Helpdesk administrator Work, Jobs in Shenfield, Ess (with Salaries)

Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
- £25,420 - £35,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
4d
Helpdesk Administrator
CC Cousins —Rochester
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
10d
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
- Referral programme
10d
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
Manager - Operational Design and Delivery
HSBC Global Services Limited —London
- Full-time
- Project management
- Continuous improvement
- Organisational skills
3d
Contract Manager
BGIS —London
- Full-time
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
CRES Administrator, London (GB)
Swiss Re —London
- £28,000 - £42,000 a year
- Full-time
- Microsoft Office
2d
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Deputy Shift Leader
BGIS —London
- Full-time
- Basic maths
- Maintenance
- English
6d

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Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
Strong communication skills and a professional telephone manner. Handle customer enquiries via telephone and email, providing a professional and friendly…
£25,420 - £35,000 a year
Quick apply
4d
Helpdesk Administrator
CC Cousins —Rochester
*Communication:* Clear, professional telephone manner and strong written communication. *Customer Service:* Courteous and efficient handling of all calls and…
£26,500 a year
Quick apply
6d

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helpdesk administrator jobs near shenfield, ess

Service Administrator / Service Coordinator

Pearly Gate Maintenance Limited
Basildon

Quick apply

Job details

Full-time
£25,420 - £35,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension

Qualifications

Facilities management
Maintenance
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Service Administrator / Service Coordinator

Location: Basildon
Job Type: Full time, Permanent
Hours: 40 hours per week Monday to Friday

About the Role

Due to continued growth, we are looking for an experienced Service Administrator / Service Coordinator to join our busy and friendly team.

This is a varied and fast-paced role that would suit someone with previous experience in a service, maintenance or engineering environment who enjoys organising workloads, supporting engineers, and delivering excellent customer service.

As the central point of contact for our Service Department, you'll ensure repairs, maintenance visits and customer enquiries are managed efficiently from start to finish.

Key Responsibilities

Schedule and allocate reactive call-outs to engineers.
Raise service repair jobs and manage them through to completion.
Process completed service paperwork and prepare customer invoices.
Request estimates for additional works identified by engineers.
Handle customer enquiries via telephone and email, providing a professional and friendly service.
Process routine service sheets and force test documentation.
Programme access fobs and arrange intercom number changes.
Maintain accurate electronic records using our service management system.
Scan and file documents, distribute post and receive deliveries.
Support the wider team with general administration as required.
Ensure all work is completed accurately and within agreed timescales.

About You

To be successful in this role you'll have:

Previous experience as a Service Administrator, Service Coordinator, Helpdesk Administrator, Maintenance Administrator, or Scheduler.
Experience working within an engineering, maintenance, facilities management, security, construction or similar service-based industry would be highly advantageous.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication skills and a professional telephone manner.
A proactive approach and the ability to solve problems independently.
Good IT skills, including Microsoft Office and experience using service management software.
High attention to detail and the ability to work well under pressure.
Be prepared to work for extended periods of lone working in a secure and safe environment.

What We Offer

Competitive salary.
Full-time, permanent position.
Supportive and friendly team environment.
Ongoing training.
Opportunity to join a growing and successful business.
Stable long-term career with opportunities to develop.

If you're an organised and motivated administrator with experience supporting engineers or coordinating service work, we'd love to hear from you.

Apply now and become part of a team that values excellent customer service, teamwork and continuous improvement.

Note, we will not respond to enquiries from recruitment agencies.

Pay: £25,420.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking

Work Location: In person

Quick apply

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Service Administrator / Service Coordinator