Shop supervisor Work, Jobs (with Salaries)

Supervisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Weekend availability
- Customer service
- Conflict management
- Computer skills
Quick apply
7d
Supervisor
Crew Clothing Westfield —London
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Supervisor
Saltrock Bridgend —Brynmenyn
- Part-time
- Customer service
- Training & development
- Employee discount
Quick apply
Assistant Shop Manager
Mind —Shepherd's Bush
- £14.90 - £14.95 an hour
- Part-time
- Customer service
- Retail management
- Annual leave
- Employee assistance programme
Shop Supervisor
Sayers and Poundbakery Ltd —Rhyl
- £13.21 an hour
- Part-time
- Customer service
- In-person
- Training & development
- Store discount
- Employee discount
Quick apply
14d
Supervisor - Ben Sherman
Crew Clothing Bridgend —Mid Glamorgan
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
1d
Supervisor - Coffee Shop
Blakes Bakery —London
- £25,000 - £26,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Store discount
- Employee discount
Quick apply
Retail Supervisor (Retail + PO)
Sri Nidhi Associates Limited —Scotland
- £31,300 - £33,000 a year
- Full-time
- Management
- Customer service
- Merchandising
Quick apply
Sales - Supervisor 12 hour
New Look —Glasgow
- 12 hour shift
- Microsoft Word
- Communication skills
Supervisor
Crew Clothing Lavershot Barns —Windlesham
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Supervisor
The Watches of Switzerland Group —Bromley
- Part-time
- Sales
- Employee assistance programme
Stockroom Supervisor
REISS —Heathrow
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales - Supervisor
New Look —Nottingham
- Part-time
- Microsoft Word
- Communication skills
Supervisor
Holland & Barrett —Paisley
- £14 an hour
- Part-time
- Customer service
- Organisational skills
- Training & development
- Store discount
- Employee assistance programme
6d
Supervisor
Crew Clothing Affinity Sterling Mills (Pop Up) —Tillicoultry
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Sales - Supervisor 16 hour
New Look —Glasgow
- Part-time
- Microsoft Word
- Communication skills
Supervisor
JDSPORTS —Barking
- £13.06 an hour
- Full-time
- Merchandising
- Supervising experience
- Communication skills
- Employee discount
Quick apply
Stores Supervisor
Balfour Beatty —Leiston
- Supervising experience
- Organisational skills
- Warehouse experience
- Annual leave
Shop Supervisor
M.I.Dickson —North Tyneside
- £13.02 - £14.02 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
Sales - Supervisor 30 hour
New Look —Glasgow
- Part-time
- Microsoft Word
- Communication skills

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Supervisor - Relay - Heathrow Airport

Lagardère Travel Retail (UK & IRE) -
London

Quick apply

Job details

Full-time
£16.80 an hour
7 days ago

Qualifications

Closing procedures
Customer service
Mentoring junior staff
Performance management
Retail team management
Store management
Staff training
Opening procedures
Conflict management
Employee performance appraisals
Computer skills
Customer interaction
Training & development
Stock replenishment
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

Relay at Heathrow!

We are bringing one of our most iconic global brands, to the UK in 2026 — and we will be looking for passionate, customer-focused individuals to join us on this journey!

With four brand-new stores opening in Terminal 2 at London Heathrow Airport, Relay is set to become a go-to destination for travelers looking for everything from a great book to tasty snacks and refreshing drinks. It will be a fast-paced, vibrant environment where every day brings new faces and new opportunities to make someone’s journey a little better.

Relay stores are trusted by millions of travelers around the world — and in 2026 you could be part of the team that brings that magic to life in one of the world’s busiest airports.

Face-to-face interviews for this role will take place on the 10th and 11th of August. Please only apply if you can attend these dates.

Job Purpose:

The Supervisor is responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and leading the sales team to meet targets. The role involves supervising staff, handling escalated customer issues, managing inventory, and ensuring the store's visual standards are maintained. You will also support management in administrative duties and assist in training new team members.

Key Responsibilities:

Supervise and motivate the retail team to achieve sales targets and provide excellent customer service.
Assist in the daily operations of the store, including opening and closing procedures.
Manage staffing schedules and ensure appropriate coverage on the sales floor.
Handle escalated customer inquiries and resolve issues promptly.
Oversee merchandising and ensure the store is clean, organised, and visually appealing.
Assist with inventory control, stock replenishment, and loss prevention.
Train and onboard new employees, providing ongoing coaching and feedback.
Support the management team with administrative tasks and reports.
Manage cash and payment systems in accordance with company procedures and policies.
Uphold health and safety standards in store.
Performance management of employees; performance reviews, development plans, investigations.

Qualifications

Previous experience in a retail environment, with supervisory experience preferred.
Strong leadership and communication skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Strong problem-solving abilities and a customer-focused mindset.
Basic computer skills for inventory management and reporting.
Flexibility to work varying shifts, including weekends and holidays.

Key Skills

Leadership and team management.
Customer service excellence.
Problem-solving and conflict resolution.
Inventory management.
Communication and interpersonal skills.
Time management and organisation.

Accessing the airport:

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

Our values: Can you feel the HEAT?

Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday:

HONESTY - Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate

EXCELLENCE - Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands

AGILITY - Working in a fast-paced environment | Adapting well to change | Always striving to improve

TEAM SPIRT - Working together as one team | Supporting each other | Being active partners in our wider communities

Our company:

One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities.

Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day.

Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.

At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.

Quick apply

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shop supervisor jobs

Supervisor - Relay - Heathrow Airport

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Sales - Supervisor 16 hour

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