Hub manager Work, Jobs in Cosham, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
General Manager - Waterlooville
The Gym Group —Waterlooville
- Full-time
- Employee discount
8d
Senior Administration Assistant
The Thinking Schools Academy Trust —Portsmouth
- £23,701 - £31,179 a year
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Referral programme
9d
Leadership Training Manager
South Western Railway —Southampton
- Full-time
- Microsoft Powerpoint
- Management
- Mentoring
- Employee discount
2d
Business Analyst
The You Trust —Fareham
- £46,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
- Employee assistance programme
8d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
4d
Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)
HM Prison & Probation Service —Portsmouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
4d
Wealth Manager
National Westminster Bank PLC —Chandlers Ford
- £73,800 - £110,700 a year
- Full-time
- Hybrid work
- Business development
- Annual leave
Customer Service Representative
Curium Pharma —Portsmouth
- Customer service
- Analysis skills
- Organisational skills
Support Worker (Out of Hours)
Hampshire County Council —Havant
- £33,178 - £36,369 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Manager
Heritage - BRA_208 —Portsmouth
- Full-time
- English
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
HMP Winchester Prison Employment Lead (PEL)
Ministry of Justice —Winchester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
11d
Library Team Assistant
Hampshire County Council —Petersfield
- £25,186 - £26,244 a year
- Call to connect
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
6d
Engineering Technician
City of Portsmouth College —Portsmouth
- £12,605.13 - £26,133.56 a year
- Part-time
- Computer literacy
- Free parking
- Annual leave
Quick apply
9d
Registration Regulations Reform Project Manager
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Recruitment Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
11d
Operations Manager – EMC & Wireless Testing
Caged Tigers South Ltd —Southampton
- £70,000 - £80,000 a year
- Full-time
- Engineering
- Analysis skills
- Business
Quick apply
HSDU Production Supervisor
Portsmouth Hospitals University NHS Trust —Portsmouth
- £28,392 - £31,157 a year
- Full-time
- Supervising experience
- University
Quick apply
4d
Assistant Project Manager
Bridges Electrical Engineers —Portsmouth
- Full-time
- Employee discount
- Referral programme
Quick apply
Deputy Store Manager
Mamas & Papas —Southampton
- Part-time
- IT
- Employee discount
Quick apply

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

hub manager jobs in cosham, ham

Resident Liaison Officer - Social Housing

General Manager - Waterlooville

Senior Administration Assistant

Leadership Training Manager

Business Analyst

Resident Liaison Officer - Social Housing

Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)

Wealth Manager

Customer Service Representative

Support Worker (Out of Hours)

Assistant Manager

HMP Winchester Prison Employment Lead (PEL)

Library Team Assistant

Engineering Technician

Registration Regulations Reform Project Manager

Recruitment Coordinator

Operations Manager – EMC & Wireless Testing

HSDU Production Supervisor

Assistant Project Manager

Deputy Store Manager

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