Helpdesk administrator Work, Jobs in Basildon (with Salaries)

Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
- £25,420 - £35,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
13h
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
10d
Facilities Helpdesk Administrator - Shift
Equans —Chelmsford
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
22h
Helpdesk Administrator
CC Cousins —Rochester
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
6d
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Facilities Support Administrator - Maidstone, ME14 5PP
Apleona —Maidstone
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
13d
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Deputy Shift Leader
BGIS —London
- Full-time
- Basic maths
- Maintenance
- English
2d
Contract Manager
BGIS —London
- Full-time

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Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
Full UK driving licence and own transport (helpful for occasional client visits). Ideally you will have around *1 year's experience in an IT support role* and…
£26,000 - £28,000 a year
Quick apply
10d
2nd Line IT Support Engineer
Global 4 —Horsham
Operating in a fast-paced environment, your goal is to troubleshoot technical issues efficiently, hit strict Service Level Agreements (SLAs), and communicate…
Quick apply

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Service Administrator / Service Coordinator

Pearly Gate Maintenance Limited
Basildon

Quick apply

Job details

Full-time
£25,420 - £35,000 a year
13 hours ago

Benefits

Free parking
Casual dress
Company pension

Qualifications

Facilities management
Maintenance
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Service Administrator / Service Coordinator

Location: Basildon
Job Type: Full time, Permanent
Hours: 40 hours per week Monday to Friday

About the Role

Due to continued growth, we are looking for an experienced Service Administrator / Service Coordinator to join our busy and friendly team.

This is a varied and fast-paced role that would suit someone with previous experience in a service, maintenance or engineering environment who enjoys organising workloads, supporting engineers, and delivering excellent customer service.

As the central point of contact for our Service Department, you'll ensure repairs, maintenance visits and customer enquiries are managed efficiently from start to finish.

Key Responsibilities

Schedule and allocate reactive call-outs to engineers.
Raise service repair jobs and manage them through to completion.
Process completed service paperwork and prepare customer invoices.
Request estimates for additional works identified by engineers.
Handle customer enquiries via telephone and email, providing a professional and friendly service.
Process routine service sheets and force test documentation.
Programme access fobs and arrange intercom number changes.
Maintain accurate electronic records using our service management system.
Scan and file documents, distribute post and receive deliveries.
Support the wider team with general administration as required.
Ensure all work is completed accurately and within agreed timescales.

About You

To be successful in this role you'll have:

Previous experience as a Service Administrator, Service Coordinator, Helpdesk Administrator, Maintenance Administrator, or Scheduler.
Experience working within an engineering, maintenance, facilities management, security, construction or similar service-based industry would be highly advantageous.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication skills and a professional telephone manner.
A proactive approach and the ability to solve problems independently.
Good IT skills, including Microsoft Office and experience using service management software.
High attention to detail and the ability to work well under pressure.
Be prepared to work for extended periods of lone working in a secure and safe environment.

What We Offer

Competitive salary.
Full-time, permanent position.
Supportive and friendly team environment.
Ongoing training.
Opportunity to join a growing and successful business.
Stable long-term career with opportunities to develop.

If you're an organised and motivated administrator with experience supporting engineers or coordinating service work, we'd love to hear from you.

Apply now and become part of a team that values excellent customer service, teamwork and continuous improvement.

Note, we will not respond to enquiries from recruitment agencies.

Pay: £25,420.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in basildon

Service Administrator / Service Coordinator

Junior IT Support Engineer – MSP Helpdesk - Full Time

Facilities Helpdesk Administrator - Shift

Helpdesk Administrator

Digital Systems Manager

Commercial Contracts Administrator

Senior Surveyor/Estates Manager - Industrial

Mobile A/C Engineer

IT Systems Administrator

Facilities Support Administrator - Maidstone, ME14 5PP

Tier 2 Customer Support Engineer

Senior Administrator

Contract Support Administrator

Senior Administrator

Deputy Shift Leader

Contract Manager

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