Trainee site Work, Jobs in Bourne, Lin (with Salaries)

Trainee Support Engineer
OAL - Olympus Automation Limited —Peterborough
- Up to £28,000 a year
- Computer Science
- Customer service
- Engineering
Quick apply
Trainee Laboratory Technician
Shield Membranes —Corby
- Full-time
- Microsoft Excel
- Laboratory experience
- Quality control
Quick apply
23h
Graduate Corporate Tax Trainee (ACA/CTA)
Saffery —Peterborough
- Bachelor's degree
- Tax experience
- Profit sharing
- Annual leave
10d
School Leaver Audit Trainee (ACA)
Saffery —Peterborough
- Profit sharing
- Annual leave
10d
Trainee Site Manager
Equans —Long Bennington
- Full-time
- Maintenance
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Trainee Finance Assistant
7Formation Ltd —Corby
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
17h
Building Inspector (Building Control)
SOCOTEC UK & Ireland —Stamford
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Trainee/Qualified Dental Nurse
Treeline Dental Care —Sleaford
- From £12.71 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
Quick apply
20h
Crime Duty Solicitor
Cartwright King —Peterborough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Childcare
- Business development
- Annual leave
EW/SIGINT/ELINT Instructor
EW Solutions Ltd —Newark-on-Trent
- Full-time
- Military
- English
- Organisational skills
- Free parking
Quick apply
14d
Regional Manager (Building Control)
SOCOTEC UK & Ireland —Stamford
- Full-time
- Hybrid work
- IT
- Employee assistance programme
- Employee discount
Quick apply
Plumbing/ Heating Engineer - Peterborough
Princebuild —Peterborough
- Full-time
- Microsoft Office
- First Aid Certification
- Plumbing
Teacher Training
Rutland and District Schools’ Federation —Oakham
- English
- University
- Education
Bodyshop Panel Beater
Gemini Accident Repair Centres —Peterborough
- Full-time
- Supervising experience
- Mentoring
- Welding
- Free parking
- Employee discount
Quick apply
Clinical Genomics Consultant
UK Health Security Agency —March
- £94,356 - £150,569 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- Presentation skills
Practice Coordinator
Bupa Dental Care —Corby
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Trainee Paralegal or Paralegal - New Homes Purchase Team
Chattertons Solicitors —Grantham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
11d
Trainee Independent Financial Adviser
Chattertons Solicitors —Stamford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
1d
Graduate Audit Trainee (ACA)
Saffery —Peterborough
- Bachelor's degree
- Profit sharing
- Annual leave
10d
Trainee Dispenser
Boots —Peterborough
- £13.12 - £15.10 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount

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Trainee Support Engineer

OAL - Olympus Automation Limited
Peterborough

Quick apply

Job details

Up to £28,000 a year

Benefits

Company pension

Qualifications

Driving Licence
Computer Science
Customer service
Engineering
Windows
Electrical engineering
Technical support
SQL
Programmable logic controllers
Computer networking
Organisational skills
IT
Customer support
Communication skills
Information Technology
VPN

Full job description

The Trainee Support Engineer is responsible for supporting customers and assisting the Support Team in maintaining OAL systems and resolving technical issues.

This is a development role designed to provide structured training and practical experience across OAL's products, technologies and support processes. Working alongside experienced engineers, the Trainee Support Engineer will build the technical knowledge, troubleshooting skills and customer support experience required to progress into a Support Engineer position.

The role exists to develop future technical talent while providing high-quality first-line support to OAL customers.

"Learn how our systems work. Help customers keep them running."

Key Responsibilities

Customer support and issue resolution

Provide first-line remote support for OAL systems and solutions.
Respond to customer enquiries and support requests in a professional and timely manner.
Assist with troubleshooting hardware, software and system-related issues.
Escalate complex issues to second-line support when required.
Ensure customers receive regular updates throughout the resolution process.

Incident management and administration

Log, track and manage support tickets using the company ticketing system.
Maintain accurate records of incidents, actions taken and resolutions.
Ensure support requests are prioritised appropriately and progressed to completion.
Assist with the development and maintenance of support documentation and standard operating procedures.
Contribute to knowledge sharing and the continual improvement of support resources.

Technical support and collaboration

Support Project Engineers with technical troubleshooting during site visits and commissioning activities.
Assist with identifying root causes of recurring issues.
Work closely with Software, Automation and Project teams to resolve customer issues.
Contribute feedback from customer interactions to help improve products and services.

Spares and repairs coordination

Support the management of Spares & Repairs activities from enquiry through to completion.
Coordinate repairs, replacements and customer communications.
Ensure customer expectations are managed throughout the process.
Support the efficient delivery of aftermarket services.

Continuous improvement and development

Identify opportunities to improve support processes, documentation and customer experience.
Support the development of best practices across the Support function.
Develop technical knowledge across OAL products, systems and technologies.
Participate in training and development activities to build professional capability.

Key Skills and Experience

Essential

Strong interest in technology, engineering or industrial automation.
Basic understanding of IT systems, hardware and software.
Familiarity with Microsoft Windows operating systems.
Logical and analytical approach to problem solving.
Strong communication skills
Ability to document incidents, processes and resolutions clearly.
Good organisational skills and attention to detail.
Ability to work independently and as part of a team.
Positive attitude and willingness to learn.

Desirable

Qualification or studies in Information Technology, Engineering, Computer Science, Electrical Engineering or a related discipline.
Knowledge of networking fundamentals, including IP addressing, VPNs, firewalls and NAT.
Ability to navigate and understand SQL databases.
Exposure to industrial automation, manufacturing systems or engineering environments.
Customer service or technical support experience.
Happy to move onto the on-call rota once fully trained (on-call rates apply)
Full UK driving licence.

Development Pathway

The Trainee Support Engineer will follow a structured development programme designed to build capability across:

OAL products and systems.
Technical troubleshooting and fault finding.
Customer support processes and tools.
PLC, software and automation technologies.
Factory Systems and infrastructure.
Spares & Repairs project management.
Customer communication and service delivery.

Successful completion of the training programme will provide the opportunity to progress into a Support Engineer.

Salary and benefits

Salary up to £28,000 dependant on experience
Pension scheme
25 days holiday plus bank holidays
Ongoing training and professional development
Funded development opportunities relevant to the role
Career progression opportunities within a growing business

About OAL

OAL helps food manufacturers automate. Based in Peterborough, we are an innovative family business providing automation and system integration services to the food & beverage industry. We are recognised as a market leader in digital transformation, label and date code verification, and robotic powder weighing solutions. As a growing SME, we offer genuine opportunities within a fast-paced and supportive environment. If you are organised, proactive, and motivated to build your career we would love to hear from you.

Quick apply

Refine Your Search

trainee site jobs in bourne, lin

Trainee Support Engineer

Trainee Laboratory Technician

Graduate Corporate Tax Trainee (ACA/CTA)

School Leaver Audit Trainee (ACA)

Trainee Site Manager

Trainee Finance Assistant

Building Inspector (Building Control)

Trainee/Qualified Dental Nurse

Crime Duty Solicitor

EW/SIGINT/ELINT Instructor

Regional Manager (Building Control)

Plumbing/ Heating Engineer - Peterborough

Teacher Training

Bodyshop Panel Beater

Clinical Genomics Consultant

Practice Coordinator

Trainee Paralegal or Paralegal - New Homes Purchase Team

Trainee Independent Financial Adviser

Graduate Audit Trainee (ACA)

Trainee Dispenser

I want to receive the latest job alerts for trainee site in bourne, lin

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