced environment, has a strong eye for detail, and takes pride in delivering excellent customer service.

You'll play an important role in supporting the complaints process from start to finish, ensuring claims are logged accurately, investigations are coordinated effectively, and customers receive clear and timely communication.

Working closely with colleagues across the business, as well as suppliers and customers, you'll help maintain high standards, support continuous improvement, and contribute to the smooth day-to-day running of the team.

This role is initially offered as a 6 month fixed-term-contract.

What you get from us

Base salary up to £27,800
Employer matched pension up to 5%
Health cash plan
Flexible benefits including; Corporate gym discounts, shopping discounts, enhanced maternity & paternity policy and many more
Access to online GP & life assurance

Key responsibilities

Support the Complaints team by accurately logging and processing claims in a timely manner, ensuring all records are maintained to a high standard
Acknowledge, update and maintain claim information across supplier portals, ensuring data is accurate, complete and up to date
Raise purchase orders and review invoices for processing, validating details and resolving any discrepancies where required
Work closely with operational sites to coordinate, prepare and support investigations, gathering relevant information and documentation
Liaise with customers to obtain additional information, providing a professional and responsive service throughout the claims process
Analyse customer feedback and investigation findings to help prepare clear, accurate and customer-focused responses
Run, maintain and distribute reports, providing insight and administrative support to wider business operations and continuous improvement activities
Build effective relationships with internal and external stakeholders to ensure the efficient resolution of complaints and claims
Support compliance with company policies, procedures and service level agreements, maintaining confidentiality and attention to detail at all times
Provide flexible administrative and operational support across the team, particularly during periods of high workload, helping to ensure service standards are consistently met

About you

Previous experience in a similar role is desirable
Ability to manage multiple tasks in a fast-paced environment
Strong working knowledge of Microsoft Office (particularly Excel)
Detail orientated with great organisational and time management skills
Strong communication skills to communicate with both internal and external stakeholders
Time spent working within an FMCG or food manufacturing environment would be advantageous
Positive, proactive, and flexible attitude with a passion for maintaining high standards

Nature’s Way Foods is the leading manufacturer of prepared salads, coleslaw and “food-to-go” for supermarkets and retailers, and as such we work closely with farmers across Europe. But there’s lots more to us than the products we make.

Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 400m units per year. It is an exciting time to join Nature’s Way Foods as we are growing rapidly and there are genuine opportunities to progress within the organisation.

Interested?

Click apply, submitting an up-to-date CV. We look forward to hearing from you.

At Nature's Way Food, we believe that diversity and inclusion are key to driving innovation and achieving excellence. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential. We are dedicated to building a diverse team that reflects the communities we serve and the world we live in.

Join us in our mission to create a more inclusive and fairer world. Together, we can become best at fresh.

Apply Now

Refine Your Search

customer support & client services occupations jobs in bognor regis, wsx

Customer Complaints Administrator

Customer Service Consultant | Hybrid / Perm / Full-time

Resident Liaison Officer - Social Housing

Customer Service Adviser (First Line)

Customer Service Representative

Customer Service Representative

Client Support Officer

Customer Service Advisor

Trainer Support

Service Adviser

Customer Operations Associate

Customer Service Officer

Customer Experience Advisor

Customer Service Officer

Seller Support Specialist

Head of Customer Success

Client Service Associate

Customer Service Representative

Customer Service Representative (Part time)

Delivery Station Liaison Agent

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