Customer service representative Work, Jobs in Forest Gate, Gtl (with Salaries)

Customer Service Advisor II (Remote UK)
Fanatics Collectibles —London
- Weekend availability
- Remote
- Microsoft Word
- CRM software
- English
Quick apply
2h
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
8d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
6h
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Full Time Day/Night Shifts Customer Service Assistant
Game Nation —Deptford
- £12.71 - £13.21 an hour
- Overtime
- Customer service
- In-person
- Cash handling
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Customer Care Call Centre Advisor
Wimpole Hair Clinic —London
- £20,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
8d
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
Customer Support Assistant
urbanest —London
- From £28,860 a year
- Weekend availability
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Bakery
- IT
- Phone etiquette
- Employee discount
Customer Service Representative
CLOUT COMMUNICATIONS LTD —London
- £26,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Gym membership
Quick apply
2d
Receptionist/Customer Service Assistant
Kingfisher House Business Centre —Bromley
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Office
- Front desk
- Cleaning
- Free parking
Quick apply
1d
Customer Operations Agent (Collections)
Onmo —London
- £28,000 a year
- Remote
- CRM software
- Customer service
- Negotiation
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Spanish
- English
- Analysis skills
- Work from home
- Employee discount
Quick apply
14d
Part Time Customer Service Advisor
Leyland SDM —London
- £12.84 an hour
- Part-time
- Organisational skills
- Communication skills
Customer Support Agent
Vita Mojo —London
- Weekend availability
- Hybrid work
- Hospitality
- HTML
- Annual leave
- Flexitime
Quick apply
Customer Service Specialist
United Legwear and Apparel Company —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- English
Quick apply
11d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
Customer Care Specialist
Prima —London
- Hybrid work
- Data entry
- Communication skills
Quick apply

I want to receive the latest job alerts for customer service representative in forest gate, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near forest gate, gtl

Customer Service Representative jobs in London

Customer Care Specialist jobs in London

Call Center Representative jobs in London

Customer Service Representative jobs in Bromley

Customer Experience Associate jobs in London

Client Advisor jobs in London

Customer Assistant jobs in London

Customer Service Representative jobs in Scotland

Service Desk jobs in Birmingham

Civil Service jobs in Edinburgh

Customer Service Representative jobs in Dursley

Customer Service Representative jobs in Dundrum

Remote Customer Service jobs in Derby

Customer Service Representative jobs in Kent

Customer Support Representative jobs in Chelmsford

Customer Support Representative jobs in Glasgow

Customer Success Manager jobs in Remote

Customer Support Representative jobs in Portsmouth

Customer Service Advisor jobs in London

Customer Service jobs in London

Customer Service Advisor II (Remote UK)

Fanatics Collectibles -
London

Quick apply

Job details

2 hours ago

Qualifications

Live chat
Microsoft Word
CRM software
Client engagement
Case note recording
Case record updates
English
Microsoft Office Suite
Organisational skills
Customer interaction
Communication skills
Time management

Full job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Customer Services Advisors act as a liaison between Fanatics Collectibles and our consumers as a single point of contact to all customer inquiries regarding products, policies, and services available. This role reports directly to the Customer Service Manager.

Responsibilities

Provide exceptional customer support by acting as the primary point of contact for Topps customers, resolving enquiries across products, orders, accounts, and services.
Deliver a high standard of customer service through multiple communication channels, including email, live chat, phone, and other supported platforms.
Create positive customer experiences by using sound judgement, taking ownership of issues, and delivering timely, accurate, and customer-focused resolutions.
Respond to customer enquiries in a professional, compliant, and empathetic manner while meeting service level expectations and company policies.
Represent Topps and Fanatics Collectibles professionally, acting as a brand ambassador in every customer interaction.
Build trust and long-term relationships with customers through clear communication, product knowledge, and consistent service.
Develop and maintain a strong understanding of Topps products, promotions, and internal processes to provide accurate guidance and support.
Collaborate with cross-functional teams to investigate and resolve customer issues, escalating cases where appropriate to achieve the best possible outcome.
Accurately document customer interactions and maintain detailed case records in internal systems.
Support continuous improvement by identifying recurring customer issues, providing feedback, and contributing to process enhancements.
Carry out additional duties and projects as required to support the Customer Support team and wider business.

Skills and Experience

Passionate about delivering exceptional customer service with a customer-first mindset.
Previous experience in a customer service or customer support role (1–2 years preferred).
Experience as a collector, sports fan, or within the auction industry is highly advantageous, bringing an understanding of the passion, emotion, and trust customers place in acquiring rare, valuable, and highly sought-after items
Excellent written and verbal communication skills in English, with a high standard of grammar and spelling.
Strong interpersonal skills with the ability to build rapport and communicate effectively with customers and colleagues.
Excellent listening skills with the ability to demonstrate empathy, exercise sound judgement, and proactively resolve customer enquiries.
Ability to work independently and collaboratively within a fast-paced, high-volume customer support environment.
Strong organisational and time management skills, with the ability to prioritise workload and meet service level expectations.
Effective problem-solving skills with a keen attention to detail and the ability to manage multiple tasks simultaneously.
Adaptable, resilient, and solution-oriented, with the confidence to think creatively and embrace change.
Comfortable using customer service platforms and CRM systems; experience with Shopify, Genesys Cloud, Kustomer, or similar systems is advantageous.
Proficient in Microsoft Office applications, including Word and Excel.
Flexible and willing to work a variety of shifts, including evenings and weekends.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Subject to applicable laws, Fanatics Collectibles may choose to run a background check.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Quick apply

Refine Your Search

customer service representative jobs in forest gate, gtl

Customer Service Advisor II (Remote UK)

Customer Service Live Chat Agent

Customer Service Advisor

Customer Experience Associate

Customer Support Specialist

Customer Care Associate - Remote (Night Shift)

Full Time Day/Night Shifts Customer Service Assistant

Customer Care Call Centre Advisor

Customer Care Administrator

Customer Support Assistant

Customer Care Advisor